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Motorpoint - Portsmouth レビュー 

422
•
TrustScore 5段階評価の4.5

4.7

468 London Road, PO2 9RN Hilsea, Portsmouth, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Process straight forward online with a wide range of cars with low mileage. Pick up organised with pleasent staff who transferred DVLA paperwork with no issues. However, need to improve the check list... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a wonderful experience at motorpoint. From having a wide choice to making the best choice. My great experience was made possible by Charlie, starting from welcoming I and my partner warmly, expl... もっと見る

企業が回答しました

5つ星のうち5の評価

Very personalised Service. Extremely helpful. Polite & courteous. Good customer service before and after purchase. The young lad Harley, who is a trainee, was very helpful and what he wasn’t sure of h... もっと見る

企業が回答しました

5つ星のうち5の評価

Today we went looking with a view of purchasing our next long term vehicle. Having visited a hard selling garage we ended up at motorpoint with a very professional agent , she was so accommodating... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. ・
  3. 中古車ディーラー

当該企業による記述

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

当該企業による記述

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

連絡先

  • 468 London Road, PO2 9RN, Hilsea, Portsmouth, 英国

  • 02394 270705
Promotion box for Motorpoint - Portsmouth

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.7

優良

TrustScore 5段階評価の4.5

422件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(422)

過去12か月のレビュー数: 6,000件

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5つ星のうち4の評価

honest review

friendly staff Wesley answered all questions we had. looked at the car and took for a test drive on a Wednesday and picked the car up the next day. when we collected the car it was clean inside and out. and I am very happy with the car. the only thing we could have been told more information about is the paperless paper work. as its been a few years since we bought a new car and the paperless thing we didn't know anything about it. maybe you shouldn't presume everyone knows how it works. if it wasn't for that I would have given 5 stars.

2026年1月8日
5つ星のうち5の評価

Our new Ford Puma suv.

Very relaxed atmosphere and not hassled when looking for a car.The finance side a bit daunting as not used to working on the computer.But overall the sale of our new car was quite straightforward.

2025年12月31日
5つ星のうち5の評価

On arrival at the Portsmouth branch was…

On arrival at the Portsmouth branch was warmly welcomed by Josh and later on by Megan when taken through the sales process but felt very comfortable around both of them didn’t feel pressured in any way before and after taking my dream car out for a test drive, and drove it out of the show room the same day with a huge smile on my face Thank you to Josh and Megan for their patience and all the sales team at Motor Point 🍾🍾⭐️⭐️⭐️⭐️⭐️

2025年12月20日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We're absolutely delighted to hear about your wonderful experience at our Portsmouth branch! It's fantastic that you felt comfortable and unpressured throughout the sales process, from your warm welcome to driving away in your dream car. We appreciate your kind words about our team's patience.

Thank you
Motorpoint

5つ星のうち5の評価

Thank you Megan S!

Our entire experience from start to finish was outstanding. The quality of Motorpoint is gold standard, both myself and family members only trust Motorpoint to deliver on their superior quality, and I am so happy with my car. It is perfect. Megan S is a tribute to your Portsmouth store, she made our experience very special and we are so glad to have bought with Motorpoint.

2025年12月17日
自発的なレビュー
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We're so pleased to hear you had such an outstanding experience with us! It's wonderful that our team delivered superior quality and made your car buying journey so special. We're delighted you love your new car!

Thank you
Motorpoint

5つ星のうち5の評価

Fantastic experience

We had a fantastic experience at Motorpoint Portsmouth.
Charlie was brilliant in helping us choose the best car for our needs and within our budget. Everything was made very simple and we got a great price on our part-exchange vehicle.
Highly recommend!!

2025年11月30日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We're so pleased to hear you had such a fantastic experience with us! It's wonderful that our team member was brilliant in helping you choose the best car for your needs and budget, making everything simple. We're glad you got a great price on your part-exchange vehicle and highly appreciate your recommendation.

Thank you
Motorpoint

5つ星のうち5の評価

Lovely experience

The conversation went great, the proccess of reserving the car and have it transported to my preffered location was easy, Josh was very patient, helpful and knowledgeable when it came to extra products such as extended warranty and paint protection.
I will definitely try motorpoint again in the future if i'm looking for a new car.

2025年11月22日
5つ星のうち5の評価

Happy shopper

We were very happy with the level of service that we received from start to finish everyone was polite & helpful all aspects of our experience were exemplary

2025年11月22日
5つ星のうち5の評価

I always use Motorpoint

I always upgrade my car through Motorpoint. This is my 4th car. The process is so easy and they sort all the finance and old finance out so there is not too much for me to do.
Friendly staff at their Portsmouth showroom are all really nice too.

2025年11月7日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We're happy to hear that upgrading your car with us is always easy. It's great to know that our Portsmouth team provides friendly and helpful service, and we appreciate your continued trust. Thanks for your feedback!

Thank you
Motorpoint

5つ星のうち5の評価

I’ve purchased at least six vehicles…

I’ve purchased at least six vehicles from motor point over the last 20 years. Fantastic quality of the vehicles themselves. Great prices friendly efficient service always my number one when looking to replace my cars.

2025年11月7日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We're happy to hear that you consistently have a fantastic experience with our vehicles, prices, and service. Thank you for being a loyal customer for the last 20 years; we appreciate your continued business!

Thank you
Motorpoint

5つ星のうち5の評価

I was helped in buying my new car by Megan Standing.

I was helped in buying my new car by Megan Standing.
When I went in I was in a jam with my old car and needed to change it.
Megan was so helpful and understanding of my situation.
Nothing was to much trouble for her.
She made the whole experience so much easier than I thought it would be and was able to help me when other garages would not.
I cannot thank her enough for her time and support with getting me into a new reliable car.
Would highly recommend Megan to anyone.

2025年11月7日
自発的なレビュー
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We're happy to hear that our team provided such helpful support during your car buying experience. It's great to know that their dedication made the process easier for you, and we appreciate your recommendation.

Thank you
Motorpoint

5つ星のうち5の評価

Portsmouth showroom

Josh was a delight to deal with - any questions he couldn't answer, no fudging, he found someone who could. Also didn't keep trying to 'sell' me things I said that I didn't want the first time around - like a new set of mats for the 'bargain' price of £99 [(a) why bin the ones that must have come with the car? (b) how daft does Motorpoint think we are? Got my set on the internet for less the £20!]. Please don't hold that against him - had he persisted I WOULD have walked out and the sale would have been lost (I have done that before).
Slight issue with the length of warranty - what was offered didn't seem to match with the wording of the Ts & Cs, but that was sorted out - and most generously too.
Another wrinkle in the buying process is the lack of Name for the account to transfer funds to - had quite a job convincing my bank that I wasn't going to hand my money to a scammer, especially as the name I guessed didn't match!
Only real problem was that the battery that was due to be fitted on the Friday, prior to me collecting my 'new' car on the Monday afternoon wasn't, and had somehow been delivered elsewhere - Josh hadn't been there to chase up on it. Perhaps a simple solution would be a whiteboard on the wall somewhere, listing all cars due for collection and any issues with them so that, if the salesperson in question is out, someone else can keep an eye on things?
Also, the tyre pressure warning light lit up on the first, dark evening (new one on me!), but that was sorted by another young gentleman - Riley I believe - the next day, who also showed me how to reset the 'trip' meters.

2025年10月27日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We appreciate your feedback and are happy you had a positive experience. We'll address the warranty and payment process concerns. We'll also review the battery issue and explore better communication methods. We're glad the tyre pressure and trip meter issues were resolved quickly.

Thank you
Motorpoint

5つ星のうち5の評価

The sales person was very polite

The sales person was very polite, knowledgeable and striightforward.

2025年10月31日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We're happy to hear that the salesperson was polite, knowledgeable, and straightforward. Thank you for your positive feedback!

Thank you
Motorpoint

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