myRobotcenter ロゎ
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myRobotcenter レビュヌ 

295
•
TrustScore 5段階評䟡の3

2.9

電化補品店
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5぀星のうち1の評䟡

MyRobotcenter is failliet sinds 2022. Let op: dit was een bedrijf uit Oostenrijk, niet te verwarren bedrijven uit NL met soortgelijke namen.

5぀星のうち5の評䟡

If you are looking for a household robot this is the online shop to visit. They have a great range of products like robot hoovers, mops or window cleaning robots as well as lawn and pool robots. You c... もっず芋る

5぀星のうち5の評䟡

- Saugt kraftvoll Staub an, einer der stÀrksten in der Linie dieses Herstellers, nicht einmal in seiner Preisklasse. +++++ - Großer StaubbehÀlter. Auch einer der größten in der Linie. Aber selbst mi... もっず芋る

5぀星のうち3の評䟡

roboterversandhaus . at is the new venture (same trade) established by one Christian Sommer the erstwhile CEO of My Robot Center. I wonder if his new venture will honour warranties?! Fat chance!!

䌁業情報

  1. 電化補品店

さたざたな倖郚゜ヌスから提䟛された情報

Online robot shop for vacuum robots, lawn robots, pool robots, robot assembly kits, mopping robots, mopping robots, toy robots, air humidifiers.

連絡先

2.9

たあたあ

TrustScore 5段階評䟡の3

295件のレビュヌ

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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

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2.9

すべおのレビュヌ

(295)

過去12か月のレビュヌ数: 0件

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5぀星のうち5の評䟡

Wir werden nie wieder wo anders einen


Wir werden nie wieder wo anders einen Saugroboter kaufen. Das letzte GerÀt was wir hatte von einem namenhaften Hersteller war absolzter Schrott und hat sehr schlecht funktioniert und wir haben noch nicht mal unser Geld zurÌck gekriegt. Hier haben wir ein tollen Roboter fÌr nur die HÀlfte des Preises bekommen und haben absolut keine Schwierigkeiten mit dem GerÀt.

2022幎3月8日
自発的なレビュヌ
5぀星のうち1の評䟡

Huge "shipping delays", terrible communication

I have been waiting over 2 months for my Roborock S7 order I pre ordered. Customer service always gives me an expected shipping date a few days in the future and no further help. I will now be trying to get my money back. AVOID PURCHASING FROM THIS SITE

2021幎11月15日
自発的なレビュヌ
myRobotcenter ロゎ

myRobotcenter からの回答

Dear User ""V S""
Thank you for your rating and the comment. We are very sorry for the delay on the part of the supplier and that you have therefore cancelled the pre-order, placed on Sep 22, 2021. We do understand your unsatisfied situation.

Our customer service team informed you by email (Ticket ID: 931146) about the unexpected delivery situation from our supplier. Due to this information about the delayed delivery date, you cancelled the order and we have confirmed this. The refund was arranged immediately (Nov 16, 2021)

We apologise for the inconvenience and would be very happy to have you back as a customer. Best regards, myRobotcenter

5぀星のうち5の評䟡

Very honourable company

I have found this company to be very honourable. Long story
. but basically I ordered a robot lawnmower which arrived on time but didn’t work 
 dead on arrival. They agreed to refund my return postage costs and though it took some time (as the machine then went out of stock) they did sent me out a new machine. MOST IMPORTANTLY they kept in contact all the time via e mail with updates
..even offered me a full refund due to the delay. Things go wrong sometimes and all you can hope for in such instances is decent customer service. Top marks.

2021幎11月11日
自発的なレビュヌ
5぀星のうち1の評䟡

Scam, avoid!

I’ve placed an order on 3rd of August and item has been advertised as in stock with 6 days delivery. All updates from a company are just excuses about supply issues but they have not updated a website and all this time (for 3 last month) advertise it as in stock to get more people scammed!

2021幎10月30日
自発的なレビュヌ
myRobotcenter ロゎ

myRobotcenter からの回答

Dear User "Maksym",

Thank you for your review and your comment. We are very sorry for the delay on the part of the supplier and that you have therefore cancelled the order.

Our customer service team informed you by email (Ticket ID: 924294) about the unexpected delivery situation from our supplier Gardena. Due to this information about the delayed delivery date, you cancelled the order, and we have confirmed this. The refund was arranged on November 2nd, 2021

We apologise for the inconvenience and would be very happy to have you back as a customer. Best regards, myRobotcenter

5぀星のうち1の評䟡

The company is dishonest and knowingly


The company is dishonest and knowingly

The company is dishonest and knowingly misleads customers.

I ordered a product that was in stock and even available for express delivery (which I luckily did not pay for). A few days after ordering I contacted them asking where the product is. And they said that they will expect to get it in ONE MONTH! Nowhere was there a mention about any delays and I only got this information when I myself asked. Still to this day the company keeps selling the product and claiming that it's in stock.

I also have a strong suspicion that most of the 5 star reviews are fake. Just look at them. No real information, just hyping how good the company is.

2021幎10月20日
自発的なレビュヌ
myRobotcenter ロゎ

myRobotcenter からの回答

Dear user "Mikael",
Thank you for your rating and the comment. We are very sorry for the delay on the part of the supplier and that you have therefore cancelled the order.

Your order was placed on 16 Oct 2021
Customer service answered your email with delivery delay and updated delivery date from supplier on 20 Oct 2021
You cancelled your order on 21 Oct 2021, we approved it and our accounting team organised the refund

We apologise for the inconvenience and would be very happy to have you back as a customer in our shop. If you might have any questions, please do not hesitate and get in touch with our customer service. They will be happy to support you with all your belongings.
Best regards, myRobotcenter

5぀星のうち1の評䟡

Internationaal incapabel.

Een ramp als je een beroep moet doen op de garantie van je toestel. Eerst moet je op eigen kosten de robot versturen naar Oostenrijk en dan hoor je maanden niets meer. Tenzij je steeds zelf vragen stelt. Uiteindelijk na meer dan 6 maanden mijn geld teruggekregen toen mijn robot elders werd ingezet. Dit kan echt niet voor een 'europees' bedrijf! Houdt het liever lokaal!

2021幎10月11日
自発的なレビュヌ
myRobotcenter ロゎ

myRobotcenter からの回答

Dear user "Rudi",
thanks for your review and your written comment in Dutch. Please understand that we respond in English. This is the language we use according to the terms and conditions.

Your Husqvarna had a problem with the circuit board (left drive defective). We offered you a replacement in June. Unfortunately, since then no new Husqvarna models have been delivered due to a Husqvarna production problem), so we were unfortunately not able to provide you with the replacement unit. Consequently, you cancelled your order, and we have refunded the purchase amount on August 16, 2021.

We apologise for the inconvenience and would be very happy to have you back as a customer. Best regards, myRobotcenter

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