Purchase process very easy and good part exchange value given for my vehicle. Handover poor. Not enough time devoted to showing me controls, infotainment system etc. had to test drive alone in unfamil... もっと見る

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It was a very relaxing approach to buying a car. The wife and I turned up just to browse and we ended up buying a car. The salesperson Mr Josh Parker at the Portsmouth sales office, was very professio... もっと見る
企業が回答しました
We were warmly greeted by Megan on arrival and after explaining our situation, she talked us through all of the options available to us. After failing to get the finance required, she quickly found... もっと見る
I primarily dealt with Megan Standing. Megan and her team were very helpful throughout the process of our parts exchange. Everything was explained so well and in simple and easy to understand terms. M... もっと見る
企業が回答しました
企業情報
当該企業による記述
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
当該企業による記述

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

連絡先
468 London Road, PO2 9RN, Hilsea, Portsmouth, 英国
- 02394 270705

Over 1000 new cars every week
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Josh was very helpful explained…
Josh was very helpful explained everything in a very relaxed atmosphere.
Good service and a lovely car
Handover poor
Purchase process very easy and good part exchange value given for my vehicle. Handover poor. Not enough time devoted to showing me controls, infotainment system etc. had to test drive alone in unfamiliar area. When cleaning vehicles myself I could see that the preparation was poor with several marks I had to remove myself. Owned the car for just over a week and fan is very noisy. No written warranty with the car, all documents online I presume. Process of warranty claim not explained
I would like to share my experience…
I would like to share my experience with my recent vehicle purchase at Motorpoint Portsmouth.
First and foremost, I would like to give a special mention to Finn Harrison. Although he was not my designated sales advisor, Finn was always there whenever I visited the branch and was incredibly helpful every single time. He stepped up to assist with the communication and the booking process, taking care of scheduling and rescheduling my appointments to ensure everything was looked after. Finn showed outstanding professionalism and is a fantastic asset to your branch.
While there were some shortcomings with my sales process and the paperwork, the incredible dedication shown by Finn completely saved my experience.
I also had to return later for some final adjustments to the car, and I am grateful to Riley, for everything he did. His hard work and support ensured that all the work on the vehicle was completed properly and to a high standard.
Please ensure that this feedback is passed on to them, as they truly deserve the highest recognition for their outstanding customer care.
Incredible Service
Amazing service as always - Will always be my first point of call after buying 7 cars with no issue or drama.
回答に AI 支援を利用する場合があります詳細を表示
Megan Standing
Excellent service from Megan at Motorpoint, she was always welcoming and explained everything and nothing was too much bother, excellent service from start to finish, love our new car

Motorpoint - Portsmouth からの回答
Excellent listening and understanding…
Excellent listening and understanding of needs. Readiness to listen and adapt suggestions rather than promote a sale.
Responsive to time to consider the sake and follow up that allowed time to make the right decision.

Motorpoint - Portsmouth からの回答
Very pleased with the service I got…
Very pleased with the service I got found them very helpful.

Motorpoint - Portsmouth からの回答
The right car
The right car, friendly no pressure service and fair trade in price. A great place to buy from!

Motorpoint - Portsmouth からの回答
Great customer service
It was a very relaxing approach to buying a car. The wife and I turned up just to browse and we ended up buying a car. The salesperson Mr Josh Parker at the Portsmouth sales office, was very professional, polite, and couldn’t have been more helpful. Yes he wanted to make a sale but he wasn’t pushy like some Seles people I’ve met in the past. So may I suggest if you want to buy a good car at a good price look no further than Motorpoint Portsmouth. Go ask for Josh. Kindest regards Martin

Motorpoint - Portsmouth からの回答
It was very smooth
It was very smooth. Had problems trying to get insurance but they were so helpful and Patient had.

Motorpoint - Portsmouth からの回答
They're actually very helpful
They're actually very helpful. Charlie friendly, lovely person. Just make you feel so welcome

Motorpoint - Portsmouth からの回答
Really friendly
Really friendly. Accommodating even though we arrived late for our appointment.

Motorpoint - Portsmouth からの回答
Good customer sales service in the…
Good customer sales service in the showroom itself. However the company doesn't;t have a CHIP and PIN machine. Hence you can't easily use a physical card or Apple Pay. Not sure why this is the case in this day and age.

Motorpoint - Portsmouth からの回答
Very nice people and extremely helpful…
Very nice people and extremely helpful and very nice to deal with, well go back for my next car.

Motorpoint - Portsmouth からの回答
It was an efficient service to order…
It was an efficient service to order car i found the person who dealt with us at motorpoint in Portsmouth rather arogrant he was quite rude around me not wanting to add extras and made me feel uncomfortable. I also feel that the car should of been fully charged so I did not have to stop on way home.

Motorpoint - Portsmouth からの回答
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