Ordered my first box it arrived quite quickly, just before my holiday 20th June, so not used yet. Struggled with downloading the free patterns but after a quick conversation on chat, then referred t... ãã£ãšèŠã
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Customer service is great. They respond quickly to any questions and problems you may have. Subscription is on time and seems to d be of good quality. Emails accompany the shipping and tracking. I... ãã£ãšèŠã
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I am a newbie to sewing in general but have been wanting to try quilting for sometime. With the monthly Mrs Quilty box having patterns and a video itâs made it easy to complete my projects.
Beautiful and inspiring website. Itâs easy to navigate. I love the sales and offers. Just ordered my first box. Looking forward to getting started. Customer service is very helpful too. They r... ãã£ãšèŠã
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Mrs. Quilty's Dream Subscription Box âšïž Every month to surprise quilting lovers of all levels ð§¶
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Young, Happy Quilterâs
I have thoroughly enjoyed the Mrs Quilty boxes. I have learnt new skills and brushed up on using my sewing machine with the step by step instructions. My grandchildren have also been keen on learning to sew, making their own bookmarks. We look forward to each box every month. The children love picking out the beautiful material to complete their project. The online instructions have helped and are so clear and easy to follow. Whenever we needed some extra help customer service have been exceptional with answering our queries and always available to talk too.
2026幎6æ2æ¥
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Mrs. Quilty ããã®åç
Thank you so much for your wonderful review! We're delighted to hear that you're enjoying your Mrs. Quilty boxes and that they've helped you build your sewing skills while also creating special moments with your grandchildren. Itâs lovely to know the step-by-step instructions and online guides have been clear and helpful, and that our customer service team has been able to support you whenever needed. We truly appreciate your kind words and are so happy to have you as part of the Mrs. Quilty community.
Chat and Customer Supported
Chat facility is always instant and very helpful. Thank you Mrs Quilty
2026幎6æ2æ¥
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Mrs. Quilty ããã®åç
Thank you so much for your kind review! We're delighted to hear that you've had a positive experience with our chat support and found it helpful and responsive. We truly appreciate your support and your feedback.
Mrs Quilty is on the ball ,they message you right back.
I messaged Mrs Quilty last night 1/5/26. My message was to let them know I've recently lost my sewing mojo but on seeing the beautiful gifts and materials they use i joined their sewing community. I messaged them to let them know how excited I was to recieve their beautiful box of fabrics and sewing ideas. They messaged me back with a very kind message . Thank you Mrs Quilty .
2026幎6æ1æ¥
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Mrs. Quilty ããã®åç
Thank you so much for your lovely review! We're truly glad to hear that joining our sewing community has helped bring back your inspiration, and that you're feeling excited about your upcoming box. It means a lot to us that our team could offer a kind and encouraging response when you reached out. Weâre so happy to have you with us and canât wait for you to enjoy your creative journey ahead.
I had enrolled in a subscription boxâŠ
I had enrolled in a subscription box and somehow got two subscriptions and Iâm SURE it was my fault because I didnât pay attention to which email address I used; I assumed it was the one I normally use. It wasnât. But the team was absolutely amazing. They found my account (s) and sent my patterns and deleted the extra subscription I somehow managed to do. I canât say enough good things about this company. Thank you for your patience and help. â€ïž
2026幎5æ28æ¥
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Mrs. Quilty ããã®åç
Thank you so much for your wonderful review! We're really glad we were able to locate your accounts and get everything sorted out for you quickly. Mistakes like that can happen to anyone, and we're just happy we could help make the process smooth and stress-free. We truly appreciate your kind words and your support, and we're so pleased to have you as part of the Mrs. Quilty community.
The customer support is awesome and TheâŠ
The customer support is awesome and The quality of the material is material great! I am so pleased and happy that I signed on to get the monthly projects!! Canât wait for next project!!!
2026幎6æ1æ¥
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Mrs. Quilty ããã®åç
Thank you so much for your wonderful review! We're delighted to hear that you're enjoying the quality of the materials and that you're excited about your monthly projects. It means a lot to us to have you as part of the Mrs. Quilty community, and we can't wait to share your next project with you.
Bloody brilliant customer service!!! âŠ
I had my second box arrived and it was covered in oil and smelt disgusting I contacted customer service and had an almost immediate response they have kindly agreed to replace the box at no cost to me. I'm so pleased as I love the quality and want to continue with them. Thank you Mrs Quilty team! X
2026幎6æ1æ¥
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Mrs. Quilty ããã®åç
Thank you so much for your kind review! Weâre really sorry to hear about the issue with your box, but weâre glad our team was able to respond quickly and arrange a replacement for you. We truly appreciate your understanding and your support, and weâre so happy to hear youâre enjoying the quality of the boxes.
Excellent
Excellent! The plushies are adorable and I'm looking forward to my monthly boxes to see what all I can make.
Thank you again!
2026幎6æ1æ¥
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Mrs. Quilty ããã®åç
Thank you so much for your lovely review! We're delighted to hear that you're enjoying the plushies and looking forward to your monthly boxes. It's wonderful to know you're excited about all the projects you can create, and we truly appreciate your support.
I enjoy the vibrant colors of theâŠ
I enjoy the vibrant colors of the fabrics and canât wait to make something beautiful with them and the fabric pen and clips have been great for the quilt Iâm working on I also enjoy that you all reach out and seem to care
2026幎5æ30æ¥
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Mrs. Quilty ããã®åç
Thank you so much for your wonderful feedback!
Weâre delighted to hear that youâre enjoying the vibrant fabrics and finding the fabric pen and clips useful for your quilting project. Itâs always exciting to see our crafters turn the materials into something beautiful.
Your kind words about our team mean a lot to us as well. We genuinely care about our customers and love being part of your creative journey.
We truly appreciate your support and canât wait for you to enjoy your future projects ð
The quilt box is excellent value.
The quilt box is excellent value with 12 fat quarters of cotton fabric, quality free gifts and a booklet with quilting instructions. Also there are a good number of cute toy patterns to download. A great box for beginners as all the fabrics blend and there are choices of different things to make with detailed instructions and video tutorials.
I accidentally deleted my email with the free patterns and when I contacted Mrs Quilty I had a prompt reply and was sent a new link to the patterns. I canât fault the service. I have been sewing for over 60 years so I know quality. When I received my first box I was most impressed.
I
2026幎5æ31æ¥
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Mrs. Quilty ããã®åç
Thank you so much for your wonderful feedback!
Weâre delighted to hear that youâre enjoying the value of the quilting box, the quality fabrics, free gifts, booklet, and downloadable patterns. Itâs especially lovely to hear that, with over 60 years of sewing experience, you were impressed with the quality of your first box.
Weâre also glad our team was able to quickly help when you accidentally deleted the email containing your pattern link. Providing prompt and helpful support is very important to us.
Thank you for your kind words and support, weâre thrilled to have you as part of the Mrs. Quilty community ð
Customer service outstanding
The response is timely, efficient and kind.
Mrs Quilty are very customer focused and determined to provide a great service.
2026幎5æ31æ¥
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Mrs. Quilty ããã®åç
Thank you so much for your kind feedback!
Weâre delighted to hear that you found our customer service timely, efficient, and kind. Providing a great experience for our customers is always our goal, so it means a lot to know that came through in your experience.
Thank you for your support and for being part of the Mrs. Quilty community ð
I'm 5 months in now and finally gotâŠ
I'm 5 months in now and finally got around to doing my 1st box. I must say, I love the booklet that comes with it. Full color, easy to read instructions plus QR codes for tutorial videos. My 1st block was a good learning experience. I did well but let's say I know what area I need to work on more LOL.
2026幎4æ15æ¥
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Mrs. Quilty ããã®åç
Thank you so much for your wonderful feedback!
Weâre so glad to hear you finally had a chance to dive into your first box and enjoyed the booklet, instructions, and video tutorials. Itâs great to know your first block was both fun and a valuable learning experience, thatâs exactly what crafting is all about!
Keep up the great work, and donât worry, every project helps build new skills. We canât wait to see what you create next ð
I just love Mrs.Quilty
I just love Mrs.Quilty. I have learned a lot just completing the projects in her boxes. Their knowledge of quilting is becoming my knowledge. Always canât wait until the next box.
2026幎5æ30æ¥
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Mrs. Quilty ããã®åç
Thank you so much for your lovely feedback!
Weâre absolutely delighted to hear that youâre enjoying your Mrs. Quilty boxes and learning new quilting skills along the way. Thereâs nothing better than knowing the projects are helping build your confidence and knowledge with every box.
We truly appreciate your support and are so excited to continue sharing new quilting adventures with you. We hope your next box arrives soon and inspires even more creativity ð
I needed to make an adjustment to myâŠ
I needed to make an adjustment to my delivery and utilized the Chat and received a very quick response via chat with an equally quick follow up via email. Very good customer service support!
2026幎5æ29æ¥
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Mrs. Quilty ããã®åç
Thank you so much for your kind feedback!
Weâre really glad to hear that adjusting your delivery was quick and easy, and that our team was able to assist you promptly through both chat and email.
Providing fast, helpful support is very important to us, so itâs wonderful to know you had a positive experience. We truly appreciate your support ð
Great customer service
Every time I send a question or request, I have received a prompt reply and solution. I have had great customer service and recommend them highly!
2026幎5æ26æ¥
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Mrs. Quilty ããã®åç
Thank you so much for your wonderful feedback!
Weâre delighted to hear that every question or request youâve sent has been met with a prompt response and solution. Providing reliable, helpful customer service is something we take great pride in.
Thank you for your recommendation and for being part of our community. We truly appreciate your support ð
Great quality
Great quality, beautiful colors to add to my stash
2026幎5æ9æ¥
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Mrs. Quilty ããã®åç
Thank you so much for your kind feedback!
Weâre delighted to hear youâre enjoying the quality of the materials and the beautiful colors. Thereâs nothing better than adding gorgeous new fabrics and supplies to your stash!
We truly appreciate your support and hope you enjoy creating with them ð
Great customer service
Great customer service, very quick to respond and solved my issue straight away.
2026幎5æ26æ¥
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Mrs. Quilty ããã®åç
Thank you so much for your kind feedback!
Weâre really glad to hear our team was able to respond quickly and resolve your issue right away. Providing fast, helpful service is always our goal.
We truly appreciate your support ð
While I appreciate the email with aâŠ
UPDATED: I appreciate the reply and it does help!
While I appreciate the email with a discount, my question was not answered. The question I posed was that there are individual patterns to purchase on the site. I wanted to know if those patterns were included in the pattern subscription. Lol, so if they are, the lovely discount won't really help. If not, I could actually use it.
2026幎5æ26æ¥
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Mrs. Quilty ããã®åç
Thank you for your follow-up, and I apologize for not clearly answering your question the first time.
Some of the plushie patterns and patterns from our collection are included as part of the Pattern Club subscription. However, not all patterns available for individual purchase on our website are included in the subscription. The Pattern Club also features exclusive patterns that are only available to subscribers and cannot be purchased separately.
You are welcome to use the discount code to purchase any individual pattern that catches your eye. If that same pattern is later included in the Pattern Club subscription, just let us know and we'll be happy to provide a replacement pattern of your choice.
We hope this helps clarify things, but please let us know if you have any other questions, I'm happy to help!
I had to reach out with a subscriptionâŠ
I had to reach out with a subscription query via email. I got a quick response to my original email, and everything I asked was explained to me. It was explained when I was being passed to a different team, and again responses were really quickly responded to. All emails were really helpful and polite, and I wonât hesitate to reach out again if ever I need to!
2026幎5æ27æ¥
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Mrs. Quilty ããã®åç
Thank you so much for your wonderful feedback!
Weâre really glad to hear your subscription query was handled quickly and clearly, and that each step of the process was explained well as your request was passed between teams. Itâs great to know you found the communication helpful, polite, and responsive throughout.
We truly appreciate your support and are always here whenever you need us ð
I usually donât do surveys
I usually donât do surveys, but I find that this one deserves the full five stars rating. I had a question about upgrading my subscription, because I love my first box I got. I sent an email, and was notified not even ten minutes later. If that person sent my question to another person, again not even ten minutes I had another email. What great serve. Great job team. I will be a long time customer. I find this will be a great way to learn how to quilt. I canât wait to get started.
Thank you for everything you all are doing.
2026幎5æ26æ¥
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Mrs. Quilty ããã®åç
Thank you so much for your amazing feedback!
Weâre really happy to hear how quickly your subscription upgrade question was handled and that our team was able to support you so efficiently throughout. Itâs wonderful to know youâre enjoying your first box and feeling excited to continue learning quilting with us.
We truly appreciate your kind words, your support, and your 5-star rating, it means a lot to the whole team ð
I received a prompt reply
I received a prompt reply. My problem was resolved immediately! â€ïž
2026幎5æ25æ¥
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Mrs. Quilty ããã®åç
Thank you so much for your lovely feedback!
Weâre really glad to hear your issue was resolved quickly and that you had a prompt, helpful response from our team. It means a lot to know everything was taken care of immediately for you â€ïž
We truly appreciate your support ð
Trustpilot ãšã¯ã¹ããªãšã³ã¹
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