Banner for Motorpoint - Edinburgh

Motorpoint - Edinburgh レビュー 484

TrustScore 5段階評価の4.5

4.7

25 Baileyfield Road, EH15 1BT Portobello, Edinburgh, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Mark and Nick were our contacts at Motorpoint Edinburgh and both were excellent. Mark handled the end paperwork and seemed like a really nice guy who new his stuff.

企業が回答しました

5つ星のうち5の評価

The experience felt different from the very start - easy to navigate website and test drive booking and all the information I needed on price. In store service was a delight, no hard sell, straight a... もっと見る

企業が回答しました

5つ星のうち5の評価

Very pleased with the car purchase. There was an administrative issue, but Motorpoint resolved this promptly, which speaks a lot about their customer service. Top marks.

企業が回答しました

5つ星のうち3の評価

No pressure on the sale which was great Car only had 40 miles fuel- not knowing Edinburgh well we thought we would reach the fuel station on the bypass, just managed this due to traffic Promised ca... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 中古車ディーラー

当該企業による記述

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

当該企業による記述

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all electric cars

Limited time only

Limited time only
Now is a great time to make the switch to an electric vehicle. We're here to make your electric car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

連絡先

  • 25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, 英国

  • 0131 608 3637
Promotion box for Motorpoint - Edinburgh

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.7

優良

TrustScore 5段階評価の4.5

484件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Not the usual car sales experience!

The experience felt different from the very start - easy to navigate website and test drive booking and all the information I needed on price.
In store service was a delight, no hard sell, straight answers to any questions, unaccompanied test drive to give time to consider options. I had put off getting a new car for a long time due to previous bad experiences with car sales (particularly as a woman) and this has totally changed my mind.

2026年6月20日
Motorpoint - Edinburgh ロゴ

Motorpoint - Edinburgh からの回答

We are so pleased to hear that your car buying experience with us was a positive one, from our website to the in-store service. It's wonderful to know we could change your perspective on car sales. Thank you for your kind words!

Thank you
Shannen, GSM

5つ星のうち5の評価

Mark and Nick were our contacts at…

Mark and Nick were our contacts at Motorpoint Edinburgh and both were excellent. Mark handled the end paperwork and seemed like a really nice guy who new his stuff.

2026年6月20日
Motorpoint - Edinburgh ロゴ

Motorpoint - Edinburgh からの回答

We are so pleased to hear about your excellent experience with our team. We truly appreciate your kind words and positive feedback!

Thank you
Shannen, GSM

5つ星のうち5の評価

Great staff

Great staff who put no pressure on you to buy.

2026年6月19日
Motorpoint - Edinburgh ロゴ

Motorpoint - Edinburgh からの回答

We appreciate your kind words! We are so glad our staff made you comfortable.

Thank you
Shannen, GSM

5つ星のうち5の評価

Very pleased with the car purchase

Very pleased with the car purchase. There was an administrative issue, but Motorpoint resolved this promptly, which speaks a lot about their customer service. Top marks.

2026年6月8日
Motorpoint - Edinburgh ロゴ

Motorpoint - Edinburgh からの回答

We're so pleased you're happy with your car purchase. We're glad we could promptly resolve the administrative issue.

Thank you
Shannen, GSM

5つ星のうち5の評価

The sales man was excellent

The sales man was excellent, never rushed me and explained everything to me

2026年6月11日
Motorpoint - Edinburgh ロゴ

Motorpoint - Edinburgh からの回答

We appreciate your feedback. We are glad our team was excellent and helpful.

Thank you
Shannen, GSM

5つ星のうち4の評価

there is no hard sell

there is no hard sell . the staff were friendly and the web site gives all details you need to know about car .

2026年6月9日
Motorpoint - Edinburgh ロゴ

Motorpoint - Edinburgh からの回答

We're glad you found our staff friendly and appreciated the detailed website information. Thank you for your feedback!

Thank you
Shannen, GSM

5つ星のうち5の評価

Very helpful staff no pressure

Very helpful staff no pressure
Great service quality cars at great prices

2026年6月9日
Motorpoint - Edinburgh ロゴ

Motorpoint - Edinburgh からの回答

We appreciate you taking the time to leave us a review! We're glad you enjoyed our helpful staff and great cars.

Thank you
Shannen, GSM

5つ星のうち1の評価

Disappointed

The sales and after sales were first class, but the accounts team were not in the same class as the rest of the team. I paid 70% bank transfer 30% credit card to obtain section 75 credit card protection. Unfortunately it was limited to £1000 with motor point limited facilities. I had a couple of failed transactions, masking 1 extra £1000 overpayment which motor point initially denied. It took motor point 17 days to eventually admit to the overpayment & reimbursement. In my internet banking I noted 5 transactions to Motorpoint and should have been 4.
The disappointment was motorpoint could not see 5 transactions.

2026年5月24日
Motorpoint - Edinburgh ロゴ

Motorpoint - Edinburgh からの回答

We truly appreciate you sharing your detailed feedback regarding your experience. We are concerned to hear about the difficulties you encountered with the accounts team and the overpayment issue. We are reviewing our processes to prevent similar situations.

Thank you
Shannen, GSM

5つ星のうち3の評価

No pressure on the sale which was great…

No pressure on the sale which was great
Car only had 40 miles fuel- not knowing Edinburgh well we thought we would reach the fuel station on the bypass, just managed this due to traffic
Promised car mats, still awaiting these

2026年6月3日
Motorpoint - Edinburgh ロゴ

Motorpoint - Edinburgh からの回答

We appreciate your feedback. We regret the low fuel and the delay with your car mats. Please be advised that your mats will arrive in the post over the next few days. We are addressing these points to improve our service.

Thank you
Shannen, GSM

5つ星のうち5の評価

Not first car bought from motorpoint…

Not first car bought from motorpoint great service sales person Conor made it easy simple procedure excellent trade in price recommend if you are looking to change your car R DUNCAN

2026年5月29日
Motorpoint - Edinburgh ロゴ

Motorpoint - Edinburgh からの回答

Thank you for your wonderful feedback! We are so pleased to hear about your smooth car-buying experience and excellent trade-in. We appreciate your recommendation!

Thank you
Shannen, GSM

5つ星のうち5の評価

Lewis your salesman was very helpful…

Lewis your salesman was very helpful and efficient, explained everything in detail and was professional.

2026年5月31日
Motorpoint - Edinburgh ロゴ

Motorpoint - Edinburgh からの回答

We're delighted to hear our team member was helpful, efficient, and professional. We appreciate your kind words.

Thank you
Shannen, GSM

5つ星のうち5の評価

It was great that you could walk around…

It was great that you could walk around the car with no pressure on buying and then taking a test drive without a salesman brilliant great experience thanks.

2026年5月31日
Motorpoint - Edinburgh ロゴ

Motorpoint - Edinburgh からの回答

We're so glad you appreciated our no-pressure approach and enjoyed your test drive. Thank you for your kind feedback!

Thank you
Shannen, GSM

5つ星のうち5の評価

We were allowed to browse the lot…

We were allowed to browse the lot without hassle and when asked for assistance was given it straight away.

The salesman was very helpful and explained everything extremely well.

2026年5月30日
Motorpoint - Edinburgh ロゴ

Motorpoint - Edinburgh からの回答

We're so pleased you had a hassle-free browsing experience and found our team helpful. Thank you for your kind words!

Thank you
Shannen, GSM

5つ星のうち5の評価

Superb job

Great experience from beginning to end. Thanks Connor great job!

2026年5月29日
Motorpoint - Edinburgh ロゴ

Motorpoint - Edinburgh からの回答

We are so happy you had a great experience. We appreciate your kind words!

Thank you
Shannen

5つ星のうち1の評価

Had a poor experience when selling a…

Had a poor experience when selling a car to Motorpoint Edinburgh. No issue with the valuation. The issue was getting paid. According to their own T&C's for selling a car if you agree the sale before Midday then the payment will be in your account the same working day. This did not happen in my case and trying to phone them is like pulling teeth after 80 minutes of not answering my call I gave up. Simply looks like somebody has not done their job and authorised the payment. Would not recommend this company for selling your car.

2026年5月29日
自発的なレビュー
Motorpoint - Edinburgh ロゴ

Motorpoint - Edinburgh からの回答

We are genuinely sorry to hear about the difficulties you experienced with payment and contacting us after selling your car. We appreciate you bringing this to our attention. We are reviewing our processes to prevent this from happening again.

Thank you
Shannen, GSM

5つ星のうち5の評価

Good friendly service

Good friendly service. Especially Lewis from the Edinburgh Portobello showroom.

2026年5月17日
Motorpoint - Edinburgh ロゴ

Motorpoint - Edinburgh からの回答

We are so glad you had such a positive experience with our team. Thank you for sharing!

Thank you
Shannen, GSM

5つ星のうち5の評価

No pressure salesmanship

No pressure salesmanship. A wide range of vehicles available nationwide to chose from. Highly recommended!

2026年5月20日
Motorpoint - Edinburgh ロゴ

Motorpoint - Edinburgh からの回答

We are so glad you had a positive experience with our no-pressure sales and vehicle selection. Thank you for your recommendation!

Thank you
Shannen, GSM

5つ星のうち5の評価

Gret Service from start to finish

Excellent part exchange price, good value car and great service on arrival. Will definitely use them again .

2026年5月25日
Motorpoint - Edinburgh ロゴ

Motorpoint - Edinburgh からの回答

We're so glad you had a great experience with our part exchange, car value, and service. We look forward to seeing you again!

Thank you
Shannen, GSM

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報