mycar Tyre & Auto - Burleigh Heads レビュー 

232
TrustScore 5段階評価の4.5

4.5

Corner of Kortum Drive and Ramly Drive, 4220 Burleigh Heads, QLD, AU


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

As a regular customer I came in with a tyre pressure problem. The staff member I saw was very helpful and looked at the issue straight away for me. He identified the problem and was able to fix it w... もっと見る

5つ星のうち4の評価

I have been having my car serviced at mycar Burleigh Heads QLD for over 10 years. The staff there have always looked after my car excellently and provided professional, reliable and timely advice on w... もっと見る

5つ星のうち5の評価

Wow these guys went above and beyond. They were the only mechanics on the gold coast whom were open to "have a look" on a Friday afternoon after my car broke down. Towed it to theirs and was back up a... もっと見る

5つ星のうち5の評価

Very helpful and transparent customer service. Explained everything really well and advised what needed to be done . No scare tactics that is often used when females customers know nothing about cars.... もっと見る


企業情報

  1. タイヤ専門店
  2. 自動車電装業
  3. カー バッテリー販売店
  4. 自動車修理・整備店
  5. 整備士
  6. オイル交換サービス

mycar Tyre & Auto - Burleigh Heads について

当該企業による記述

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


連絡先

  • Corner of Kortum Drive and Ramly Drive, 4220, Burleigh Heads, QLD, オーストラリア

  • (07) 3215 8308

4.5

優良

TrustScore 5段階評価の4.5

232件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.5

すべてのレビュー

(232)

過去12か月のレビュー数: 29,242

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Booked my car in as there was a petrol…

Booked my car in as there was a petrol smell in the interior. MyCar found the problem while I waited and Hayden referred me to an exhaust specialist. Great attitude, great service and it's no wonder I keep taking (and my friends do also) my car there for service and tyres. Thank you MyCar!

2024年8月21日
自発的なレビュー
5つ星のうち5の評価

Great service!

The guys at MyCar were fantastic. They worked really well with me to get my car ready for when I needed it. Their service was great!

2024年8月9日
5つ星のうち5の評価

help when needed

went there as they were closing for the day with broken rear view mirror that needed reassembling could not have been more helpful and courteous in fixing it for me..top marks for this service

2024年8月3日
自発的なレビュー
5つ星のうち4の評価

Good experience but need better reminder system

Good experience - I would have liked MyCar to put the time of the appointment when they sent a reminder on the day as I could not remember er and had to ring. It can take quite a while to get through so I would suggest that the appointment time goes on the reminder. Thanks

2024年7月25日
5つ星のうち5の評価

Great experience!

Experienced car trouble driving from Brisbane to Robina, after speaking with Robina mycar I was referred onto Burleigh.
Although they were extremely busy, Damien was super accommodating and was able fit me in. Very appreciative of the service I received! So helpful and kind, can’t thank Damien enough!

2024年7月20日
5つ星のうち2の評価

Had the back brakes done

Had the back brakes done, told the person on the phone about the car shaking when under braking and was told this would fix the problem, worse now then before??. Also when picking the car up the communication from the manager was very poor. Been taking our family cars here for many years now and now very disappointed.

2024年7月25日
5つ星のうち1の評価

We had booked the car in for service…

We had booked the car in for service and to check and replace other items. The car was booked in one week in advywith no time limit for the service and other repairs to take place. They completed the service and nothing else on the list including replacing a tail light that was out. Other items they said there was no time to fix included worn drive belts, tapper cover gasket, new seal for distributor. The reason for not completing any extras at all was an electric car was taking longer for a service than they thought, even though we did not need the car back for days. I said we can leave the car with you to which he said they were fully booked for the next week. We were looking for a good mechanic to use and you guys are definitely not it at all. We got no phone call to even advise they were running low on time.

We will definitely not recommend anyone else use you guys either

2024年7月17日
mycar Tyre & Auto - Burleigh Heads ロゴ

mycar Tyre & Auto - Burleigh Heads からの回答

Hi Steve​,

Thank you for taking the time to post your review.  

We are truly sorry to hear about your recent experience with mycar.

Please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au), they will be more then happy to discuss your concerns. 

Kind regards

mycar Team

5つ星のうち5の評価

Thank you to the Burleigh Team!

Thank you to Damian Laws, Hayden and Jackson (the mechanic) for the diligence, efficiency customer service, transparency and honesty during the whole process.
I am thoroughly satisfied with the work ethic and communication that transpired whilst having my 4 tyres replaced and will definitely be referring new clients.

2024年7月13日
5つ星のうち5の評価

Amazing!

Very quick, thoughtful and polite. Reversed the car in out of the rain so my daughter and I didn’t get wet!

2024年7月8日

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