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Motorpoint - Norwich レビュー 

242
TrustScore 5段階評価の4.5

4.6

3 Turnpike Close, NR6 5BD Norwich, Norfolk, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great customer service before and after purchase. No pressure to purchase and helpful in sourcing the car I was looking for from another branch. I was looked after by a great team of women, who are a... もっと見る

企業が回答しました

5つ星のうち5の評価

Zac & Gabe were extremely helpful and provided great customer service . They made it a smooth and easy process start to finish. I was able to drive away same day. Can’t fault a single thing, having ex... もっと見る

企業が回答しました

5つ星のうち5の評価

We arrived at motorpoint, they were friendly and so helpful but also gave us our time to look around the cars. Savannah was really helpful and very professional with our purchase of our car..Other te... もっと見る

企業が回答しました

5つ星のうち4の評価

The paperwork and dealing with all the staff was a great experience zac your salesman was helpful polite and professional. Your other staff were good also I have recommended to friends and family

企業が回答しました


企業情報

  1. カーディーラー
  2. 中古車ディーラー

当該企業による記述

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

当該企業による記述

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

連絡先

  • 3 Turnpike Close, NR6 5BD, Norwich, Norfolk, 英国

  • 01603 650177
Promotion box for Motorpoint - Norwich

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.6

優良

TrustScore 5段階評価の4.5

242件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.6

すべてのレビュー

(242)

過去12か月のレビュー数: 6,150

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5つ星のうち5の評価

Breath of fresh sir

Great and frendly service thanks tom Sherborne and James for making things so relaxing and frendly, even thogh we had picked a car on line left us to have a look round with no pressure on time etc,
Was offered certain covers but not pushy,etc,I'm in my 60's and best experience in buying car by far,thanks motorpoint Sean & mandy,ps tom keep doing what you are doing buddy and putting them smiles on face's

2025年8月25日
Motorpoint - Norwich ロゴ

Motorpoint - Norwich からの回答

We're happy to hear that you had such a relaxing and friendly experience. It's great to know you felt no pressure and appreciated the service. Thank you for sharing your positive feedback!

Thank you
Motorpoint

5つ星のうち5の評価

brilliant all round

Zac was brilliant, answered all my questions.
I was very pleased with everything.
On the day I picked my car up, zac had a colleague working with (I’m sorry I can’t remember her name) she was also polite and friendly too.

2025年8月19日
Motorpoint - Norwich ロゴ

Motorpoint - Norwich からの回答

We appreciate you taking the time to leave us a review. We're happy to hear that you received answers to all of your questions and that you were pleased with everything. We will pass along your kind words to the team.

Thank you
Motorpoint

5つ星のうち5の評価

Great experience overall

We recently bought a new car from the Norwich site. From start to finish, the team were friendly and helpful, yet not pushy or overbearing. All questions were answered clearly and there was never any pressure to buy - which was refreshing. There was a slight issue with tyres being quite worn, however Motorpoint were happy to help and sorted this very quickly for us - hassle free! Overall, the team were super friendly and made the process an enjoyable experience, rather than a stressful one! Would recommend!

2025年8月7日
自発的なレビュー
Motorpoint - Norwich ロゴ

Motorpoint - Norwich からの回答

We appreciate your positive feedback and are happy to hear that our team provided a friendly, helpful, and pressure-free experience at our Norwich site. We're glad we could resolve the tire issue quickly and hassle-free. Thank you for recommending us!

Thank you
Motorpoint

5つ星のうち5の評価

Buying with confidence

Sophie initially seemed tentative but took us through the process successfully.

2025年8月15日
Motorpoint - Norwich ロゴ

Motorpoint - Norwich からの回答

We appreciate your feedback and are glad the process was successful for you. We value your time and insights.

Thank you
Motorpoint

5つ星のうち5の評価

Fiat 500

I purchased a lovely little Fiat 500 from the Norwich branch. All the staff based there are very friendly. There was no pressure selling and the whole experience was very relaxed and straight forward. Dave and Jack were extremely helpful and Abbi has been a star. I would highly recommend the Norwich branch if anyone is thinking about buying a new car. Motorpoint is my new go to and I can’t thank them enough.

2025年8月5日
自発的なレビュー
Motorpoint - Norwich ロゴ

Motorpoint - Norwich からの回答

We're happy to hear you had a relaxed and straightforward experience at our Norwich branch. We appreciate your kind words about our team's friendliness and helpfulness. Thank you for recommending us!

Thank you
Motorpoint

5つ星のうち5の評価

Friendly

Friendly, welcoming, knowledgable and efficient staff

2025年8月16日
Motorpoint - Norwich ロゴ

Motorpoint - Norwich からの回答

We appreciate you sharing your experience with us! We're happy to hear our staff was friendly, welcoming, knowledgeable, and efficient.

Thank you
Motorpoint

5つ星のうち5の評価

Relaxed approach

Relaxed approach, friendly staff. Made the purchase simple and hassle free. Would definitely recommend!!

2025年8月14日
Motorpoint - Norwich ロゴ

Motorpoint - Norwich からの回答

We're happy to hear that you experienced a relaxed and simple purchase process, thanks to our friendly staff. We appreciate your recommendation!

Thank you
Motorpoint

5つ星のうち5の評価

Friendly but not ‘pushy’ experience…

Friendly but not ‘pushy’ experience start to finish, and happy to accommodate several changes. Well done to Shannon, Sophie, Tom and the others who helped promptly with professionalism and care. Nothing was too much trouble and we are very happy with the new car!

2025年8月11日
自発的なレビュー
Motorpoint - Norwich ロゴ

Motorpoint - Norwich からの回答

We're so glad you had a friendly, no-pressure experience and that our team accommodated your changes. We appreciate your recognition of their professionalism and care. We're happy you're pleased with your new car!

Thank you
Motorpoint

5つ星のうち5の評価

Excellent experience

So helpful at all time . Not pushy , asked what we were looking for . Hadn’t intended on buying a car at that time , but staff (Ellis and Abby) were so helpful we did . Kept in contact with us all the time .
Would certainly recommend using Motorpoint Norwich .

2025年8月4日
自発的なレビュー
Motorpoint - Norwich ロゴ

Motorpoint - Norwich からの回答

We appreciate you taking the time to leave us your feedback. We're happy to hear that our team was so helpful and not pushy, which led to your purchase. We're glad you would recommend us!

Thank you
Motorpoint

5つ星のうち4の評価

Great Team

Great experience with the car. Great team that work here and helpful. Lots of different vehicles and was spoiled for choice as I had no idea what I wanted. Once getting the vehicle home my friend noticed that some of the front passenger tyre has wall damage to it where someone has hit a curb or something.

2025年8月1日
Motorpoint - Norwich ロゴ

Motorpoint - Norwich からの回答

We're glad you enjoyed choosing your car with our team's help. We appreciate your feedback and are sorry to hear about the tire. We'll review our vehicle inspection process. Thanks for bringing this to our attention.

Thank you
Motorpoint

5つ星のうち5の評価

Great experience, great car!

The Motorpoint branch is really easy to find and the team are very friendly and relaxed. They allowed me to look around the car freely at my own pace, and let me take a test drive freely for an hour. I felt so relaxed being there, not like other places that hound you to buy the car immediately. I would definitely come back to buy another car.

2025年7月26日
Motorpoint - Norwich ロゴ

Motorpoint - Norwich からの回答

We're happy to hear that you found our branch easily accessible and our team friendly. It's great to know you felt relaxed and had the freedom to explore the car at your own pace. We appreciate your feedback and look forward to seeing you again!

Thank you
Motorpoint

5つ星のうち3の評価

Every thing was fine until we came to…

Every thing was fine until we came to collect the car and it took two hours and no one seemed to know what they were doing

2025年7月26日
Motorpoint - Norwich ロゴ

Motorpoint - Norwich からの回答

Dear Andrew,

I am very sorry that your experience was less than perfect!!
We aim to do better than this and often do but I would prefer it was EVERYTIME - thank you for leaving the review and we will endeavour to do better!

Best wishes,

James

5つ星のうち5の評価

Nice Overall Experience

Swift transaction. No pressure selling to get finance or all sorts of warranties and other products which can be really annoying in some dealers.

2025年7月31日
Motorpoint - Norwich ロゴ

Motorpoint - Norwich からの回答

We're happy to hear that you had a swift transaction! We appreciate your feedback regarding our sales approach and are glad you enjoyed your experience with us.

Thank you
Motorpoint

5つ星のうち5の評価

MOTORPOINT NORWICH

MOTORPOINT NORWICH
This was my first time visit to any Motorpoint site and was a little weary as to how pushy the sales staff were going to be. How wrong was I?
We were greeted at the door and given an explanation as to where to find the type of car and then left alone to look without someone constantly asking "Is this the perfect car for you?" every 2 minutes.
We had a test drive, on our own, for half an hour but could have had a longer one if we wanted. Again, when we returned with the car there was no pushy sales person trying to sell me finance etc.
This was a totally different experience to one we had at another nearby car sales establishment.

When we returned to buy the car we were offered another chance to test drive just to make 100% sure that we were happy with the car.

All of the admin was done by the Motorpoint staff and they even set up the direct debit road tax too.

Would I recommend Motorpoint Norwich [Shannon and Abbi]? Yes!
Will I be going back to Motorpoint Norwich for my next car? Yes!

2025年7月22日
自発的なレビュー
Motorpoint - Norwich ロゴ

Motorpoint - Norwich からの回答

We're happy to hear that you had such a positive first experience with us. We aim to provide a relaxed and helpful environment, and we're glad that our approach resonated with you. Thank you for recommending us; we appreciate your feedback and look forward to seeing you again.

Thank you
Motorpoint

5つ星のうち5の評価

Great guidance

Great guidance, attention to details, friendly, professional and efficient.

2025年7月29日
Motorpoint - Norwich ロゴ

Motorpoint - Norwich からの回答

We appreciate you sharing your experience! We are so glad that our guidance and attention to detail were helpful, friendly, professional, and efficient for you.

Thank you
Motorpoint

5つ星のうち4の評価

Our experience with Motorpoint Norwich…

Our experience with Motorpoint Norwich was on the whole very good. A particular shout out to Shannon and Sophie who were very professional and are a credit to the branch. The reason for 4 stars instead of 5 was that due to a mix-up the car had not been serviced before collection and the hybrid battery was flat. I understand new charging stations have now been installed but was too late for us. The car has now been serviced at our local branch (Birmingham) but disappointed that they would not collect and deliver the car back to us given the circumstances. However, that said we would recommend Motorpoint as we are very happy with our purchase and the issues have been handled and sorted in a professional manner.

2025年7月26日
Motorpoint - Norwich ロゴ

Motorpoint - Norwich からの回答

We appreciate your feedback and are glad you're happy with your purchase. We're sorry the car wasn't serviced and the hybrid battery was flat upon collection. We are please that this has now been resolved. Thank you for recognizing our team's professionalism.

Thank you
Motorpoint

5つ星のうち5の評価

Great all-round service by everyone at…

Great all-round service by everyone at motorpoint Norwich,helpful(very patient with me)
Would highly recommend motorpoint for your next car

2025年7月24日
Motorpoint - Norwich ロゴ

Motorpoint - Norwich からの回答

We appreciate you sharing your positive experience at Motorpoint Norwich. We're so glad to hear that everyone was helpful and patient. Thank you for the recommendation!

Thank you
Motorpoint

5つ星のうち4の評価

Happy motoring.

I found buying the car, an easy experience.
Although the paperwork did take some time, but that's very understandable. Shannon did a great job throughout. My neighbour asked about the car,and through our conversation he has now enquired with Motorpoint on buying a car himself!

2025年7月20日
Motorpoint - Norwich ロゴ

Motorpoint - Norwich からの回答

We're happy you found buying a car an easy experience. We appreciate your patience regarding the paperwork and are glad a team member did a great job. Thank you for recommending us!

Thank you
Motorpoint

5つ星のうち5の評価

A seamless process from website to store

A seamless process from reserving the car online to part-exchanging and picking up my new car in store. The team at Norwich were all very friendly and attentive. A pleasure to deal with.

2025年7月12日
自発的なレビュー
Motorpoint - Norwich ロゴ

Motorpoint - Norwich からの回答

Dear Mr Gracie,

Thank you for the glowing review - lovely to meet you and look forward to seeing you next time, please tell your friends and family and we will do our best to look after them too!

Best wishes,

James Odell

5つ星のうち5の評価

A seamless process

A seamless process from reserving my vehicle on the website to part-exchanging and picking up my new car in the store. The team in store were very friendly and attentive.

2025年7月15日
Motorpoint - Norwich ロゴ

Motorpoint - Norwich からの回答

Thanks David, greatly appreciate you telling the world!
Kind regards,
James

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