Nakedwines レビュー 2,820

Superb selection of great tasting wines and very affordable. Subscription services are a great way of getting a great selection and being able to swap out bottles for something different is good. Would (and regularly do) recommend to anyone who loves wine like i do

easy to use website. Good selection of wines

Superb range of wines. Easy website. Being an Angel and paying monthly is a lovely surprise at check out!
Love the expensive free bonus wines too.
Also means not having to cart them
to your car at the supermarket!
Love testing new wines as I tend to stick to my favourites in the supermarket

They sent out a batch of wine after I cancelled my subscription over 3 years ago. Charged my card on file, sent it to an address I have not lived at for over 2 years. I called and talked to 2 separate reps and both said they cancelled and would refund. Neither did. Now I'm forced to dispute it with my bank. As a business owner myself, I consider this to be terrible customer service.

This is basically a scam. The small print signs you in to a subscription taking £25 a month. To cancel this the options are virtually impossible to find. No customer service, a chat bot, and a million things to click through to try to cancel correctly. Definitely don't use unless you want to pay a fortune monthly, and struggle to get out a pile of marketing and fees.

I wouldn't recommend Naked Wines. I purchased a black friday deal of 12 reds, to me 50% were poor quality, either bland or cheap tasting (you know when they're almost tart, too tanniny, simply lacking positive tasting notes,almost too young at a guess).
Whilst the box was very well priced, in the T&C's they auto enrolled me to their 'Angel' scheme, taking £25 a month ehich is none refundable. So whilst its my fault for not reading thoroughly, clearly an underhanded style approach. I stopped it after £50 had been taken but to purchase anything now will set me back say £80 for 6 bottles, and thats their cheaper ones at around £12 per bottle, reckon I could get far superior and cheaper in the supermarkets. So that black Friday deal was no deal, it was a guise.

so i stopped drinking wine for a couple of years and put my subscription on hold

when i decided to colllect my $400 i called
guy was nice enouh however I told him no cabs no sweet

wht did he send $400 worth oh cabs and swet ( disgusting) wime

this is a BYUER BEWARE company

If there was a minus stars you would definitely. Be very careful when dealing with this company -unless of course you have money to throw away.
The customer service is appalling. They talk the talk …but don’t hold your breath waiting for something to happen. They are shocking.
I honestly do not know how they are still trading.

Great wines and great value. Nice company to be associated with. Very helpful and responsive customer service.

Great Customer Service
Great Value for money
Great wines

Total scam. They sign you up for an Angel subscription without your knowledge. They've changed me almost £100 for something I didn't sign up for, even after I canceled. Avoid at all costs.

Have been a subscriber for about 3 or 4 years. We've enjoyed most of the wines we have rdered. The problem is thedelivery. We've had at least 3deliveries that were missed and I don't mean a little late. One was "out for delivery" on a Friday. It didn't come. The case of wine sat in a FedEx delivery van for 3 days in JULY. Needless to say, we didn't want wine that had been sitting in a van at about 90+ degrees for 3 days. To their credit, they cancelled the delivery and ordered another case for us. The others missed FedEx deliveries claied we weren't home to sign for them. Well, we were home all day and surprise, surprise there was no appearance by a delivery person on our outdoor security cameras. Don't blame Naked Wines but I've about had it with missed deliveries.

Dreadful service across the board. I apparently "won" a mixed case of 6 bottles but somehow it still cost £39.99 and tied me into a subscription I didn't want. I purchased a £50 gift card from Clearpay to pay for my "prize" and applied it to my Naked account. Clearpay now claim MY £10.01 was a "goodwill credit" by them and are refusing to refund it. £10.01 isn't much, but sending patronizing emails about keeping it and setting "my" angel wings aside in case I want to fly again is just skin crawling. If they did that with 10 people, they would profit over £100. Just, avoid.

Very disappointed in the general quality of the wine sent. The magnum contained disgusting Argentinian Malbec - probably their revenge for the Falklands! I won’t be continuing with this outfit.

We ordered 2 large cases as we saved up the money for Christmas on 12th December…no delivery…had an email Christmas Eve saying they had a problem with delivery…had to go and spend money getting wine….which was not accounted for…am going to try and get our money refunded into our bank account…wish me luck😬

Dreadful tricked me into having an angel account when I simply wanted to make a one Off purchase as a thank you for someone. Considerable time and effort to unsubscribe hopefully my money will be refunded soon would not recommend.

Desperate and sad. They signed my up to some Angel group, something i never authorised and took £25 out of my account on Boxing Day. Such a pathetic and desperate business.

Definitely would give a 0 if I could.
What a vile company. Paid into naked wine all year and I have no Christmas delivery. I had been promised all week that it would turn up before Christmas Eve as I’d ordered it in plenty of time. Obviously it didn’t. So I have no wine and champagne for Christmas. I have found out this evening that the company has major financial issues and my alcohol was probably not even on its way. So the way it looks at the minute, they have stolen my money and I have literally no chance of getting it back. Thankfully I have cancelled my subscription so they can’t take any more money and I’ll wait to see if I get a refund. This company never reply to emails and don’t answer phone calls very often. If they do answer the phone they just give you a load of rubbish about your order just to get you off the phone. They are a vile untrustworthy company and I would totally avoid. All being well they won’t be around much longer

All good wines. Never had a bad one