Nationwide EPC レビュー 6,473

Quick prompt service & much cheaper than the estate agents wanted us to pay. Got the job done hassle free.

I booked an EPC on the Tuesday the 17th March - paid my money, then received an email saying that the assessor would contact me within 24 hrs. Well, 48 hrs came and went. On the Friday, I rang only to be told that they would have to allocate another person. My property was now being viewed with no epc or even one in the pipeline.
Another assessor was allocated! who contacted me on the Monday, saying he could do it for a week.

I’ve obviously have had to go elsewhere and that company will be here within 48 hrs of booking.

I booked an EPC through this company because their advert clearly states “no misleading front prices, no hidden charges, simple process – order your EPC today.” After paying, I was told someone would call me tomorrow, which completely contradicts the expectation set by the advert. When I called to query this and request a refund, the customer service representative, was dismissive, repeatedly talking over me and being less than helpful. She insisted the policy was that someone would call within 24 hours and claimed the advert didn’t say “today” — however it clearly does say “order your EPC today,” which is why I booked in the first place. I was then transferred to another department for the refund, but the phone rang continuously with no answer. I had to call back again and speak to the same person before finally being told someone might call me back later today. Overall the experience has been frustrating, misleading and a waste of time.

Thomas kept me well informed every step of the way. He was always polite when I spoke to him.
He arrived on time very cheerful and quickly spoke to me about where he needed to investigate.
He was prepared for looking onthe loft area.
He asked just a couple of questions.

Very very pleasant chap and I would recommended him every time.
Thank you Thomas

Very easy to use thank you

The man was lovely early and it didn't take long

Easy booking . Very helpful staff.
Well done !

Booked me in quickly and

Staff Excellent services

Excellent and prompt support

Easy to order the EPC assessment, at very competitive pricing. Person who came to do the assessment was professional and courteous. No complaints at all. Will be happy to use them in future for our BTL properties too.

Easy to book and pay online. Good communication via email and easy to confirm/arrange the appointment. We will definitely use these services again in the future. Many thanks.

Very efficient service!

An appointment was made within a few days of me enquiring. The accessor turned up on time and was very efficient and pleasant. The certificate was available within two hours on line. Very pleased thank you

Really easy and quick to book. EPC completed within a few days. Really good work.

Spot on very reasonable

Very quick service and cheaper than local firms.

The guy who did the EPC very pleasant explained everything regarding the epc . Thanks Pat Shipley

Very efficient with everything , email acknowledgement , once order placed to visit re survey

Speedy service and easy to access certificates