Had my windscreen replaced due to drivers side crack too large to repair, was helped all the way through the process with the online booking and kept upto date with any changes. Technician was very he... もっと見る
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所在地
所在地を変更80 Stennack Road, Holmbush Industrial Estate, PL25 3JQ St Austell, Cornwall, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Camper van side window replacement that was dealt with exceptionally well. A bespoke item that was sourced and fitted at a time and date that suited me. Technician was very tidy, professional and k... もっと見る
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Excellent service from making the very first phone call (through insurance company) to the screen being repaired. Good communication with emails and texts. Technician also rang on the day and turned u... もっと見る
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So easy to use and exceptionally quick response everything sorted in less than 24 hours. Staff polite and helpful. Person who fitted new window was super professional and explained everything he di... もっと見る
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企業情報
National Windscreens - St Austell について
当該企業による記述
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
連絡先
80 Stennack Road, Holmbush Industrial Estate, PL25 3JQ, St Austell, Cornwall, 英国
- 01726-940-024
4.7
優良
254件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
They replaced my windscreen ahead of…
They replaced my windscreen ahead of the suggested time and all were very polite and helpful
2026年2月4日
National Windscreens - St Austell からの回答
We appreciate your positive feedback! We're happy to hear that your windscreen replacement was completed ahead of schedule and that you found everyone polite and helpful.
Great service
No need to leave home. Excellent job done. Quick, efficient, polite. Interesting, as I stayed to watch the process. Thank you.
2026年2月3日
National Windscreens - St Austell からの回答
We're happy to hear you found our service excellent, quick, and efficient without needing to leave home. We appreciate you taking the time to share your positive experience!
First class service
First class service, turned up bang on time , technician was friendly and exceptional at his job , was a breeze to get sorted
2026年2月3日
National Windscreens - St Austell からの回答
We appreciate you taking the time to leave us this fantastic review! We're so glad the technician was friendly, punctual, and exceptional at their job.
Very good service thanks .
2026年1月22日
National Windscreens - St Austell からの回答
We appreciate you taking the time to share your experience, and we are so glad to hear you received very good service.
National Windscreens - St Austell からの回答
We appreciate you sharing! We are so happy you were pleased with our quick, efficient, and helpful service.
All as expected
2026年1月13日
National Windscreens - St Austell からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
National Windscreens - St Austell からの回答
We appreciate you sharing that the customer service was good and very professional! We are so happy you had a positive experience.
Excellent service
Excellent service from making the very first phone call (through insurance company) to the screen being repaired. Good communication with emails and texts. Technician also rang on the day and turned up at the time stated. Very pleased.
2025年12月29日
National Windscreens - St Austell からの回答
We appreciate you sharing your experience. We're happy to hear that you received excellent service from your initial call through your insurance company to the completion of the screen repair. It's great to know you were pleased with our communication and the technician's punctuality.
National Windscreens - St Austell からの回答
We appreciate you sharing your feedback. We are so happy you were pleased with our great service all round.
National Windscreens - St Austell からの回答
We're happy to hear that your experience was quick and professional. We appreciate your positive feedback!
National Windscreens - St Austell からの回答
We appreciate your kind words! We are happy you felt welcomed by our team and enjoyed our company.
National Windscreens - St Austell からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
National Windscreens - St Austell からの回答
We appreciate your feedback! We are so glad to hear that our staff was helpful and efficient, with fantastic service.
National Windscreens - St Austell からの回答
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Really helpful I did have to drive to…
Really helpful I did have to drive to there depo Which was out of my way on the day but overall very happy fast friendly service drove away happy. Customer service was on point to nothing to complain about at all 🙂
2025年11月24日
National Windscreens - St Austell からの回答
We're glad you were happy with our fast, friendly service and customer service. We appreciate your positive feedback. We're sorry the depot location was inconvenient for you.
Fantastic and prompt service supplied…
Fantastic and prompt service supplied brilliant service 👍
2025年11月14日
National Windscreens - St Austell からの回答
We appreciate you sharing! We are so happy to hear that we supplied fantastic and prompt service that was brilliant. Thank you!
Great service and helpful team member
2025年10月21日
National Windscreens - St Austell からの回答
We appreciate you sharing that our team member was helpful and provided great service! We are so happy you had a positive experience.
Thank you
The van arrived on time, a message had been received. The work was well executed and the operative was polite, information and skilful.
2025年10月23日
National Windscreens - St Austell からの回答
We appreciate your positive feedback! We're happy to hear that the van arrived on time and that the work was well executed by a polite and skillful operative.
The fitter was polite and nothing was…
The fitter was polite and nothing was to much trouble
2025年10月20日
National Windscreens - St Austell からの回答
We're glad the fitter was polite and accommodating. Thank you for sharing your positive experience with us; we appreciate your feedback!
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