Move Your Spa レビュー 756

Scott and Simon went the extra mile on our job. Professional throughout and rose to the challenges presented to them to move the spa across an island!!! I was also impressed with the communication ahead of the job - really thorough and helpful throughout - Emily was particularly supportive. Thank you!

Good service only problem was the removal team had problems due to volume of traffic.

Move Your Spa removed our old hot tub for us in March 2026. The communication was excellent, always quick to respond to emails when I was initially providing them with information to obtain a quote and arrange for a convenient date for them to pick the hot tub up, responding to any queries, a time slot provided the day before pick up and on the day the team contacted us to provide an exact time about an hour before. They arrived on time and were very quick to remove the hot tub despite it being a difficult job requiring a crane. The team were very polite and helpful. I would recommend using them.

Although the experience was thorough and in-depth, it was also professional and polite.
The two gentlemen that performed the physical spa move were nothing short of fantastic with a tricky move.

Lee and Simon arrival on time after a long journey and they work very hard to get the very heavy hot tub in place and positioned it correctly
However, the vehicle they came in, had a Hydrolic Crane attached, which they used to lower the hot tub to the ground. That piece of equipment sprung a hydraulic leak which we all saw while the hot tub was being lowered, it transpired the fluid was sprayed over the cover, the ground and unfortunately onto my new puffa jacket when I helped push the hot tube into position.
Apart from that incident the move went well.

The lads who moved my hot tub were outstanding and went above and beyond to help me out ..real asset to the company..

Mark

Simon and Scott did a fantastic job removing our hot tub. They made moving such a heavy piece look incredibly easy. Everything went smoothly with no issues at all. Great service from start to finish. Highly recommend

Communication from Emily was excellent, the team of Simon and Scott turned up as arranged and went out of there way to help and went above and beyond with the move which went with out a hitch. Great job all round thankyou all.

We moved house and needed to take our hot tub with us so after speaking to a few different companies we chose to use Move Your Spa. Emily in the office was very helpful and informative, made me feel we had made the right choice to use this company. On the day my husband dealt with the men that came to move our hot tub he said they were very friendly and experienced. Would definitely recommend this company.

Simon and Scott were amazing. Very quick and efficient as well as friendly. They did a great job would not hesitate to recommend.

Scott and Simon were on time, polite and professional. Thanks guys

Made light work of a tricky job. Very satisfied

Brilliant customer service friendly staff, so quick and easy rang up on the Thursday because the removals people let us down with the hot tub and the reply was great they came and moved it the next day with no hesitation. Will recommend to anybody.

Very easy to arrange removal of our old hot tub. The lads were very quick and professional

Lee and Scott were wonderful- took the old spa away without any problems. Are really lovely guys.

Great team, Thank you Move Your Spa

The whole experience was excellent from the initial contact with Emily, you answered all my questions in a professional manner and put my mind at ease which enabled me to trust the whole process, Lee and Simon carried out the removal and relocation in a professional manner informing me exactly how and what would happen, please pass on my thanks to the guys,

A mention to Emily as part of the team on , I appreciated her help through my many emails throughout the whole process, She was extremely professional and is an asset to your company, The whole process proves what a well run family business you are

Thank you

I was not able to be another site on the day but had been in communication with the team. The spa was moved on time and placed perfectly at the new location and worked perfectly (a relief as it’s just had a repair and service and I did wonder if it might cause any issues but not at all) the move also included crossing a neighbours property with their consent and all went smoothly.

All went to plan, except that the team doing the job said that they had not seen the video for the receiving end. This was something that was emphatically demanded when booking. So a bit of a disconnect there. But they coped, and all was well.

The 2 guys that came, wrapped the hot tub adequately and moved it with care, as we were not ready to have the hot tub sited at our new home, they placed it securely where we asked.
I would recommend Move Your Spa, thank you.