Grant went out of his way to fit in our urgent repairs to our Subaru; & being interstate visitors Grant made sure to prioritise our job. This couldn’t have happened without the Mechanic, Josh working... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I just want to give a shout-out to Grant and the team at mycar Tyre & Auto Rouse Hill. Recently, my rear right brake light bulb burnt out, so I popped in without an appointment hoping to just buy a... もっと見る
I've been taking my old Nissan Tiida to Grant and the team for a few years now, and haven't been disappointed. I've now started taking my wife's mini to them as well, given Mini Australia has been ch... もっと見る
I had an excellent experience with My Car Rouse Hill! From start to finish, everything was fantastic. I was lucky enough to be their first customer, and the friendly staff went above and beyond to... もっと見る
企業情報
mycar Tyre & Auto - Rouse Hill について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Resolution Place 4, 2155, Rouse Hill, New South Wales, オーストラリア
- (02) 8048 3868
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very knowledgeable and friendly staff
Very knowledgeable and friendly staff. Explained in detail, the additional service is recommended on the car without any sales push. The car was ready on time and drove well after the service.
Grant & Josh went out of there way!!
Grant went out of his way to fit in our urgent repairs to our Subaru; & being interstate visitors Grant made sure to prioritise our job. This couldn’t have happened without the Mechanic, Josh working through his lunch break to ensure the job got finished on Friday .. another reason I’ll keep using MyCar. Many thanks boys!!
Fantastic car service
Fantastic car service - always ready to answer questions & solve even the minor issues. Grant is a legend.
Going out of their way.....
Recently I had an issue with an engine warning light appearing on my 2024 Tucson. The local dealership where I purchased the vehical were unable to assist on the day I called and said I would need to make a service booking. I called Mycar at Rouse hill and explained the situation and were willing to have a look at it when I was able to get there as was at the time the other side of Sydney. Suffice to say I am extremely grateful to the team as they were able to do a quick diagnostic and inform me of the issue. It was suggested I return to the dealership to have it looked at as it may very well be a warranty job.
In addition, I had it booked in to have my front brakes replaced before the above issue had occurred. Again I was extremely grateful they were able to push back the work keeping the parts they had ordered until I had the car back from the dealership. Subsequently my brakes were able to be repaired that day after I collected my care from the dealership.
I am impressed with their willingness to assist and seemingly to go out of their way to find a solution to your issue.
Team were very helpful to resolve a…
Team were very helpful to resolve a punctured tyre given how busy they were.
Winners!
After being highly disappointed by the Nth Kellyville centre, I hoped to have the experience change at Rouse Hill - what an enormous difference! Welcoming Customer Service at the front desk, a manager who knew exactly what to do - and knew exactly what the other mob had done wrong. Corrected a problem that I had endured for 2 years as the other mob could never find the source of the noise. Gave me price warning up front and got the job completed within the timeframe guidance - they just won a new ongoing customer.
The car was checked thoroughly
The car was checked thoroughly. Called n explained the issues and the cost. Very well managed by the team. Happy customer
Booking was easy
Booking was easy, staff were friendly and the report on the work done was clear and comprehensive. Thank you
Tyre Service
Highly satisfied by the services from Rouse Hill workshop. I do recommend others to get the expert opinion from the experts in this workshop.
Long time myCar, First time myCar Rouse Hill
I have been using myCar for many years. First time using the recently opened Rouse Hill store. First impression ... 5 stars!
Grant L (Store Manager) and Team did a great job in fixing my car's issues. Great communication. I did not feel rushed. All my questions were answered plus with genuine advice.
So, to Team myCar Rouse Hill ... keep up the great work !!!
回答に AI 支援を利用する場合があります詳細を表示
Excessive Advise of Works
I took my car to My Car for a service, and they quoted me $5.5K for repairs, claiming an alarming amount of work was required to fix my car. However, after getting a second opinion from an independent mechanic, I was told only about $1.1K worth of work was actually needed. It seems like My Car was recommending unnecessary repairs to inflate the bill. I’ve been keeping up with regular servicing, so this was a real shock. I’m very disappointed and no longer trust their recommendations. Definitely get a second opinion before agreeing to any work here.

mycar Tyre & Auto - Rouse Hill からの回答
Great Customer Service
Grant and the team are great.
Excellent customer service and communication. Clearly explain work required.
An emergency flat tyre
An emergency flat tyre. My Car Tyre & Auto Rouse Hill were opened till 5.30 on a Friday when most tyre retailers would not be opened. So I could drop off the damaged tyre the day it was damaged. Got all 4 tyres replaced by the following Tuesday for a great price and the work done in a timely manner. Drove my car today and it ran beautifully, so very happy
I feel happy your guys fixed my car
I feel happy your guys fixed my car, including those Tyres adjustments. I will come again when we have service due time.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







