Aloha by NCR Voyix ロゎ
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Aloha by NCR Voyix レビュヌ 

739
•
TrustScore 5段階評䟡の4.5

4.4

゜フトりェア䌁業
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it. Give some of y'alls level 1s a bit more th... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortun... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

This company signs you up for a contract without your permission, POS system is faulty and does not operate properly. Once you try to cancel you find out and Aloha representative signed you up for a... もっず芋る

䌁業情報

  1. ゜フトりェア䌁業

圓該䌁業による蚘述

NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.

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4.4

優良

TrustScore 5段階評䟡の4.5

739件のレビュヌ

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2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 20に回答しおいたす

通垞24時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.4

すべおのレビュヌ

(739)

過去12か月のレビュヌ数: 5件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

There is no one like Daisy!!

Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called me week after week to check on the issue and help me try to fix it. I had zero hopes of ever solving the problem and every time I spoke to anyone except Daisy I got either the run around or a promise the issue would be fixed in an hour. The issue was never fixed in an hour.

2024幎5月13日
Aloha by NCR Voyix ロゎ

Aloha by NCR Voyix からの回答

We’re happy to hear about your great experience with Daisy and our support team. Thanks for being a valued customer.

5぀星のうち5の評䟡

Great Team

Great experience with Cloud Apps

2024幎5月20日
Aloha by NCR Voyix ロゎ

Aloha by NCR Voyix からの回答

Thank you for your sharing your experience with us.

5぀星のうち2の評䟡

NCR not sending PFG order

I was told different information when I GM called prior night and my shift leader was told different when she called either problem was not resolved.

2024幎5月19日
Aloha by NCR Voyix ロゎ

Aloha by NCR Voyix からの回答

Hi Edith, thank you for sharing your feedback. Our team is looking into this and will follow up with you.

5぀星のうち5の評䟡

Very esay

Very esay , organize and simple thank you

2024幎5月16日
Aloha by NCR Voyix ロゎ

Aloha by NCR Voyix からの回答

We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.

5぀星のうち5の評䟡

Software is user friendly

Software is user friendly, easy to use, make changes and payroll works for restaurant employees and managers with no problems. Support is a phone call away. Works great for our business.

2024幎5月7日
Aloha by NCR Voyix ロゎ

Aloha by NCR Voyix からの回答

Hi Shirley. Thank you for your sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.

5぀星のうち5の評䟡

Thanks i

It was handle with one E-mail.

2024幎5月6日
Aloha by NCR Voyix ロゎ

Aloha by NCR Voyix からの回答

Thanks for being a valued customer, we love hearing about your positive experience with our team.

5぀星のうち1の評䟡

The time to resolve issues is too long

The time to resolve issues is too long. I am still having tech support work on an issue that has been over 2 weeks. There is no communication between techs. One tech will call have the GM complete some problem solving tasks. The problem is not resolved . Then a few hours a later a different tech will call and have the same tasks. When the tech's call they will put our GM's on hold for an hour. Our GM's cannot be offline on hold for an hour. This is not acceptable

2024幎4月30日
Aloha by NCR Voyix ロゎ

Aloha by NCR Voyix からの回答

Hi Pat, thank you for sharing your feedback. Our team is looking into this and will follow up with you to correct this.

5぀星のうち5の評䟡

Satisified with the customer service


Satisified with the customer service provided, as well as time needed for resolution of incident, and professionalism and commitment shown by assigned agent on this case.

2024幎5月6日
Aloha by NCR Voyix ロゎ

Aloha by NCR Voyix からの回答

Thank you for your sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.

5぀星のうち5の評䟡

Easy and efficient

Easy and efficient. Issue was quickly resolved.

2024幎5月3日
Aloha by NCR Voyix ロゎ

Aloha by NCR Voyix からの回答

Thank you for your sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.

5぀星のうち4の評䟡

The Aloha group is well organized

The Aloha group is well organized, knowledgable and responsive. The overall training is lacking in critical areas that left me trying to teach myself the nuances of how to access information and sunscreens. Training needs to not be so rushed, rely on handouts and videos.

2024幎4月25日
Aloha by NCR Voyix ロゎ

Aloha by NCR Voyix からの回答

Hi Michael, thank you for the feedback. We will relay your message.

5぀星のうち5の評䟡

great assistance

You guys responded in a timely manner and provided me with the documents I needed. Thank you!

2024幎5月2日
Aloha by NCR Voyix ロゎ

Aloha by NCR Voyix からの回答

We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.

5぀星のうち5の評䟡

Short Sweet and done

He got the information I need and I got on with my day

2024幎4月30日
Aloha by NCR Voyix ロゎ

Aloha by NCR Voyix からの回答

Thank you for your sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.

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