Rav was the sales assistant who supported us in our purchases. He was very patient, with us coming in multiple times before making our decisions. Rav showed us lots of different options and helped... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We visited ncf Living in Manchester just to look at sofas and ended up purchasing the Diablo Power 3, 2, 1, Seater Sofa. Mark @ Manchester was fantastic throughout and very friendly, he was very... もっと見る
企業が回答しました
William help was brilliant. We wanted 2 different piece of furniture settee without recliner and chair with recliner. Got what we wanted with his amazing help. William in Paisley one happy customer M... もっと見る
Visited the Derby store and was helped by Jess. She was fantastic and knowledgeable about the sofas. She helped reassure us about the 5 year warranty so we were comfortable buying a light coloured sof... もっと見る
企業情報
NCF LIVING について
当該企業による記述
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
当該企業による記述
- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.
連絡先
Faraday Avenue, Hams Hall, B46 1AL, Coleshill, 英国
- 0121 356 5698
- customerservice@ncf.co.uk
- ncf.co.uk
4.6
優良
6万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Liam at Leeds
Liam at Leeds was very helpful, solved every concern I had. An amazing experience
2026年10月13日
自発的なレビュー
NCF LIVING からの回答
Hello Aneeka, thank you for taking the time to leave a review.
Good to hear Liam at our Leeds showroom answered every concern you had.
Many thanks,
NCF Living, Marketing Team
Simple & Easy experience
Hareema @ Bradford made our experience so nice and simple - she was really knowledgeable and approachable. We even went to another shop but came back on a different day specifically to get the bed she helped us pick.
2026年10月13日
自発的なレビュー
NCF LIVING からの回答
Hello Natalie, thank you for taking the time to leave a review.
Coming back on another day specifically for the bed Hareema helped you pick says a lot, and we'll make sure Hareema at our Bradford showroom hears it.
Many thanks,
NCF Living, Marketing Team
DO NOT ORDER!
DO NOT ORDER!! I’ve still not relieved my order. They delivered half of it and I’m missing the rest. No emails will be responded to or phone calls. Absolutely shocking! We’ve now formally started legal proceedings. AVOID!!!!
2026年10月13日
自発的なレビュー
NCF LIVING からの回答
Hello Romana, thank you for taking the time to leave a review.
Thanks for the five stars and the shout-out for Yaz at our Bradford showroom.
Many thanks,
NCF Living, Marketing Team
Piers @ Cardiff is a great guy
Piers @ Cardiff is a great guy, helped me and my husband
2026年10月11日
自発的なレビュー
NCF LIVING からの回答
Hello Janet, thank you for taking the time to leave a review.
We're glad Piers at our Cardiff showroom was able to help you both.
Many thanks,
NCF Living, Marketing Team
Aaron in paisley was 5 stars
2026年10月13日
自発的なレビュー
NCF LIVING からの回答
Hello Joan, thank you for taking the time to leave a review.
Five stars for Aaron at our Paisley showroom is great to see.
Many thanks,
NCF Living, Marketing Team
Bought a dining table from the Stockton…
Bought a dining table from the Stockton store, the staff where very friendly and helpful with the purchase
2026年10月13日
自発的なレビュー
NCF LIVING からの回答
Hello Caitlin, thank you for taking the time to leave a review.
Thanks for choosing your dining table from our Stockton showroom, and for the kind words about the team there.
Many thanks,
NCF Living, Marketing Team
Yaz at Bradford is really good and…
Yaz at Bradford is really good and welcoming she spoke my own language to make me feel welcomed
2026年10月13日
自発的なレビュー
NCF LIVING からの回答
Hello Shazia, thank you for taking the time to leave a review.
Feeling welcome is what every visit should be about, so it's lovely that Yaz at our Bradford showroom made that happen for you.
Many thanks,
NCF Living, Marketing Team
Yaz at Bradford is very welcoming she…
Yaz at Bradford is very welcoming she had great customer service skills and makes you feel at home. She helped us pick the right bed and made the sale smooth without no issues. Thankyou so much
2026年10月13日
自発的なレビュー
NCF LIVING からの回答
Hello Sania, thank you for taking the time to leave a review.
Yaz clearly made choosing your new bed at our Bradford showroom smooth and easy, which is great to hear.
Many thanks,
NCF Living, Marketing Team
Brendan in paisley
Brendan in paisley. Absolutely fantastic. Not rushed, spent the time with me to make sure I was happy. Very patient. Thankyou
2026年10月13日
自発的なレビュー
NCF LIVING からの回答
Hello Steven, thank you for taking the time to leave a review.
Taking the time so you never felt rushed is just what we want, and Brendan at our Paisley showroom will be glad to hear it.
Many thanks,
NCF Living, Marketing Team
NCF LIVING からの回答
Hello Stuart, thank you for taking the time to leave a review.
Brilliant is high praise, and we'll share it with Andy at our Cardiff showroom.
Many thanks,
NCF Living, Marketing Team
We had a great experience buying from…
We had a great experience buying from these people in Derby Meteor Centre, seven months ago
we bought a three piece suite and it was great and a good price. But one of the power recliner chairs stopped working in the half up half down position which is a hazard to us 80 year olds. But their customer service is awful, for 2 days I have sat on the phone no one answers. I have sent two emails, still no reply and their is no phone number for the shop I purchased from. Beware.
Update- 3 days later and still no contact with these morons, avoid like the plague, they have no intention of replying.
Update- I do not know where the good reviews have come from, they could be bogus by ncf. Go on facebook and other social media there are nothing but complaints. They should be closed down.
2026年10月11日
自発的なレビュー
Shambles of a company
Shambles of a company. Cannot get through to anyone in customer service. Hold music is also ridiculous. Placed an order over 2 months ago, received a damage item, chased for 6 weeks to get this resolved, only to receive another damaged item. Now all calls/emails are going unresponsive.
2026年8月21日
自発的なレビュー
Matt at Gateshead was amazing
Matt at Gateshead was amazing, very helpful and went out of his way to make our visit a friendly and lovely experience.
2026年10月13日
自発的なレビュー
NCF LIVING からの回答
Hello Luke, thank you for taking the time to leave a review.
We're pleased Matt at our Gateshead showroom made your visit such a friendly one.
Many thanks,
NCF Living, Marketing Team
Matt at Gatehead
Went to see Matt at Gateshead and he was absolutely fantastic. Very welcoming and helpful and helped us to buy our sofa for our first home. Had a wonderful chat and if we need anything else we will definitely be back.
2026年10月13日
自発的なレビュー
NCF LIVING からの回答
Hello Fiona, thank you for taking the time to leave a review.
Congratulations on your first home, and thank you for mentioning Matt at our Gateshead showroom, who helped you choose the sofa for it.
Many thanks,
NCF Living, Marketing Team
Thank you to Liam at Leeds fantastic…
Thank you to Liam at Leeds fantastic sofa at a great price
2026年10月13日
自発的なレビュー
NCF LIVING からの回答
Hello Becky, thank you for taking the time to leave a review.
A fantastic sofa at a great price is a good combination, and we're glad Liam at our Leeds showroom helped you find it.
Many thanks,
NCF Living, Marketing Team
Excellent customer service from Neil at…
Excellent customer service from Neil at Uddingston branch. Friendly, helpful and very knowledgeable. 100% A* service. Deserves a big bonus!
2026年10月13日
自発的なレビュー
NCF LIVING からの回答
Hello Katie, thank you for taking the time to leave a review.
An A* rating for Neil at our Uddingston showroom is brilliant to read.
Many thanks,
NCF Living, Marketing Team
Great experience with Saad at ncf
I had a great experience with NCF Living Preston, especially thanks to Saad. He was very friendly and very helpful throughout the whole process. His customer service was excellent, Really appreciate his support and would definitely recommend Saad and NCF Living Preston to anyone looking for great service!!!
2026年10月13日
自発的なレビュー
NCF LIVING からの回答
Hello Natasha, thank you for taking the time to leave a review.
A recommendation for Saad and our Preston showroom means a lot, and we're glad Saad was so helpful throughout.
Many thanks,
NCF Living, Marketing Team
Excellent service
Excellent service, was greeted well from Saad at the Preston branch, helped us find the couch we needed, very happy,
Thank you
2026年10月13日
自発的なレビュー
NCF LIVING からの回答
Hello Declan, thank you for taking the time to leave a review.
Finding the couch you needed is what the visit was for, so it's good to hear Saad at our Preston showroom helped make it happen.
Many thanks,
NCF Living, Marketing Team
Very helpful Derek
Derek was extremely helpful when choosing our dining table and chairs and he was very patient while we decided which and how many chairs we actually needed and saved us some money
2026年10月13日
自発的なレビュー
NCF LIVING からの回答
Hello Mr Greenwood, thank you for taking the time to leave a review.
Working out how many chairs you really need is worth taking time over, and we're glad Derek was patient while you decided.
Many thanks,
NCF Living, Marketing Team
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