Sean, thank you for an excellent professional and prompt service fitting our windscreen . This Service comes highly recommended ! Thanks for a great job done ! Keep up with your excellent service... もっと見る
企業が回答しました
所在地
所在地を変更Unit 1 & 2 Larch Court Wester Gourdie Industrial Estate, DD2 4SS Dundee, Scotland, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My windscreen was cracked due to a stone from a lorry, so my insurance company made an appointment with National Windscreens in Dundee. Friendly, efficient service, and the ‘up to 4 hours process’ due... もっと見る
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Windscreen fitted squint, top seal not installed, paint chipped. Lexus advised that it will leak so car off the road now. Branch closed for three days so cannot be rectified. Update, so 10 weeks... もっと見る
企業が回答しました
What impressed me most about the service i received was the care, attention and time spent to ensure the job was done right. There was a pride in the process and end result which is sadly lacking in... もっと見る
企業が回答しました
企業情報
National Windscreens - Dundee について
当該企業による記述
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
連絡先
Unit 1 & 2 Larch Court Wester Gourdie Industrial Estate, DD2 4SS, Dundee, Scotland, 英国
- 01382-604-187
4.7
優良
437件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
National Windscreens - Dundee からの回答
We appreciate you letting us know that the technician was great and the service easy to use! We are so happy you were pleased with us.
National Windscreens - Dundee からの回答
We appreciate you sharing that our staff was friendly and helpful and provided great service! We are so happy you were pleased with us.
Sean that changed the windscreen was fab
2026年3月11日
National Windscreens - Dundee からの回答
We're glad you had a positive experience with the windscreen replacement. Thank you for your wonderful feedback; we appreciate it a lot.
Great communication from the fitters…
Great communication from the fitters and took less time than they thought! Good on site facilities(Dundee)
2026年3月9日
National Windscreens - Dundee からの回答
We're happy to hear that you had great communication with the installation team and that the job was completed faster than expected. We appreciate your positive feedback!
National Windscreens - Dundee からの回答
We appreciate your positive feedback! We are so happy to learn that you found our service straightforward, honest, and friendly.
Friendly efficient service
2026年3月7日
National Windscreens - Dundee からの回答
Thank you for your positive feedback!
National Windscreens - Dundee からの回答
We appreciate you taking the time to share your feedback! We are so glad to hear you received efficient and great service in such a timely manner.
National Windscreens - Dundee からの回答
We're glad the process was easy for you! Thank you for your positive feedback; we appreciate it very much.
Efficient & friendly
2026年2月26日
National Windscreens - Dundee からの回答
Thank you for your positive feedback!
National Windscreens - Dundee からの回答
We appreciate you sharing your feedback with us. We're so glad to hear you received excellent service and satisfactory work from our courteous technician.
National Windscreens - Dundee からの回答
We appreciate you sharing that our staff was friendly and our service was fast! We are so happy you were pleased with us.
National Windscreens - Dundee からの回答
We appreciate you sharing your experience! We're so happy to hear our service was quick and professional with plenty of contact.
Prompt & efficient service.
2026年1月29日
National Windscreens - Dundee からの回答
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Friendly efficient service, coffee and biscuits.
Friendly and efficient service, and coffee.
2026年2月6日
National Windscreens - Dundee からの回答
We appreciate your positive feedback! We're so happy you found our service friendly and efficient and enjoyed our coffee.
The staff were helpful and courteous
The staff were helpful and courteous. We had a small blimp with the windscreen wipers but it was sorted out by the staff in no time.
2026年2月5日
National Windscreens - Dundee からの回答
We're glad to hear that our staff were helpful and courteous! We appreciate your positive feedback and are happy the issue with the windscreen wipers was resolved quickly.
Very efficient
Very efficient, professional and courteous. Work completed well within timescale.
2026年1月31日
National Windscreens - Dundee からの回答
We appreciate your positive feedback! We're happy to hear that you experienced efficient, professional, and courteous service, with the work completed promptly.
would definitely recommend my car was…
would definitely recommend my car was took in at 8am and ready too collect a couple hours later
2026年1月9日
National Windscreens - Dundee からの回答
We're happy to hear that your service was completed so quickly and efficiently! Thank you for recommending us; we appreciate your positive feedback.
National Windscreens - Dundee からの回答
We appreciate you sharing! We're so glad to hear you received on schedule and professional service. All round excellence is what we aim for.
Exceptional
Exceptionally friendly, fast and perfect, not much else to say other than in 40 plus years of driving I've never needed this service. I now know I can advise people where to go if they ever need this service.
2026年1月2日
National Windscreens - Dundee からの回答
We're happy to hear that you found our service exceptionally friendly, fast, and perfect. It means a lot to us that you would recommend our services. Thank you for your positive feedback!
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