The customer service very helpful and friendly dealing with Keanan Uppal when I bought my Car is MG HS hybrid plus very nice and looking after me through all the process. This my second car from... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Overall good. It will be good to not charge the customer for transporting a vehicle from your another branch, as it dilutes the purpose of accessing the cars available across Motorpoint UK locations.... もっと見る
企業が回答しました
The customer service was informative and not pressured. I felt able to take my time to browse and ask questions if needed. The staff was attentive to my queries.
企業が回答しました
Got exactly what i wanted in the car, so that was the main plus. Perhaps i should have been more insistent on getting a full tour of the car given there are a couple of unexpected niggles. But the s... もっと見る
企業が回答しました
企業情報
当該企業による記述
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
当該企業による記述
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
連絡先
2 Lichfield Road, B6 5SU, Birmingham, West Midlands, 英国
- 0121 7561839
Over 1000 new cars every week
4.7
優良
513件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Polite attentive staff.
2025年11月24日
Motorpoint - Birmingham からの回答
Thank you for your kind words! We’re really pleased to hear you found our staff polite and attentive. Providing a welcoming and supportive experience is important to us, so it’s wonderful to know we achieved that during your visit.
We appreciate you taking the time to leave feedback and hope to see you again soon. 🚗✨
The Motorpoint Team
Again excellent service
I have bought a few cars from motorpoint over the last few years, good quality cars and excellent prices.
2025年11月23日
Motorpoint - Birmingham からの回答
We're happy to hear that you've had positive experiences with us over the years. Thank you for sharing your feedback; we appreciate it very much.
Thank you
Motorpoint
Welcoming, knowledgeable, and extremely professional.
They were welcoming, knowledgeable, and extremely professional. All paperwork was done for you so you just drive the car away. But most of all the car was in immaculate condition.
2025年11月16日
Motorpoint - Birmingham からの回答
We're happy to hear that you felt welcomed and well-informed. It's great to know that you appreciated the car's condition and our efficient paperwork process. Thank you for your positive feedback!
Thank you
Motorpoint
Very helpful and informative staff
Very helpful and informative staff - Gurjit. And had a very easy and enjoyable experience
2025年11月18日
Motorpoint - Birmingham からの回答
We're happy to hear that our staff was helpful and informative, and that you had an easy, enjoyable experience. Thank you for your feedback!
Thank you
Motorpoint
Buying a car
Large choice of reasonably priced cars, and the customer service team are really nice. No pressure to get you to buy.
2025年11月14日
Motorpoint - Birmingham からの回答
We're happy to hear that you found a wide selection of cars at reasonable prices. We appreciate your kind words about our team and no-pressure approach!
Thank you
Motorpoint
Great
Friendly, informative and very helpful service. Not pushy salesman. Would recommend. Love our new car.
2025年11月13日
Motorpoint - Birmingham からの回答
We appreciate you sharing your positive experience! We're so glad you found our service helpful and love your new car. We value your recommendation!
Thank you
Motorpoint
Only downside purchased new car 50…
Only downside purchased new car 50 miles on the clock.when log book arrived it was registered in June I purchased in October.would liked to have been informed.
2025年10月22日
自発的なレビュー
Motorpoint - Birmingham からの回答
We appreciate your feedback and are sorry to hear about the registration date discrepancy. We'll look into why this wasn't communicated during your purchase.
Thank you
Motorpoint
My second car with them in 6 years
My second car with them in 6 years, absolutely amazing service. Customer for life hopefully.
2025年8月21日
Motorpoint - Birmingham からの回答
We're happy to hear that you've had amazing service experiences with us over the years! Thank you for your continued patronage; we appreciate it.
Thank you
Motorpoint
YET ANOTHER BUY FROM MOTORPOINT
we have bought several cars from Motorpoint over the last decade or so, and been more than happy with the service from the staff at different locations....the cars have been very good value for money and presented in fantastic condition, along with a very reasonable part exchange rate making a very good overall transaction when it comes to up grading your vehicles....
2025年11月5日
Motorpoint - Birmingham からの回答
We're happy to hear that you've consistently had positive experiences with us over the years. We appreciate your kind words regarding our team, the value for money, and the condition of our cars. Thank you for your continued custom and for sharing your feedback.
Thank you
Motorpoint
Customer service was excellent
Customer service was excellent. The car was delivered to my door when I couldn't get in to pick it up.
2025年10月27日
Motorpoint - Birmingham からの回答
We're happy to hear that our customer service was excellent! We're glad that we could deliver the car to your door. Thank you for your positive feedback.
Thank you
Motorpoint
Recommend
Fast, efficient, good price including part ex. Pleasant knowledgeable staff take you through process seamlessly.
2025年10月30日
Motorpoint - Birmingham からの回答
We're happy you found our service fast and efficient, with a good price for your part exchange. We're also glad our knowledgeable staff helped you!
Thank you
Motorpoint
Professional from start to finish.
Professional from start to finish, issues dealt with quickly to my complete satisfaction. Had the pleasure in dealing with several different Motorpoint personnel all whom were willing to "go that extra mile". Would highly recommend. Better face to face than on-line!
2025年10月29日
Motorpoint - Birmingham からの回答
We're glad you enjoyed your experience and that our team resolved your issues quickly. We appreciate you recommending us and value your feedback about our in-person service. Thanks for sharing.
Thank you
Motorpoint
Good advice and information fr9m the…
Good advice and information fr9m the sales advisor - Dawid
2025年10月29日
Motorpoint - Birmingham からの回答
We're glad you found the advice and information helpful. Thank you for sharing your positive experience with us!
Thank you
Motorpoint
Motorpoint - Birmingham からの回答
Hi Mark ,
We truly appreciate your 5-star review and your feedback about our customer service. It’s great to know you had a positive experience with us — thank you for choosing our dealership!
Kind Regards,
Motorpoint Birmingham
Swift and efficient service
Swift and efficient service. Can’t say much more! Just everything worked the way that it should. But that is high praise, we all know how rare that is!
2025年10月23日
Motorpoint - Birmingham からの回答
We appreciate you taking the time to leave us such a fantastic review! We are so happy to hear that everything worked as it should for you.
Thank you
Motorpoint Birmingham
I would have given 5 stars as the…
I would have given 5 stars as the process of buying and selling was made very easy . But my car has developed a fault less than a week after purchase . Going back tomorrow to be checked .
2025年10月24日
Motorpoint - Birmingham からの回答
We appreciate your feedback and are sorry to hear about the issue with your car. We aim for a seamless buying experience.
Thank you
Motorpoint Birmingham
Motorpoint - Birmingham からの回答
We truly appreciate your 5-star review and your feedback about our customer service. It’s great to know you had a positive experience with us — thank you for choosing our dealership!
Only interested in the sale
2025年10月22日
自発的なレビュー
Motorpoint - Birmingham からの回答
We regret your experience. We will review our sales approach to ensure better service for everyone.
Thank you
Motorpoint Birmingham
Motorpoint - Birmingham からの回答
We're glad you found our atmosphere calm and stress-free, with an efficient and well-informed sale. Thanks for your feedback.
Thank you
Motorpoint Birmingham
Good company to deal with
No pressure from the team i like the way we were given the keys and left to look at the cars
Ben in particular was really helpful nothing was too much trouble.
It was a pleasant experience from start to finish thanks to Ben
2025年10月9日
Motorpoint - Birmingham からの回答
We appreciate you taking the time to share your experience. We're happy to hear that you felt comfortable during the car selection process and that our team was helpful to you.
Thank you
Motorpoint Birmingham
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