Being welcomed as we entered the site. We looked around at the huge selection of cars and felt extremely comfortable and relaxed (no pushy salespeople hovering and following us around). Once we had s... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was assisted by Marcin.. all questions answered, explain properly about finance options. Very approachaeble. Everthing is done quickly. And U really like the car. All in all 10 out of 10.
企業が回答しました
From start to finish Niall was amazing. He was patient, understanding and not pushy in any way which is just what I needed after having been in an accident and having my car written off. He got me the... もっと見る
企業が回答しました
Experience of buying the car from Motor point was smooth and professional. Marcin dealt with us brilliantly and kept us informed of everything and everything we had to do. Great service. Thank you... もっと見る
企業が回答しました
企業情報
当該企業による記述
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
当該企業による記述
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
連絡先
Whistler Drive, Glasshoughton, WF10 5HX, Castleford, West Yorkshire, 英国
- 01977 712881
Over 1000 new cars every week
4.6
優良
852件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Matt Shaw helped us with everything…
Matt Shaw helped us with everything from buying the car to putting our private plates on retention. Would definitely buy from motopoint again
2026年1月14日
Motorpoint - Castleford からの回答
Hi Lesley,
Thank you for taking the time to leave us such lovely feedback. I'm thrilled to hear that you had such a great experience with Matt and will be sure to pass your comments on to him.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Motorpoint - Castleford からの回答
Hi Martin,
Thank you for taking the time to leave us a 5* review! I'm so glad to see that you had a positive experience and hope to see you back in store soon.
Thank you again for your purchase!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Matt was great from the first…
Matt was great from the first interaction all the way to the final one. Friendly and trustworthy. Explained everything clearly and didn’t cut any corners.
2026年1月18日
Motorpoint - Castleford からの回答
Hi Benjamin,
Thank you for taking the time to leave us such lovely feedback. I'm thrilled to hear that you had such a great experience with Matt and will be sure to pass your comments on to him.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
It was an excellent experience
It was an excellent experience from start to finish, the Salesman, Joe, was really helpful explaining all of the options and made it an easy for me to make the decision. I was able to pick the car up the same day. Perfect.
2026年1月16日
Motorpoint - Castleford からの回答
Hi Jane,
Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you found Joe helpful and will be sure to pass your comments on to him.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Great service Motorpoint
This is the 1st time I have bought a car from Motorpoint and what a great experience thanks to Michal Rybak he was very informative regarding the vehicle and products available no pushy sales pitch listened to what we wanted and assisted right to the collection day plus great follow up a few days later
Would recommend
2026年1月11日
Motorpoint - Castleford からの回答
Good Morning,
Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you had a positive experience with Michal and will be sure to pass your comments on to him.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Not pushy salespeople easy to deal with
2026年1月14日
Motorpoint - Castleford からの回答
Good Afternoon,
Thank you for taking the time to leave us a 5* review! I'm so glad to hear that you enjoyed our hassle free car buying experience and will be sure to pass your comments onto everyone involved.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Excellent all round service
Excellent service , very knowlegable sale staff. Everything went smoothly.
This is the second car purchased from them.
2026年1月5日
Motorpoint - Castleford からの回答
Hi Phillip,
Thank you for taking the time to leave us your feedback. I'm so glad to hear that you received 'excellent' service from our team and will be sure to pass your lovely comments on to everyone involved.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
I’m a regular customer with motorpoint
I’m a regular customer with motorpoint
Always happy with the service
And never any problems
Would highly recommend
2026年1月12日
Motorpoint - Castleford からの回答
Hi Julie,
Thank you for taking the time to leave us such lovely feedback! We're so glad to hear that you enjoyed your recent experience and would like to take this opportunity to thank you again for your continued support and business over the past couple of years!
We hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
No pushy salesmen
Good choice of cars and a very relaxed feel.No pressure from staff and nice to stroll round without hassle from sales staff.
Special mention for Kareem for being very honest and professional in selling me the motor I choosed.
2026年1月3日
Motorpoint - Castleford からの回答
Hi Mark,
Thank you for taking the time to leave us your feedback. I'm delighted to hear that you had such a great experience with our newest team member, Kareem, and will be sure to pass your lovely comments onto him.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Great experience
Fantastic from start to finish. Not pushy and gave me more than enough time to choose my new car. Everything explained and great communication and organisation. Gave me the best price out of anywhere for my trade in and a great choice of vehicles. Special mention to Dan from Castleford store and Ryan on handover at the Sheffield store. Great work guys, we'll be back, especially from past poor experiences I've had at other car superstores, I won't mention no names.
Thanks again. Love my new car.
2026年1月7日
自発的なレビュー
Motorpoint - Castleford からの回答
Hi Craig,
Thank you for taking the time to leave us such fantastic feedback! I'm so glad to hear that you had a positive experience with both our Castleford and Sheffield teams and will be sure to pass your comments onto everyone involved.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Nathan Binns was excellent
Nathan Binns was excellent, no pressure sales just helpful and informative. Cannot fault the approach here.
2025年12月31日
Motorpoint - Castleford からの回答
Hi Rich,
Thank you for taking the time to leave us such fantastic feedback. I'm thrilled to hear that you had such a great experience with Nathan and will be sure to pass your comments on to him.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Motorpoint - Castleford からの回答
Hi Daniel,
Thank you for taking the time to leave us your feedback. I'm thrilled to hear that you had such a great experience and will be sure to pass your comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Motorpoint - Castleford からの回答
Hi Derek,
Thank you for taking the time to leave us such fantastic feedback. I'm thrilled to hear that you had such a great experience with our team and will be sure to pass your lovely comments onto everyone involved.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Castleford branch excellent service
This is the 3rd vehicle we have purchased from motorpoint but the 1st from the Castleford branch.
We received excellent customer service throughout the whole process.
Special Mention to Michal Rybak the young guy who conducted our handover on Xmas eve.
He assisted in all our dealings with the DVLA then gave us a full overview of all the upgrades on the onboard computer system which was really helpful.
2025年12月30日
Motorpoint - Castleford からの回答
Hi Neil,
Thank you or taking the time to leave us such great feedback! I'm thrilled to hear that you had such a fantastic experience with Michal and will be sure to pass your lovely comments along to him.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Joe was outstanding
Joe was outstanding. He made us feel comfortable to look around and was able to answer any questions we had. Friendly and professional at all times.
2025年12月23日
Motorpoint - Castleford からの回答
Hi Jane,
Thank you for taking the time to leave us such fantastic feedback! I'm glad to hear that you had a positive experience with Joe and will be sure to pass your kind comments on.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Pick your car
Pick your car, out of a big choice. No big sell from salespeople. But very helpful when needed.
2025年12月19日
Motorpoint - Castleford からの回答
Hi Sam,
Thank you for taking the time to leave us a positive review! I'm glad to hear that you enjoyed your car buying experience with us and hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Really good salesperson patient and…
Really good salesperson patient and understanding made us feel at ease and did.nt try to pressure us into anything.all in all I enjoyed doing my purchase with him.
2025年12月22日
Motorpoint - Castleford からの回答
Hi Joanne,
Thank you for taking the time to leave us such lovely feedback! I'm glad to hear that you had a positive experience with our team and will be sure to pass your kind comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Great from start to finish
The salesman was great from the beginning not pushy at all, unlike the previous place I'd been too.
I was allowed to test drive the car without a sales person in it, as this can be off putting to some people.
They offered me a very good part exchange price for my car, far better than a previous place I'd been too.
When I collected my car I saw a different sales person as it was the originals person's day off, but yet again he was a very nice man and very helpful.
2025年12月17日
Motorpoint - Castleford からの回答
Hi Claire,
Thank you for taking the time to leave us such fantastic feedback! I'm glad to hear that you had a positive experience with our team and will be sure to pass your kind comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Motorpoint - Castleford からの回答
Hi Andy,
Thank you for taking the time to leave us such great feedback. I'm glad to hear that you had an excellent experience in store and will be sure to pass your comments onto everyone involved.
Thank you again for your purchase, we hope to see you back in store soon!
Kind regards,
Kayley Ainsworth
Customer Service Manager
Great experience at Motorpoint…
Great experience at Motorpoint Castleford recently, with my Wife’s new car. The speed and efficiency they worked at to get the deal over the line was phenomenal. We’ve used Motorpoint for a number of years now and will continue to do so. Thanks especially to Niall who assisted us.
2025年12月11日
Motorpoint - Castleford からの回答
Hi Craig,
Thank you so much for your lovely feedback. I'm thrilled to hear your comments and will be sure to pass them onto Niall and everyone involved.
Thank you again for your continued support, we hope to see you back in store soon!
Kind regards,
Kayley Ainsworth
Customer Service Manager
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