Sean, thank you for an excellent professional and prompt service fitting our windscreen . This Service comes highly recommended ! Thanks for a great job done ! Keep up with your excellent service... もっと見る
企業が回答しました
所在地
所在地を変更Unit 1 & 2 Larch Court Wester Gourdie Industrial Estate, DD2 4SS Dundee, Scotland, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My windscreen was cracked due to a stone from a lorry, so my insurance company made an appointment with National Windscreens in Dundee. Friendly, efficient service, and the ‘up to 4 hours process’ due... もっと見る
企業が回答しました
Windscreen fitted squint, top seal not installed, paint chipped. Lexus advised that it will leak so car off the road now. Branch closed for three days so cannot be rectified. Update, so 10 weeks... もっと見る
企業が回答しました
What impressed me most about the service i received was the care, attention and time spent to ensure the job was done right. There was a pride in the process and end result which is sadly lacking in... もっと見る
企業が回答しました
企業情報
National Windscreens - Dundee について
当該企業による記述
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
連絡先
Unit 1 & 2 Larch Court Wester Gourdie Industrial Estate, DD2 4SS, Dundee, Scotland, 英国
- 01382-604-187
4.7
優良
437件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great bunch of guys
Got the cars booked in under the insurance and one car done 2 days later, the other screen was a few days, but that was fine for me. Came out in the rain and sorted the screens no worries. Thank you
2026年6月4日
National Windscreens - Dundee からの回答
We're so glad we could assist with your car screens, even in the rain! We appreciate you choosing us and thank you for your kind words.
National Windscreens - Dundee からの回答
We're so pleased you had a quick and friendly experience with no mess.
National Windscreens - Dundee からの回答
We're so pleased the job was perfect and our team member was friendly. We appreciate your feedback!
National Windscreens - Dundee からの回答
We are so pleased to hear this.
The company were very quick in doing…
The company were very quick in doing the job. Picked the car up and dropped it back off again once the job was done.
2026年5月23日
National Windscreens - Dundee からの回答
We're happy to hear the job was done quickly and that the pick-up and drop-off service was convenient for you. Thank you for your feedback!
National Windscreens - Dundee からの回答
We are glad you had a good experience.
Very pleased with the replacement work
Very pleased with the replacement work. The turnaround was much quicker than I expected! Very impressed! No problem with new windscreen yet. Many thanks
2026年5月7日
National Windscreens - Dundee からの回答
We appreciate your positive feedback! We're so pleased with your kind words and glad the replacement was quicker than expected.
Quick process but could have been…
Quick process but could have been quicker had the need for a second visit been negated.
Very easy to book online.
2026年5月15日
National Windscreens - Dundee からの回答
We appreciate your feedback and are glad the online booking was easy. We'll review our process to minimize extra visits.
National Windscreens - Dundee からの回答
We appreciate your kind words. We are glad you had a positive experience.
Very experienced
Very experienced, friendly and efficient staff. Was right in time and perfectly did the job. Highly recommended
2026年5月11日
National Windscreens - Dundee からの回答
We appreciate your positive feedback. We're so happy to learn that our staff was experienced, friendly, and efficient, and that the job was done perfectly.
National Windscreens - Dundee からの回答
We appreciate you sharing that our staff was friendly and our service was quick and efficient! We are so happy you were pleased.
I can’t even comment on the replacement…
I can’t even comment on the replacement because I can’t actually get them to come out and replace my windscreen. I have a large crack over drivers side of the window and feel it’s illegal to drive my car but they are expecting me to drive 30 miles to have it replaced, due to the features on my car they can’t come to my house to do it.
2026年5月8日
自発的なレビュー
National Windscreens - Dundee からの回答
We appreciate you bringing this to our attention. We regret to learn about the difficulty you're experiencing with scheduling your windscreen replacement. We'll review this to improve our service. Please contact us with your details at
customerrelations@nationalwindscreens.co.uk
National Windscreens - Dundee からの回答
We appreciate you sharing that our staff was professional and friendly and that you had excellent service!
Excellent service !!!
Kept up to speed with my appointment at all times. Polite and cheerful at the workshop and office.
2026年4月29日
National Windscreens - Dundee からの回答
We appreciate your positive feedback! We are so happy to learn that you were kept updated regarding your appointment and found our team polite and cheerful.
Excellent service delivered on time
2026年4月17日
National Windscreens - Dundee からの回答
We appreciate you sharing that our service was excellent and on time! We are so happy you were pleased with us, and we thank you.
the lads very friendly got my car done…fast
the lads very friendly got my car done vey quickly cant fault them very good staff at dundee branch
2026年4月15日
National Windscreens - Dundee からの回答
We appreciate your positive feedback! We're so happy to learn that the staff at the Dundee branch were friendly and got your car done very quickly.
Quick and professional
Needed a new screen due to having my car serviced and the dealer cracking it!
These guys did a quick and perfect job.. would use again.
2025年10月31日
National Windscreens - Dundee からの回答
We're happy to hear that we could provide a quick and perfect service after the dealer damaged your screen. We appreciate your feedback and would gladly assist you again!
The technician that came out to me was…
The technician that came out to me was very polite, very professional and got straight to work. They did a very professional job, you'd think the glass had never broken.
The staff managing the appointment were also very helpful and very flexible making it much easier to arrange my appointment
2026年4月6日
National Windscreens - Dundee からの回答
We appreciate you sharing your feedback. We're happy to hear that the technician was polite and professional, and that they did such a great job. It's also great to know that our staff were helpful and flexible in arranging your appointment.
shocking service
Wouldn't recommend as they changed my appointment three times.
I was booked in for 1.30 on the day and called me at 10.30 in the morning to say he has had a nightmare of a morning and needed to go mobile and could I come now. customer service was shocking.Never even called to say my car was really.
2026年3月18日
National Windscreens - Dundee からの回答
We regret that your appointment was changed multiple times and that you experienced poor customer service. We appreciate you bringing this to our attention, and we will review our scheduling process to prevent this from happening again.
From booking to dropping & collecting…
From booking to dropping & collecting the car, everything was seamless and professional. Guys were great.
Quality of work was excellent as well.
Top job all round
2026年3月24日
National Windscreens - Dundee からの回答
We appreciate your positive feedback. We're happy to hear that your experience, from booking to collecting your car, was seamless and professional, and that you were pleased with the quality of our work.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。