Communication was good Informed I needed new battery , I declined as seemed over priced, went to another supplier but turned out to be about same price. Tick for being competitive Sent invoice fo... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Our experience was phenomenal, efficient, honest and friendly. We needed to replace one Tyre, but we were not sure if we needed more. They could easily have oversold to us, but were very honest and... もっと見る
Have my wheel repair last week due to a punctured, and after using for a week, the condition is good. Also, I have 2 phone services (I presume they are from head office, Clayton) first asking the pric... もっと見る
It was a really good experience, all the staff were fantastic, respectful, & very clear about what needed to be fixed. The workshop was clean & well set out, the fact that cars were stored undercover... もっと見る
企業情報
mycar Tyre & Auto - South Melbourne について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
248 Sturt Street, Corner of, 3006, South Melbourne, VIC, オーストラリア
- (03) 8585 7166
4.2
ほぼ満足
307件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Would have given 5 start except...
Would have given 5 stars except...
Told them I wanted BYD firmware upgraded on online booking form.
Reminded them when car was brought in.
Was told it was done on car service completion.
Get home and its not been upgraded.
2025年4月30日
I had a puncture repair completed.
I had a puncture repair completed.
Was quoted over the phone that it would be able to be done at a an 11am booking time and would take approximately 1 hour (ready by midday)
Arrived onsite approx 10:50 to be advised that multiple vehicles were in front and that it wouldn’t be completed and ready for collection until 1:45pm.
Person onsite was apologetic but indicated time communicated were poor.
The puncture repair failed and the tyre went flat that afternoon causing me to need to change the tyre.
2025年4月20日
Another good experience with mycar
- Good customer service with the initial phone enquiry
- Prompt booking
- Managed expectations around the time taken to complete the work
- Provided updates by text
- Courteous staff
2025年4月23日
Recommend
Honest with the service. Great price I feel I wasn’t taken advantage of as a female
All done in 1/2 a day
2025年4月16日
Nathan just did my tyres at my home in…
Nathan just did my tyres at my home in Minchinbury NSW he was amazing
2025年4月23日
自発的なレビュー
Excellent service and product
Dropped the car off at the appointed time. It was ready to pick up exactly when promised. The tyres themselves (Kuhmo) have significantly reduced road noise and are performing as hoped. Great price as well as the tyres were part of a 20% off promotion.
2025年4月17日
Seamless start to finish
Ease of appointment, simple communication and straightforward process from start to finish. Saved me likely thousands than going to the manufacturer service centre.
2025年4月15日
Great professionalism
Great professionalism ; fast and efficient service for what I needed.
Premises were clean and neat!
2025年4月7日
The whole experience was great!
2025年4月3日
I would like to acknowledge you and…
I would like to acknowledge you and your business for your outstanding dedication to customer service....It is nice to know that mycar Tyre & Auto South Melbourne, with its professionalism and dedication to their customers.
2025年4月2日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Fitted an incorrect part to the wiper…
Fitted an incorrect part to the wiper system and probably wasn’t required.
Will need to go back and I am concerned I will need to pay further costs to obtain the correct parts that should have been fitted.
2025年3月19日
mycar Tyre & Auto - South Melbourne からの回答
Hi PD,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Having traveled 3 1/2 for service due…
Having traveled 3 1/2 for service due to nearer centres not ‘tooled up’ yet was pleased was in and out in just over 2 hours
2025年3月20日
Been going to my car South Melbourne…
Been going to my car South Melbourne for several years. Always on time with great service and very competive prices.Never any issue with recommended tyres , any issue with vehicle always pointed out.
2025年3月7日
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