MyBritishPassport レビュー 

I wanted to pass on my heartful thanks to My British Passport for expediting my passport so quickly and efficiently,
Brittany was absolutely fantastic with her Customer Service and Brittany's Communication was on point,

Myself having come from a Customer Service background of 45 years in the Motor Sales and Aftersales service believe in,
giving credit where it is due and give positive feed back when recognising excellent customer service,

Chelsea made it easy to understand the process. She treated me as a customer, not a number. I understood exactly where I was in the process.
DHL provider was haphazard this end - but after chasing they did pick up on the day scheduled (it was an error in their system

Shaun's instructions were very clear, and gave us confidence that our 2 passport applications were being handled as quickly as possible.

UK passports service centre.
Jan was my case worker and she made the process very simple. She answered questions is a timely manner and gave good advice.
Terrific service.

Chelsea the lady who helped me through the process at each step was so helpful, great care and wonderful customer service with updates on each step.
Take your time and work through each section slowly to get it right fist time. Would recommend using this service.

They were quick to repond to first enquiry. Dealing with one person through the whole procedure and was kept upto date with process.

From my first enquiry regarding the renewal of my passport through to receipt of my new passport service provision was exceptional.
Use of a single contact was /is a significant step to ensuring that one received clear instructions regarding each step of the process and provision of a service that was seamless from start to finish.
Thank you Hanal for your assistance.

From the moment we applied to renew my passport, to receiving a replacement, I was met with courteous, professional and friendly service.
All from the comfort of my home.

The instructions for the passport photo itself were clear & concise using just my phone, which was a bonus.

We received valuable updates on when to expect the courier, which was useful and meant no unnecessary waiting around.
The courier who collected and delivered all documentation, was also prompt and polite!

The passport consultant Christa, assigned to my case, provided an excellent service, I never expected to receive my new passport so quickly!

Many Thanks

I live in an Asian country and my UK passport expired. But I didn't know how and whom to contact to renew it. Then I searched on Internet and I found UK Passports Abroad service. This service was very helpful and guide me step by step. Their service was quick and efficient. I'm amazed how much support given to me.I recommend anyone to use this excellent service. My sincere Thanks to UK Abroad passports Service.

A very impressive and fast moving service was provided
by MyBritishPassport to this doddering old chap and
Jan could not have been more helpful, guiding me every
step of the way. Thank you , I shall always feel grateful .
Robert Welford, Palm Harbor, Florida, USA

From my first contact with Chelsea at My British Passport, she kept me updated with every step and assured me of the wait times. Any questions I had were answered quickly in bearing with the time difference.

My renewed passport arrived 4 weeks after receipt of my expiring one which was expected. Now I am waiting on return of my old one.

One payment to deal with the issue of and the courier fees incurred made it easy as Chelsea took care of it all.

Once again thank you so much Chelsea for all your help.

Allan James, New Zealand

Haley, my consultant with MyBritishPassport was most courteous and helpful from day one. She was fast to respond and quick to give directions and advice. I would definitely utilize her services again!

My agent Lindi was very helpful.
She kept me fully updated on what was happening.

I had to renew my British Passport from South Africa and was nervous to do this myself.Signed up with My British Passport and this was the best decision I could have made .
Shaun Weldon was Professional and efficient all through the process from start to finish no sleepless nights for me
I Highly Recommend this company .
Sandra Farmer .

I was very impressed with the service provided by my assigned consultant... Miguel. His instructions were very clear and easy to follow, and he followed up on every aspect of the process to ensure everything went smoothly.
From start to finish he was very efficient, making the whole process quick and easy.
The fact that I had one person assigned to my case helped tremendously, making me feel comfortable , without worrying about where my documents would end up.
Thanks for your speed and efficiency Miguel. I am recommending this sight to my friend who needs to renew her expired passport.
Many thanks
Frances

Excellent support for the renewal of my passport; quick and precise answers to my questions

I was particularly surprised by the simplicity of the process once engaged and the consistant follow-up support which resulted in a very satisfactory turn-around time.

Reliable and efficient service from start to finish.

I spent over 4 hours trying to maneuver the GOV.UK website to renew my passport. Everytime I left the computer for a few moments it would kick me out and lose all info. To say I was frustrated would be an understatement!
I decided it had to be easier to go with a private company and I'm so glad I did! Jan, the young lady assigned to my application , was wonderful! She walked me through every step of the way, answered any questions very promptly, and just helped me relax and understand the process. She is a real asset. Even though it's a bit more pricey than doing the GOV.UK, I have to point out it covered shipping both to and from UK and I literally had my own personal consultant. Worth every extra penny.

Thank you.

Our passport consultant Christa was very easy to communicate with and gave clear instructions and information. However, unfortunately we found DHL Couriers, who deliver the passports, to be extremely unreliable. Also, we found UK Passports/My British Passport was almost twice the price compared to ordering through the GOV.UK website.