NCF LIVING レビュー 

56,173
•
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Rav was the sales assistant who supported us in our purchases. He was very patient, with us coming in multiple times before making our decisions. Rav showed us lots of different options and helped... もっと見る

企業が回答しました

5つ星のうち5の評価

We visited ncf Living in Manchester just to look at sofas and ended up purchasing the Diablo Power 3, 2, 1, Seater Sofa. Mark @ Manchester was fantastic throughout and very friendly, he was very... もっと見る

企業が回答しました

5つ星のうち5の評価

We were served by Brian at the Highgate store, he welcomed us in and respectfully let us know we could ask for help if needed. We went to explore and found the items we liked, and then spoke to Brian... もっと見る

企業が回答しました

5つ星のうち5の評価

We went into the store in Paisley without a solid idea of what we wanted. William was incredibly helpful. He gave us clear guidance on the pros and cons of various options, providing pragmatic comprom... もっと見る

企業が回答しました

企業情報

  1. 家具店
  2. ・
  3. ガーデン家具
  4. マットレス専門店
  5. リビングルーム用家具の店
  6. 家具の付属品
  7. 寝室家具店

NCF LIVING について

当該企業による記述

Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.

Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!

NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.

In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.

At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.

NCF Living Details:

当該企業による記述

Lowest price guaranteed:
We offer a wide range of products to suit all budgets.
Nearly everything is in-stock:
We hold nearly all of our stock in our central warehouse.
Immediate delivery:
Our in-store items are delivered within 5-7 days.
Finance available:
0% interest FREE credit available for in-store purchases.

Customer Query

Have a query to raise?

If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.

連絡先

4.6

優良

TrustScore 5段階評価の4.5

6万件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 96%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(56,173)

過去12か月のレビュー数: 13,877件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Andy at NCF Cardiff

Andy at NCF Cardiff - made our buying experience as easy as possible.
Thank you Andy #niceshirt

2026年10月14日
自発的なレビュー
NCF LIVING ロゴ

NCF LIVING からの回答

Hello Emma, thank you for taking the time to leave a review.

Andy at our Cardiff store will be chuffed with this, and the shirt compliment won't go unnoticed either.

Many thanks,
NCF Living, Marketing Team

5つ星のうち5の評価

We had Jimbob who showed us around to…

We had Jimbob who showed us around to all the sofas. He was very attentive to my wants and needs and shown me sofas that would be best matched to the design/style of my property. He was very down to earth and relatable and very accommodating and a credit to ncf living. Thank you jimbob

2026年10月14日
自発的なレビュー
NCF LIVING ロゴ

NCF LIVING からの回答

Hello Caitlin, thank you for taking the time to leave a review.

Being shown sofas that suit the style of your home makes all the difference, and it's great that Jimbob took the time to do that for you.

Many thanks,
NCF Living, Marketing Team

5つ星のうち1の評価

NBOM10218

Ongoing saga since I originally received faulty sofas back in January. After months of waiting, still no sign of the replacement sofas! No answer to calls and no response to emails. Stacey that was handling my case has disappeared. I received a text message on the 07/09 that they would have the sofas by the 18/09 and I've heard nothing since. It's almost been a month since they have apparently received the sofas. This company is beyond a joke! Can someone have the decency to contact me and tell me what is happening!!

2026年10月14日
自発的なレビュー
5つ星のうち5の評価

NCF HIGHGATE - RAV

Rav was the sales assistant who supported us in our purchases. He was very patient, with us coming in multiple times before making our decisions. Rav showed us lots of different options and helped us find sofas and a dining table to suit our style and plans, asell as keeping in mind the size restrictions we were working with.

He was absoloutly fantastic!! Thankyou so much Rav for your support in finding peices that worked with us!!!

NCF HIGHGATE - RAV

2026年10月14日
自発的なレビュー
NCF LIVING ロゴ

NCF LIVING からの回答

Hello Nasima, thank you for taking the time to leave a review.

Finding sofas and a dining table that fit both your style and your space can take a few visits, so we're glad Rav at our Highgate store was there to help each time.

Many thanks,
NCF Living, Marketing Team

5つ星のうち5の評価

Rav was really good and genuinely…

Rav was really good and genuinely helpful

2026年10月14日
自発的なレビュー
NCF LIVING ロゴ

NCF LIVING からの回答

Hello Muhammed, thank you for taking the time to leave a review.

Thanks for mentioning Rav; being helpful is exactly what we aim for.

Many thanks,
NCF Living, Marketing Team

5つ星のうち5の評価

Noel in Rugby

Noel in Rugby, was incredible explaining me and my wife all different options that could suit us best. Very professional and helpful.
I recommend trying to speak to him when visiting the store

2026年10月14日
自発的なレビュー
NCF LIVING ロゴ

NCF LIVING からの回答

Hello María, thank you for taking the time to leave a review.

We're glad Noel at our Rugby store could talk you and your wife through all the options, and thank you for recommending a chat with Noel to others.

Many thanks,
NCF Living, Marketing Team

5つ星のうち5の評価

Khalid the manager at bradford served…

Khalid the manager at bradford served me today with purchase. He explained everything in detail and i am really comfortable with his explanation. Thank you so much.

2026年10月14日
自発的なレビュー
NCF LIVING ロゴ

NCF LIVING からの回答

Hello there, thank you for taking the time to leave a review.

A clear explanation makes any purchase easier, so it's good to know Khalid at our Bradford store took the time to go through everything with you.

Many thanks,
NCF Living, Marketing Team

5つ星のうち5の評価

Jackie has been amazing knowledgeable

Jackie has been amazing knowledgeable, friendly and great customer service.

2026年10月14日
自発的なレビュー
NCF LIVING ロゴ

NCF LIVING からの回答

Hello Iffet, thank you for taking the time to leave a review.

Knowledgeable, friendly and great service is a lovely summary of Jackie, and we appreciate you sharing it.

Many thanks,
NCF Living, Marketing Team

5つ星のうち1の評価

ZERO STARS to Ashraf who works at the…

ZERO STARS to Ashraf who works at the Lakeside store. I came in today to enquire about my order which is now taking 6 months and still has not been delivered. Ashraf was speaking very rude to me and was shouting back when I asked him about my order. This person clearly has no clue about customer service and once you give this company your money even the store staff has no respect to you. Shocking, shocking, shocking!

2026年10月14日
自発的なレビュー
5つ星のうち5の評価

Cathy at Gateshead was great

Cathy at Gateshead was great

2026年10月14日
自発的なレビュー
NCF LIVING ロゴ

NCF LIVING からの回答

Hello Allison, thank you for taking the time to leave a review.

Thanks for letting us know Cathy looked after you at our Gateshead store.

Many thanks,
NCF Living, Marketing Team

5つ星のうち5の評価

cathy @ gateshead was great

cathy @ gateshead was great

2026年10月14日
自発的なレビュー
NCF LIVING ロゴ

NCF LIVING からの回答

Hello Kate, thank you for taking the time to leave a review.

Cathy will be pleased to hear this, so thank you for the five stars.

Many thanks,
NCF Living, Marketing Team

5つ星のうち5の評価

Superb customer service

Superb customer service, easy process start to finish, excellent sofas

Went through Christina, Gateshead branch

2026年10月14日
自発的なレビュー
NCF LIVING ロゴ

NCF LIVING からの回答

Hello Tom, thank you for taking the time to leave a review.

From the first chat to the sofas themselves, it's good to hear everything went smoothly with Christina at our Gateshead branch.

Many thanks,
NCF Living, Marketing Team

5つ星のうち5の評価

visited the merry hill store on saturday

visited the merry hill store on saturday and dealt with stacey, she was so helpful and really approachable, gave fantastic service and i cant wait for my new sofa to arrive.

2026年10月10日
自発的なレビュー
NCF LIVING ロゴ

NCF LIVING からの回答

Hello there, thank you for taking the time to leave a review.

Stacey will be delighted to hear about your visit to our Merry Hill store, and we hope the wait for your new sofa flies by.

Many thanks,
NCF Living, Marketing Team

5つ星のうち1の評価

NCF LIVING HELL.

NCF LIVING HELL.
post: ["we are going through the hell of ever dealing with this company, they should be shut down. we spent 1,898 pounds. the settee came fully assembled which could not get into the lift and we are on the fith floor and the delivery drivers dont do stairs, and i notice that was not in there so called terms and conditions. so we had to cancel on the that morning, going back to the shop they coherced my partener to get another sofa which she felt vulnerable and pressurised even knowing the first delivery would not get access the sale person said it would arrive flat packed but it was delivered fully assembled. now they have refunded 949 pounds and stated that we agreed to a 50% refund which was not true so is that what this company does they lie about a settee being flat packed delivered and because it could not be delivered to our flat it's our fault. the sales person in the shop tried and persuaded my partner to choose a different settee at the time she felt vulnerable and felt pressurised at the time.but i got it cancelled almost imediately. so a cancellation on the day because they lied means that they are entitled to keep 1000 pounds of our money i dont think so. and what terms and conditions are they talking about we never cancelled on the day because we changed our mind or never liked the colour,it could not be delivered simple, so full refund plse not this ridiculous half payment made. And i'm not convinced by all these positive comments i have seen hundreds of disgruntled customers comments about this company not on trust pilot. i want a full refund as we did nothing wrong to warrant them refunding half of our money back. the only thing we did wrong was ever dealing with this company. , so as far as i'm concerned, if they do not refund all the balance i will be posting what i have dicovered about this company i will put on other social media we have no settee down a thousand pounds and they have a new settee never delivered while we are 1000 ponds out of pocket.👎👎"]

2026年9月17日
自発的なレビュー
5つ星のうち5の評価

Andy @NCF

Andy @NCF
Great friendly salesman. Lovely experience. Explained everything well.

2026年10月14日
自発的なレビュー
NCF LIVING ロゴ

NCF LIVING からの回答

Hello Karolina, thank you for taking the time to leave a review.

We'll pass your kind words on to Andy; a friendly, relaxed visit is what we want for everyone.

Many thanks,
NCF Living, Marketing Team

5つ星のうち5の評価

Andy @NCF Cardiff

Andy @NCF Cardiff! Super friendly man. Very good at explaining, did not feel pressured or rushed.

2026年10月14日
自発的なレビュー
NCF LIVING ロゴ

NCF LIVING からの回答

Hello there, thank you for taking the time to leave a review.

Not feeling pressured or rushed matters, and Andy at our Cardiff store clearly made sure of that for you.

Many thanks,
NCF Living, Marketing Team

5つ星のうち5の評価

Thanks Jackie

Jackie was brilliant making the process feel smooth and without pressure. Questions were answered clearly and the flexibility of payment options were explained well.

2026年10月14日
自発的なレビュー
NCF LIVING ロゴ

NCF LIVING からの回答

Hello Leo, thank you for taking the time to leave a review.

Jackie made the process feel smooth and pressure-free, which is exactly how it should be.

Many thanks,
NCF Living, Marketing Team

5つ星のうち5の評価

Richard st the Edinburgh store was very…

Richard st the Edinburgh store was very friendly and helpful all aspects of sale was clear and concise highly recommend Richard above and beyond with his service Carolyn Scott

2026年10月14日
自発的なレビュー
NCF LIVING ロゴ

NCF LIVING からの回答

Hello John, thank you for taking the time to leave a review.

Richard at our Edinburgh store will be glad to hear every part of the sale felt clear and simple.

Many thanks,
NCF Living, Marketing Team

5つ星のうち1の評価

Ignore ‘Immediate Delivery’

Ordered and paid for dining suite and sofa - had confirmation goods in the warehouse on the 6th. Assured I would hear about delivery “within days”. Chased the store 13th - apologies etc and a promise I would get a call that day. No call. No furniture.

2026年10月13日
自発的なレビュー

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