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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Do not order parts from this place. Needed some arms for an inspire 2 and the website states order within the next 6 hour and it ships today. That was on 4/4/2021 it is now 4/16/2021 and still no sh... もっず芋る

5぀星のうち5の評䟡

I recently attended the Remote Pilot 101 class given by Kerry at the Warehouse. It was excellent, well thought out and designed to give me the tools to pass my Part 107 sUAS exam. I have been leary o... もっず芋る

5぀星のうち5の評䟡

Thanks to Multicopter Warehouse for a good experience. Received the product very quickly. Although I understand that your hands are tied by DJI, isn't it kind of outlandish how much one has to pay for... もっず芋る

5぀星のうち5の評䟡

These guys excell in customer service, they actually called and emailed back and forth about any questions I had. Someone in front of me didn’t need their Mavic enterprise drone shipped at the time so... もっず芋る

䌁業情報

  1. 電化補品卞売業者
  2. 電子機噚店

さたざたな倖郚゜ヌスから提䟛された情報

Multicopter Warehouse is the nations leading Authorized DJI Dealer and Repair center for Consumer and Enterprise products. Join the aerial revolution!


連絡先

3.8

ほが満足

TrustScore 5段階評䟡の4

266件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

Do not order parts from this place

Do not order parts from this place. Needed some arms for an inspire 2 and the website states order within the next 6 hour and it ships today. That was on 4/4/2021 it is now 4/16/2021 and still no shipping info. The last contact was we will have to order the parts??????
Now i have to contest the order with paypal so i can get my money back.
Very unprofessional group

2021幎4月17日
自発的なレビュヌ
5぀星のうち1の評䟡

Beware, ship somewhere else for repair.

This company is not good. Beware. Stay away at all costs. Pay the $35 dollars for them to have peaked at your drone for service and have them ship it back including everything you sent them. Many red flags with this company over my 2.5 month period with them working on a fix I did in 3 hours over a week including waiting for parts delivery. They are predators. They continued to make excuses and lie about what service they were giving. When they didn't send my $250 part back with my service the guy just said we are sorry we were in a rush and forgot to include it. It is gone now. 2.5 month rush... okay?

Update Reply: Yes, I understand everything you mentioned in your reply. Including that you failed to return a $250 dollar part that I could have fixed myself for $11. Your email response was, "No worries I have noted to keep your old components on your WO and appreciate your understanding in these matters."

Yes, I am complaining. You didn't even offer to make it right. You just said, "Unfortunately it looks like in the rush of trying to get your drone fixed and shipped back to you we did not end up keeping the old parts from your repair." I had to ask you to give me a measly 10% on the price of the gimbal you said was tossed. You were reluctant to do that and extremely rude about it stating I didn't know anything and I am not a DJI certified repair mechanic. This is after I told you I repaired my other drone with a similarly damaged ribbon cable for $10 and that is why I wanted my replaced gimbal back. I'm not concerned about the fact DJI tells you you can only replace the gimbal. I agreed to that. I didn't agree to you tossing my expensive parts. You, just, failed.

2021幎3月12日
自発的なレビュヌ
Multicopter Warehouse ロゎ

Multicopter Warehouse からの回答

Calling us predators is crossing a line sir. The delay was from DJI not providing the part we need. We are also not given the parts to "repair" gimbals, DJI only allows service centers to replace them. You are complaing about the wrong company here. Yes, you had requested the broken parts and our service department failed to return that to you.

5぀星のうち1の評䟡

Lost Confidence in MultiCopter Warehouse

I would never purchase from them again, regardless of my account status. Be mindful of their return policy. You say it's defective, They say it works fine having it at their little shop. Guess who wins that argument. Let me save you the time and stupidity, call your credit card company immediately and request a charge back.

Seeking a quality DJI authorized reseller? Please consider B&H Camera or Atlanta Hobby...Even Carolina Drones is better than MultiCopter Warehouse.

2019幎12月5日
自発的なレビュヌ
Multicopter Warehouse ロゎ

Multicopter Warehouse からの回答

Your system was tested and found to not be defective. A refund was issued which takes 3-5 business days. Nothing is being dragged out. You called in screaming and cursing at our employees and calling the general manager "a little girl". You didn't have to fight for anything, we followed every procedure to the letter. The return policy you mention is not "ours" it is the manufacturers and having been a customer for 5 years, you were fully aware of their policies. I responded to your messages at all hours of the night (past 1:30am) and even though we could find nothing wrong with your product, we still issued you a prompt refund. Who won? You did. You asked for a refund and got one even though we had no obligation to do so. We did exactly as you requested and you harrassed our employees, called them derogatory names, threatened actions against us, all while we were spending hours to appease you. You have been nothing but irrational and unreasonable despite all of our efforts. You are correct, you will never purchase from us again (even though you attempted to last night again) because we will not do business with you again.

5぀星のうち3の評䟡

Not a bad product but it’s a little


Not a bad product but it’s a little loose in the socket so vibrates around, the charge cable falls out and it does cause some difficulty using the installed cup holder unless you have a small can or bottle.

2019幎1月20日
自発的なレビュヌ
Multicopter Warehouse ロゎ

Multicopter Warehouse からの回答

Hi Russ.

Thanks for your feedback. Did you push the mount all the way down in the vehicle socket? Otherwise it’ll shake excessively. It shouldn’t if it’s seated properly. If you’ve used any other aftermarket accessory in the slot, perhaps the mounting point has been stretched or cut which is very common. To eliminate this, try another slot and see if it moves as much. In regards to the cable coming out, that’s definitely a first. That definitely should not happen. Please email our support department with a video showing this and we’ll be happy to see what we can do.

5぀星のうち5の評䟡

I received my strobes very quickly!

I received my strobes very quickly, my order got mixed up. The company very promptly shipped me what I wanted with no questions asked. They even offered to pay for the return shipping. They we a pleasure to do business with. Would definitely order froi'm them in the future!

2018幎12月21日
自発的なレビュヌ
5぀星のうち1の評䟡

The part we bought broke on first use

The part we bought broke on first use
We felt we got robbed
Will not recommend your shop

2018幎12月19日
自発的なレビュヌ
Multicopter Warehouse ロゎ

Multicopter Warehouse からの回答

Instead of leaving us a bad review, it would have been nice of you to contact us first and let us rectify any issue you may have had. Parts sometimes break, that happens with any company, but you should let the company try to solve it for you instead of just leaving an anonymous review that we can't do anything about. We would like to help you out if you would contact me at kerry@mcwh.biz. We appreciate your business and would not want you to feel that you did not get what you expected.

5぀星のうち1の評䟡

order 1 battery mavic 2 pro enterprise 


order 1 battery mavic 2 pro enterprise $169.00 ,i did not get my discount code to buy a 2nd one. phone person i would get. never showed up. ps paid for freight of this as well. found the battery from B&H photo for the the same price but it was free shipping. wow

2018幎12月17日
自発的なレビュヌ
Multicopter Warehouse ロゎ

Multicopter Warehouse からの回答

When were told you would get a discount code for a second battery? Our policy is free shipping on orders of $199 or more so one battery would not qualify for free shipping and this is stated on the very top of the website. I would appreciate you emailing me at kerry@mcwh.biz to figure out where the miscommunication was.

5぀星のうち5の評䟡

Thanks to Multicopter Warehouse

Thanks to Multicopter Warehouse for a good experience. Received the product very quickly. Although I understand that your hands are tied by DJI, isn't it kind of outlandish how much one has to pay for inexpensive injection molded plastic pieces??? But, of course, we are glad we have the product; thank you, great job!

2018幎12月16日
自発的なレビュヌ
5぀星のうち4の評䟡

Good doing business

Very decent doing business with. The reason for the 4 stars was that after I made my purchase I ran across the same product somewhere with a cheaper price but over all it was all good.

2018幎12月6日
自発的なレビュヌ

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