Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it. Give some of y'alls level 1s a bit more th... もっと見る
企業が回答しました
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Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called... もっと見る
企業が回答しました
When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortun... もっと見る
企業が回答しました
This company signs you up for a contract without your permission, POS system is faulty and does not operate properly. Once you try to cancel you find out and Aloha representative signed you up for a... もっと見る
企業情報
当該企業による記述
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
連絡先
864 Spring St NW, 30308, Atlanta, 米国
- 1-800-225-5627
- ncrvoyix.com/restaurant
4.4
優良
739件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 20％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
I don't use Aloha Cloud so I can't rate…
I don't use Aloha Cloud so I can't rate anything and I'm not going to give you 5 stars just to be a nice guy!
2024年6月27日
Aloha by NCR Voyix からの回答
Hi Speros, thank you for the feedback.
They are alway on top of things and…
They are alway on top of things and when an issue arises, it is fixed very fast.
2024年6月17日
Aloha by NCR Voyix からの回答
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Good communication and helped me fix my…
Good communication and helped me fix my issue efficiently.
2024年6月19日
Aloha by NCR Voyix からの回答
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Locked out retrieval
Rep was very helpful and knowledgable. Appreciated his insight to unlocking my accoutn.
2024年6月17日
Aloha by NCR Voyix からの回答
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Aloha by NCR Voyix からの回答
Thank you for sharing your experience with us.
When a power outage hit my store
When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortunately we were not able to get back online immediately so we had to create a second ticket and had to wait until it was fixed by NCR. Every time we reached out and spoke to someone they were very helpful and took the time to explain and educate us on our issue.
2024年6月13日
Aloha by NCR Voyix からの回答
Thanks for sharing, Daniella. We’re glad the team could get the support you needed so you could keep your business running.
Quick service !
Great and quick service I have had NCR for about 6 years they don’t disappoint !
2024年6月12日
Aloha by NCR Voyix からの回答
Thanks for being a valued customer; we love hearing about your positive experience with our team.
Ease of communication with the Support…
Ease of communication with the Support and everything being done in one email only.
2024年6月10日
Aloha by NCR Voyix からの回答
Thanks for being a valued customer; we love hearing about your positive experience with our team.
Aloha by NCR Voyix からの回答
Thank you for sharing your experience with us.
The issue is resolved very quickly and…
The issue is resolved very quickly and effectively.
2024年6月9日
Aloha by NCR Voyix からの回答
Thank you for sharing your experience with us.
Y'alls escalations department is…
Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it.
Give some of y'alls level 1s a bit more than a week of training though, they will need it lol
2024年6月5日
Aloha by NCR Voyix からの回答
Hi Jay. We’re glad Andrej and the team could get the support you needed so you could keep your business running.
Aloha by NCR Voyix からの回答
We’re glad John and the team could get the support you needed so you could keep your business running.
Aloha by NCR Voyix からの回答
Thank you for your sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
I have already given the feedback
I have already given the feedback, reviewing the feedback
2024年6月4日
Aloha by NCR Voyix からの回答
Hi Hari. Thank you for your sharing your experience with us.
Trudy was amazing
Trudy was amazing! Yes it took a couple back and forth, but she never gave up, listened and she rocked! the only downside to the call was, i really could not understand the lady when i called it to get help. i had to call twice because i wasnt sure she understood me, and how extremely urgent my problem was.
2024年6月3日
Aloha by NCR Voyix からの回答
We’re happy to hear about your great experience with Trudy and our support team. Thanks for being a valued customer.
Aloha by NCR Voyix からの回答
Thanks for being a valued customer.
Aloha by NCR Voyix からの回答
Thanks for sharing, John. We’re glad the team could get the support you needed so you could keep your business running.
Aloha by NCR Voyix からの回答
Thanks for being a valued customer.
Aloha by NCR Voyix からの回答
Thank you for your sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
These folks are the best
These folks are the best. Knowledgeable, professional, thorough. A pleasure to work with.
2024年5月26日
Aloha by NCR Voyix からの回答
Hi Jack. Thank you for your sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
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