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Motorpoint - Derby レビュー 

1,160
TrustScore 5段階評価の4.5

4.5

Chartwell Drive, DE21 6BZ Derby, Derbyshire, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Jake Blount was professional, knowledgeable, friendly, organised. The sale went through smoothly. Didn’t feel under pressure to purchased. Felt a very good atmosphere.

5つ星のうち4の評価

Overall great but can do better with customer service. Had an issue where my payment was not reflecting on their account and I was passed to so many different people any none of them were actually hel... もっと見る

5つ星のうち5の評価

Team work was very good, the staff were very helpful and polite from start to finish and the transaction went very smoothly. Would definitely recommend Motorpoint to others and would definitely go ba... もっと見る

5つ星のうち5の評価

Visited Both Birmingham and Derby sites car was purchased from Birmingham salesman very helpful not rushed into purchasing Cause I lived in Burton they transported the car to Derby When co... もっと見る


企業情報

  1. カーディーラー
  2. 中古車ディーラー

当該企業による記述

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

当該企業による記述

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

連絡先

  • Chartwell Drive, DE21 6BZ, Derby, Derbyshire, 英国

  • 01332 508638
Promotion box for Motorpoint - Derby

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.5

優良

TrustScore 5段階評価の4.5

1160件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(1,160)

過去12か月のレビュー数: 6,352

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5つ星のうち5の評価

Absolutely fantastic

Absolutely fantastic! The whole process was so easy and simple. Found a car I loved, did the paperwork and the car was mine, all in a matter of a few hours. Everyone was very helpful. Fully recommend Motorpoint Derby.

2026年7月7日
5つ星のうち1の評価

If there is zero rating

If there is zero rating, I would have put that down. Very unprofessional attitude and they are time wasters

2026年7月8日
自発的なレビュー
Motorpoint - Derby ロゴ

Motorpoint - Derby からの回答

Good morning
I am sorry to read this review. This is not at all how we would like our customers to feel, if I can be of further assistance or you would like to let me know a little more about your experience with us please feel free to call me on 01332 426728.
Kind regards
Debbie

5つ星のうち5の評価

Jake Blount

Jake Blount, was the person who has attend me since the beggining and his support made all difference for we choose Motorpoint. Trully recommend it.

2026年6月19日
5つ星のうち2の評価

Everything looked and sounded great…

Everything looked and sounded great when deciding on ordering a Lexus UX except it was not at my local ( Chingford ) so paid to have it delivered there... they missed the date which caused me major problems ... I had to cancel !no updates to say it wouldn't be there on time... just the opposite and on one occasion we went to Chingford to look at a model and they had no idea where it was or the keys ! oh and it was no ones job to find... all in all ... USELESS !!

2026年5月25日
自発的なレビュー
Motorpoint - Derby ロゴ

Motorpoint - Derby からの回答

Good afternoon

Thank you for your feedback, I am sorry your experience with Motorpoint hasn't been great. I will ensure feedback is given to the relevant teams.

Kind regards

5つ星のうち4の評価

We had to go back the next day to…

We had to go back the next day to collect the vehicle as it was not taxed. (It was a Sunday)

2026年6月24日
Motorpoint - Derby ロゴ

Motorpoint - Derby からの回答

Hello, I am sorry you had to make a return journey to collect your new car. I hope its all ok now and you are enjoying it..

5つ星のうち3の評価

Could do better

When I first contacted Motorpoint by phone and told them what I was looking for, I felt very rushed. I felt I was pushed into buying a car I had never seen. As it happened when I went to look at it I loved it and the guys at Motorpoint Derby were very nice. My biggest regret, however is that I didn’t look at other cars. While a really nice car it only has one key and I was unaware of how expensive Smart keys are. Because of the nature of the key, I feel extremely vulnerable with only one key. later learnt that the price they paid for the car would be reduced because of this but do not think that was reflected in the price I paid for it.

2026年6月22日
Motorpoint - Derby ロゴ

Motorpoint - Derby からの回答

Good afternoon
Thank you for your feedback. I am sorry you felt pushed into purchasing your new car, but I am glad you had a good experience here at the Derby branch. If the car was advertised with having one key it would of been reflected in the sale price of the car. If you would like to discuss this further with me, please feel free to call me on 01332 426728
kind regards

5つ星のうち5の評価

Absolutely fabulous customer service…

Absolutely fabulous customer service from Bailey Never felt pressured into anything No question was too daft. When I went to collect my car again fabulous customer service from Kyla Explained everything about the car again for me. Even topped my fuel up and brought ice cream (for everyone in that day)
Totally recommend.

2026年6月27日
5つ星のうち5の評価

If I could double the star rating, I would.

The whole experience of buying a near brand new car was not only exciting from the start, but was made all the more pleasurable by the helpful and friendly sales people at Motorpoint. It really was such an easy and quick process all round. I really can’t recommend them highly enough. The quality of both the car and the service was exceptional!

2026年6月27日
5つ星のうち5の評価

Alex was great at helping me choose a…

Alex was great at helping me choose a new car given certain aspects that I wanted (bigger, boot space, automatic and something a little different in colourway). He took to the time to guide me through different vehicles and made the process of part exchange seamless.

2026年6月12日
5つ星のうち4の評価

Friendly staff ease of transaction good…

Friendly staff ease of transaction good value for money

2026年6月22日
Motorpoint - Derby ロゴ

Motorpoint - Derby からの回答

Hello .. Thank you so much for your lovely review, I am so pleased you were happy with the everything. Enjoy your new car..

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