Our second MSC Cruise and it was just as amazing as last year on Seaview. The professionalism of onboard staff, the quality of the food and dining experience, the beautiful balcony cabin, the cle... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
A huge 'Thank You' to everyone on MSC World America for a wonderful Caribbean cruise last week. The Ship itself is absolutely stunning - everything you could possibly wish for. The staff were fantasti... もっと見る
The ease of embarking and disembarking was just so smooth; the cabins were fantastic, clean and spacious, and the Cabin attendant was there to answer or help us with any issue that may have arisen.... もっと見る
企業が回答しました
It's was our first MSC cruise. I have to say it was a great experience and a great holiday adventure. From the enormity of the ship, staff, cabin, novelty, excursions , exploring the ship , standa... もっと見る
企業が回答しました
企業情報
当該企業による記述
MSC Cruises, offer unforgettable holiday experiences, visiting breathtaking destinations, and providing the finest hospitality and entertainment. We sail year-round in the Mediterranean and Caribbean, offering convenient fly & cruise packages with established airlines from Dublin. Our sensational itineraries also include the Emirates, North and South America, South Africa, Asia and Northern Europe cruises from Southampton. At MSC Cruises, our purpose is to provide our guests with memorable experiences, whilst honouring the ocean we sail and the places we visit
連絡先
4.3
優良
1933件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
MSC Cruises – Ireland からの回答
We’re delighted to hear that you had such a wonderful experience with MSC Cruises. Thank you for taking the time to share your feedback. We look forward to welcoming you back on board soon.
With thanks, MSC Cruises
Very exciting atmosphere with the range…
Very exciting atmosphere with the range of activities going on everyday. Staff were very helpful and professional in their service.
2026年6月12日
MSC Cruises – Ireland からの回答
We’re delighted to hear that you had such a wonderful experience with MSC Cruises. Thank you for taking the time to share your feedback. We look forward to welcoming you back on board soon.
With thanks, MSC Cruises
Food was not good in restaurant
2026年6月7日
MSC Cruises – Ireland からの回答
Thank you for your honest feedback. We’re sorry to hear that the food quality did not meet your expectations during your cruise. We truly value your feedback and will share your comments with our culinary and hospitality teams as we continue to refine and enhance our onboard offering.
With thanks,
MSC Cruises UK and Ireland
Msc meraviglia recommended without doubt
Our cruise was great mainly how efficiently it is run and cannot fault any member of staff
2026年6月10日
MSC Cruises – Ireland からの回答
We appreciate you taking the time to share your experience. We are delighted to hear that you had a great cruise and that the efficiency of the operation contributed positively to your holiday. It is especially rewarding to know that our crew made such a positive impression and provided excellent service throughout your voyage. Your kind comments have been internally shared as part of an internal review. We hope to welcome you onboard again soon.
With thanks,
MSC Cruises UK & Ireland
Crowded ship with long waiting times…
Crowded ship with long waiting times for bars, buffet, tiolets, sunbeds, lifts
Basically spent what was meant to be relaxing time queuing for these
2026年6月10日
MSC Cruises – Ireland からの回答
We appreciate you taking the time to share your feedback. We are sorry to learn that you found the ship too crowded and experienced longer waiting times than expected in certain areas onboard. We understand how this may have impacted the relaxing holiday experience you were hoping for. Your comments have been internally shared as part of an internal review. We hope to welcome you onboard again in the future.
With thanks,
MSC Cruises UK & Ireland
Had a lovely time during my 7 nights…
Had a lovely time during my 7 nights cruise with MSC. Staff were lovely. Itinerary was well planned. Loads of options & activities on board, that wont get you board during your stay.
2026年6月10日
MSC Cruises – Ireland からの回答
We appreciate you taking the time to share your experience. We are delighted to hear that you had a lovely seven night cruise and that our crew helped make your holiday enjoyable. It is also wonderful to know that you appreciated the itinerary and the wide range of activities available onboard. Your kind comments have been internally shared as part of an internal review. We look forward to welcoming you onboard again soon.
With thanks,
MSC Cruises UK & Ireland
Eire
The personal experience excellent the buffet was a bit of disaster at times.People not sure where to be going for different types of food
2026年6月10日
MSC Cruises – Ireland からの回答
Thank you for taking the time to share your feedback. We are delighted to hear that you found our crew provided excellent service throughout your cruise. We are sorry to learn that the buffet experience was sometimes challenging and that the layout may not have been as clear as expected. Your comments have been internally shared as part of an internal review. We hope to welcome you onboard again in the future.
With thanks,
MSC Cruises UK & Ireland
MSC Cruises – Ireland からの回答
We appreciate you taking the time to share your feedback. We are delighted to hear that you found your cruise offered good value for money and that the drinks package enhanced your overall experience. It is always rewarding to know when guests are able to make the most of the amenities available onboard. Your kind comments have been internally shared as part of an internal review. We hope to welcome you onboard again soon.
With thanks,
MSC Cruises UK & Ireland
Honeymoon Cruise
The staff were all so helpful & friendly especially the ones we have named
2026年6月10日
MSC Cruises – Ireland からの回答
We are so pleased to hear that our staff made such a positive impression on you. Your kind words are truly appreciated! We hope to welcome you onboard again soon.
With thanks,
MSC Cruises UK & Ireland
MSC Cruises – Ireland からの回答
Thank you for your wonderful feedback! We're so pleased to hear you enjoyed the staff service, bar, restaurant, and pool. We hope to welcome you back again soon.
With thanks,
MSC Cruises UK & Ireland
MSC Mergavlia
This was my second cruise and what a disappointing experience. I would not recommend this cruise line. It is very much focussed on mass market and no consideration for the customer. Its more about churning customers through from meal time to excursions to selling products and services on board. Their guest services are of no help when you need some and misinformation given across the whole 7 days of the cruise. Better companies for cruises out there. I would not recommend this one.
2026年6月9日
自発的なレビュー
very helpful and understending all…
very helpful and understending all staff, very well organized excursions, very organiziations of celebrations . I told them a million thanks for great job done by the cleaning staff and the reception staf
2026年6月8日
Friendly Staff!!!!
2026年6月10日
Very well ran cruise very friendly &…
Very well ran cruise very friendly & helpful staff great value too
2026年6月10日
My first cruise experience turned out brilliant
My first cruise experience turned out to be brilliant and memorable. The MSC World Europa's Western Mediterranean route is a well-organised route with many ports worth visiting. I had my cruise in early June, during which the weather was pleasantly hot, so the time in the on-board pools and the sea was pleasant. Food, including the buffet and normal restaurants, is delicious with excellent service. I would highly recommend the specialty restaurants for their excellent food and service as well. The staff was friendly and helpful, especially those in the minikids club. My kid loved it! My cabinet was well-maintained.
2026年6月6日
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