Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it. Give some of y'alls level 1s a bit more th... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called... もっと見る
企業が回答しました
When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortun... もっと見る
企業が回答しました
This company signs you up for a contract without your permission, POS system is faulty and does not operate properly. Once you try to cancel you find out and Aloha representative signed you up for a... もっと見る
企業情報
当該企業による記述
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
連絡先
864 Spring St NW, 30308, Atlanta, 米国
- 1-800-225-5627
- ncrvoyix.com/restaurant
4.4
優良
739件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 20％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Eveerything was good from calling…
Eveerything was good from calling service to technician visit
2024年8月9日
Aloha by NCR Voyix からの回答
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Aloha by NCR Voyix からの回答
We're happy to hear your issue was resolved in a timely manner by our team.
Aloha by NCR Voyix からの回答
We love hearing about exceptional experiences for our customers. We’re glad the team could get the support you need so you could keep your business running.
Everything was corrected in the timely…
Everything was corrected in the timely manner, and I only had to call once.
2024年8月12日
Aloha by NCR Voyix からの回答
We’re glad the team could get the support you needed so you could keep your business running.
Aloha by NCR Voyix からの回答
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Aloha by NCR Voyix からの回答
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Patience is a virtue !
2024年8月9日
Aloha by NCR Voyix からの回答
Thank you for sharing your experience with us.
Aloha by NCR Voyix からの回答
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Excellent tech support and fast…
Excellent tech support and fast resolutions every time. Thanks Aloha Team!
Chad
Mugs Restaurant Group
2024年8月5日
Aloha by NCR Voyix からの回答
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
quick and easy
2024年8月1日
Aloha by NCR Voyix からの回答
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Aloha by NCR Voyix からの回答
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
The representative was very helpful and…
The representative was very helpful and efficient! He also resolved the issue in a timely matter.
2024年7月29日
Aloha by NCR Voyix からの回答
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Ignorance of how our system is set up
Your company seems to be completely uniformed as to how our system is set up. Our tablets use an ethernet cable and wifi. Calling in to get help from your employees is a completely useless waste of time. Your support teams keep telling me it should be one or the other not both.
Maybe the Ethernet is used for sending orders in to the kitchen? And maybe the wifi is for our credit card processing?
I dont know, but whats worse is you guys dont know.
2024年8月1日
Aloha by NCR Voyix からの回答
Hi Rob, this is not the experience we want for our customers. Our team is looking into this and will follow up with you to correct this.
Ease of communication and trouble…
Ease of communication and trouble shooting even tho it ended up being a third party issue. I could tell the steps being followed thru tuff times to insure every angle was covered... Thanks for the support
2024年7月31日
Aloha by NCR Voyix からの回答
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
The tech was able to get me the access…
The tech was able to get me the access and support needed for me to be able to do what I need to do.
2024年7月16日
Aloha by NCR Voyix からの回答
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
Fantastic as always!
2024年7月22日
Aloha by NCR Voyix からの回答
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
Aloha by NCR Voyix からの回答
We're happy to hear your issue was resolved in a timely manner by our team.
Aloha by NCR Voyix からの回答
Thank you for sharing your experience with us.
Once the transaction is completed I can…
Once the transaction is completed I can give you a better opinion of service. So far it has gone well with a problem understanding accents.
2024年7月26日
Aloha by NCR Voyix からの回答
Thank you for sharing your experience with us.
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