Rav was the sales assistant who supported us in our purchases. He was very patient, with us coming in multiple times before making our decisions. Rav showed us lots of different options and helped... もっと見る
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Rav was the sales assistant who supported us in our purchases. He was very patient, with us coming in multiple times before making our decisions. Rav showed us lots of different options and helped... もっと見る
企業が回答しました
We visited ncf Living in Manchester just to look at sofas and ended up purchasing the Diablo Power 3, 2, 1, Seater Sofa. Mark @ Manchester was fantastic throughout and very friendly, he was very... もっと見る
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We were served by Brian at the Highgate store, he welcomed us in and respectfully let us know we could ask for help if needed. We went to explore and found the items we liked, and then spoke to Brian... もっと見る
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We went into the store in Paisley without a solid idea of what we wanted. William was incredibly helpful. He gave us clear guidance on the pros and cons of various options, providing pragmatic comprom... もっと見る
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当該企業による記述
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
当該企業による記述

Have a query to raise?
Faraday Avenue, Hams Hall, B46 1AL, Coleshill, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96%に回答しています
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この企業のTrustpilot 利用方法
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Andy at NCF Cardiff - made our buying experience as easy as possible.
Thank you Andy #niceshirt

NCF LIVING からの回答
We had Jimbob who showed us around to all the sofas. He was very attentive to my wants and needs and shown me sofas that would be best matched to the design/style of my property. He was very down to earth and relatable and very accommodating and a credit to ncf living. Thank you jimbob

NCF LIVING からの回答
Ongoing saga since I originally received faulty sofas back in January. After months of waiting, still no sign of the replacement sofas! No answer to calls and no response to emails. Stacey that was handling my case has disappeared. I received a text message on the 07/09 that they would have the sofas by the 18/09 and I've heard nothing since. It's almost been a month since they have apparently received the sofas. This company is beyond a joke! Can someone have the decency to contact me and tell me what is happening!!
Rav was the sales assistant who supported us in our purchases. He was very patient, with us coming in multiple times before making our decisions. Rav showed us lots of different options and helped us find sofas and a dining table to suit our style and plans, asell as keeping in mind the size restrictions we were working with.
He was absoloutly fantastic!! Thankyou so much Rav for your support in finding peices that worked with us!!!
NCF HIGHGATE - RAV

NCF LIVING からの回答

NCF LIVING からの回答
Noel in Rugby, was incredible explaining me and my wife all different options that could suit us best. Very professional and helpful.
I recommend trying to speak to him when visiting the store

NCF LIVING からの回答
Khalid the manager at bradford served me today with purchase. He explained everything in detail and i am really comfortable with his explanation. Thank you so much.

NCF LIVING からの回答
Jackie has been amazing knowledgeable, friendly and great customer service.

NCF LIVING からの回答
ZERO STARS to Ashraf who works at the Lakeside store. I came in today to enquire about my order which is now taking 6 months and still has not been delivered. Ashraf was speaking very rude to me and was shouting back when I asked him about my order. This person clearly has no clue about customer service and once you give this company your money even the store staff has no respect to you. Shocking, shocking, shocking!
Superb customer service, easy process start to finish, excellent sofas
Went through Christina, Gateshead branch

NCF LIVING からの回答
visited the merry hill store on saturday and dealt with stacey, she was so helpful and really approachable, gave fantastic service and i cant wait for my new sofa to arrive.

NCF LIVING からの回答
NCF LIVING HELL.
post: ["we are going through the hell of ever dealing with this company, they should be shut down. we spent 1,898 pounds. the settee came fully assembled which could not get into the lift and we are on the fith floor and the delivery drivers dont do stairs, and i notice that was not in there so called terms and conditions. so we had to cancel on the that morning, going back to the shop they coherced my partener to get another sofa which she felt vulnerable and pressurised even knowing the first delivery would not get access the sale person said it would arrive flat packed but it was delivered fully assembled. now they have refunded 949 pounds and stated that we agreed to a 50% refund which was not true so is that what this company does they lie about a settee being flat packed delivered and because it could not be delivered to our flat it's our fault. the sales person in the shop tried and persuaded my partner to choose a different settee at the time she felt vulnerable and felt pressurised at the time.but i got it cancelled almost imediately. so a cancellation on the day because they lied means that they are entitled to keep 1000 pounds of our money i dont think so. and what terms and conditions are they talking about we never cancelled on the day because we changed our mind or never liked the colour,it could not be delivered simple, so full refund plse not this ridiculous half payment made. And i'm not convinced by all these positive comments i have seen hundreds of disgruntled customers comments about this company not on trust pilot. i want a full refund as we did nothing wrong to warrant them refunding half of our money back. the only thing we did wrong was ever dealing with this company. , so as far as i'm concerned, if they do not refund all the balance i will be posting what i have dicovered about this company i will put on other social media we have no settee down a thousand pounds and they have a new settee never delivered while we are 1000 ponds out of pocket.👎👎"]
Andy @NCF
Great friendly salesman. Lovely experience. Explained everything well.

NCF LIVING からの回答
Andy @NCF Cardiff! Super friendly man. Very good at explaining, did not feel pressured or rushed.

NCF LIVING からの回答
Jackie was brilliant making the process feel smooth and without pressure. Questions were answered clearly and the flexibility of payment options were explained well.

NCF LIVING からの回答
Richard st the Edinburgh store was very friendly and helpful all aspects of sale was clear and concise highly recommend Richard above and beyond with his service Carolyn Scott

NCF LIVING からの回答
Ordered and paid for dining suite and sofa - had confirmation goods in the warehouse on the 6th. Assured I would hear about delivery “within days”. Chased the store 13th - apologies etc and a promise I would get a call that day. No call. No furniture.
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