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Motorpoint - Ipswich レビュー 

290
TrustScore 5段階評価の4.5

4.6

West End Road, IP1 2DZ Ipswich, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Decided to buy a new car and went in to the Ipswich store ,was net by a lovely man called Cameron who helped us whilst we were looking ,and then after deciding on one in another Motorpoint store whi... もっと見る

企業が回答しました

5つ星のうち4の評価

The young man who dealt with our part exchange and purchase was very professional and calm. We had a few problems with the service history of our vehicle which was solved amicably. We were happy wit... もっと見る

企業が回答しました

5つ星のうち5の評価

Staff are helpful, not pushy & focussed on the needs of the customer. The whole buying & part exchanging process was so smooth & trouble free. I had used a different branch previously & was impress... もっと見る

企業が回答しました

5つ星のうち4の評価

We had good experience with motorpoint (Cameron) was very helpful answered all questions we had straight forward deal and part exchange

企業が回答しました


企業情報

  1. カーディーラー
  2. 中古車ディーラー

当該企業による記述

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

当該企業による記述

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

連絡先

Promotion box for Motorpoint - Ipswich

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.6

優良

TrustScore 5段階評価の4.5

290件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(290)

過去12か月のレビュー数: 6,240

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

How to spoil a good experience.

Service provided by the Ipswich Branch was generally very good and friendly . Purchase was marred by the car being advertised on the web, with photographs of the dash, at 3,500 miles when in reality it was 7,500. The mileage discrepancy was no fault of the Ipswich Branch

2025年6月22日
Motorpoint - Ipswich ロゴ

Motorpoint - Ipswich からの回答

Dear Mr Russell,

Thank you for taking the time to write a review, i will pass this message on to the team. If you would like to discus this further please call 01332426351.

5つ星のうち5の評価

Made buying a car really easy

Made buying a car really easy. Any issues or concerns were answered and dealt with straight away.

2025年6月21日
Motorpoint - Ipswich ロゴ

Motorpoint - Ipswich からの回答

Hi Matt,

Thank you for your feedback. We are pleased you've has a positive experience. We hope you enjoy the new car.

5つ星のうち5の評価

A more pleasant experience tan I expected

I am not good with cars or technology. Indeed I’m not at all interested in either which is why I was accompanied by someone who was.
Nevertheless Declan addressed himself to me and was very patient not getting exasperated by my ignorance.
Also when I panicked about the vast number of emails sent he calmly dealt with them all.

2025年6月6日
Motorpoint - Ipswich ロゴ

Motorpoint - Ipswich からの回答

Hey Robert,
Thank you for your review and your lovely words, I will pass this on to Declan. Enjoy the knew car.

5つ星のうち5の評価

Excellent sales service

Excellent sales service , not pushy, not rushed plenty of opportunity to try without being hurried. Price was good too and very competitive. Trade in value was fair too.

2025年6月10日
Motorpoint - Ipswich ロゴ

Motorpoint - Ipswich からの回答

Hi Ray,

Thank you for taking the time to write a review, I will pass on your kind words to the team. We are pleased to hear you had a good experience.

5つ星のうち4の評価

Patient, informative and attentive!

Cameron at the Ipswich branch was brilliant. Myself and another family were both interested in purchasing a car, he was patient, informative and quick to respond. I had a few issues but they were all dealt with promptly and I am appreciative of the gestures of good will I received.

2025年6月7日
自発的なレビュー
Motorpoint - Ipswich ロゴ

Motorpoint - Ipswich からの回答

Hi Madison,

Thank you for your feedback, I will pass this on to the team. Enjoy the new car.

5つ星のうち5の評価

Ipswich depot

Ipswich depot, the customer service waas amazing, all staff very helpful and made the process very enjoyable

2025年6月9日
Motorpoint - Ipswich ロゴ

Motorpoint - Ipswich からの回答

Hi Phillip,
Thank for your feedback, we are glad you had a positive experience. We hope you enjoy the new car.

5つ星のうち5の評価

Helpful and attentive support with…

Helpful and attentive support with choice of vehicle and explanation.
Collection and after sales info at collection was good too. Helpful staff.

2025年6月1日
Motorpoint - Ipswich ロゴ

Motorpoint - Ipswich からの回答

Hi Ann Maria,
We are delighted you had a good experience, thank you for taking the time to write this review. Enjoy the new car.

5つ星のうち5の評価

I was looking for a car and called into…

I was looking for a car and called into Motorpoint just to see what they had a sales man came out and pointed me in the right direction this was no pressure sale l was very impressed and ended up picking up my new car a week later very good service 5star

2025年5月29日
Motorpoint - Ipswich ロゴ

Motorpoint - Ipswich からの回答

Hi Brian,
we are pleased to hear you've has a good experience. Thank you for taking the time to leave a review, I will pass on your lovely comments to the team. Enjoy the new car.

5つ星のうち5の評価

The representative (Zac)

The representative (Zac)
who dealt with us was friendly, helpful and did an excellent job. Though clearly having to deal with others he did so professionally and we never felt we were not being his focus.
However an earlier phone conversation about a test drive was a much less positive experience ( not with Zac)

2025年5月26日
Motorpoint - Ipswich ロゴ

Motorpoint - Ipswich からの回答

Hi,
Thank you for your feedback, I will pass this on to the team.

5つ星のうち5の評価

Great Service

Having decided it was time to buy a car I visited Motorpoint for the first time, throughout the process the staff were helpful and made sure that my requirements were met. I did not feel that I was under any pressure to buy. After chosing what make and model of vehicle I wanted and after test driving models at the Ipswich showroom the arrangement to have another spec of the car delivered to Ipswich, where after a test drive it I decided it was the vehicle I wanted. The process for the sale and to arrange collection and payment were hassel free . I would definately use them again in the future.

2025年5月8日
Motorpoint - Ipswich ロゴ

Motorpoint - Ipswich からの回答

Hi John,
Thank you for writing a review and for your lovely comments, i will pass this on to the team. We are pleased you have had a positive experience. Thank you again and we hope you enjoy the new car.

5つ星のうち5の評価

Impressive and quick from Motorpoint…

Impressive and quick from Motorpoint Ipswich. Really lovely people who helped me find the right car for me whilst understanding my budget restrictions. Was quick and painless.

2025年5月16日
自発的なレビュー
Motorpoint - Ipswich ロゴ

Motorpoint - Ipswich からの回答

Hi Ben,

We are please you had a good experience, I will pass on your lovely comments to the staff. Thank you for taking the time to write a review.

5つ星のうち5の評価

Professional team at Ipswich

Professional team at Ipswich

2025年5月8日
Motorpoint - Ipswich ロゴ

Motorpoint - Ipswich からの回答

Hi Doug,

Thank you for leaving a review, we are pleased to hear you had a positive experience. We hope you are enjoying the new car.

5つ星のうち5の評価

Great customer service and after care

Everything , from start to finish excellant service throughout . Must give a shout out to Tom ,Sheri and Declan who were exceptional .
WELL DONE at the Ipswich branch

2025年5月8日
Motorpoint - Ipswich ロゴ

Motorpoint - Ipswich からの回答

Hi Kristina,
We are so pleased you had a good experience, thank you for taking the time to leave a review. I will inform the team of you lovely comments. We hope you are enjoying the new car.

5つ星のうち4の評価

Friendly service and good vehicles

Friendly service and good vehicles
One downside was a lack of communication which left me chasing up progress.

2025年5月8日
Motorpoint - Ipswich ロゴ

Motorpoint - Ipswich からの回答

Hi David,
We are pleased you are happy with our service, thank you for your feedback i will pass this on to the team.

5つ星のうち5の評価

Very helpful

Very helpful, took time to explain every step, very polite and accommodating, thank you so much I’m very satisfied and happy with the help-service given

2025年4月26日
Motorpoint - Ipswich ロゴ

Motorpoint - Ipswich からの回答

Hi Maria, We are pleased to hear about you experience. Thank you for taking the time and leaving a review and for your very kind words.

5つ星のうち5の評価

Great service

Great service, very friendly and a great value for money, I would definitely recommend

2025年4月14日
自発的なレビュー
Motorpoint - Ipswich ロゴ

Motorpoint - Ipswich からの回答

Thank you for you feedback, we are pleased to hear about you experience and really appreciate you're lovely comments.

5つ星のうち1の評価

I bought a car from you in October had…

I bought a car from you in October had a few things need doing to the car rang the you at least three time and no one got back to me so I had to go to mercedes to get it seen to

2024年10月30日
Motorpoint - Ipswich ロゴ

Motorpoint - Ipswich からの回答

Hi Anastasis,
Thank you for taking the time to give us your feedback. We are sorry you are having this experience.
Please contact us on 01332426351 if you would like to discuss this further.

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