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Neewer レビュー 250

TrustScore 5段階評価の4

4.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I picked up a newer X11 2-in-1 Teleprompter. It is everything I need to use it in my office or at a client location. I had some technical issues, but Neewer was responsive and exceeded my expectat... もっと見る

企業が回答しました

5つ星のうち5の評価

Nachdem mein FS300B einen Kurzen hatte musste Ersatz her - und der Kundenservice reagierte innerhalb 2 Tagen mit Bitte um Bilder. Gesagt, getan. Uwe weitere Tage später wurde ich nach meiner korre... もっと見る

企業が回答しました

5つ星のうち5の評価

Neweer team, I wanted to recognize [neweer] for outstanding service on *. They turned a frustrating into a positive experience by responding to my email and in time. Please pass along my thanks.... もっと見る

企業が回答しました

5つ星のうち1の評価

We ordered a new AP150C LED Panel Video Light from the Neewer store on Amazon.com. What arrived here was a USED light, tape removed from the outer box flaps, power cable loosely thrown in, plastic bag... もっと見る

企業が回答しました

企業情報

  1. 写真屋
  2. カメラ屋
  3. 携帯電話アクセサリ店
  4. 電子機器店
  5. 照明製造業者
  6. 撮影スタジオ

Neewer について

当該企業による記述

At NEEWER, we are a team of creators driven by passion and precision. We believe that great imagery begins with exceptional tools—crafted with care, designed with purpose, and built to inspire. Every product we make reflects our commitment to quality, innovation, and trust. In an era where creativity thrives through social media, NEEWER empowers photographers and filmmakers with professional-grade lighting, video, and audio solutions that combine performance and accessibility. Our mission is simple: to make creative excellence within everyone's reach.
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4.2

ほぼ満足

TrustScore 5段階評価の4

250件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 55%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち3の評価

Overall the materials are alright but…

Overall the materials are alright but in terms of their practicality out of 4 items that I purchased I found 2 to be useful and I am happy I ordered them.
Video Panel Light and V Mount Battery turned out to be valuable investments. I am not satisfied with the flexibility and the sturdiness of NEEWER TL253A+MH022 Upgraded Tabletop Camera Mount Stand and NEEWER TP35 Flexible Mini Tripod with Remote. They didn't support my Sony camera and I had to deal with the camera shakes after recording a few videos.

2026年4月22日
Neewer ロゴ

Neewer からの回答

We are very sorry to hear you are not totally satisfied with your order. You can email us at service@neewer.com or contact our customer service team at +1 732-623-9777

Thanks,
Neewer

5つ星のうち5の評価

Excellent quality

Good customer service, and excellent quality.

2026年4月22日
Neewer ロゴ

Neewer からの回答

Thank you for being our valued customer. We are so grateful and truly appreciate your business!

Thanks!
Neewer

5つ星のうち5の評価

Customer service was quick and very…

Customer service was quick and very responsive. I hooe nobody has issues but if they do let it be with this company. Excellent product works well with my camera. Shipping was very timely and it was packaged very well

2026年4月3日
Neewer ロゴ

Neewer からの回答

Glad to hear everything worked out. Enjoy your tripod and let us know if there is anything else we can help with.

Thanks!
Neewer

5つ星のうち1の評価

Sent a USED product as new

We ordered a new AP150C LED Panel Video Light from the Neewer store on Amazon.com. What arrived here was a USED light, tape removed from the outer box flaps, power cable loosely thrown in, plastic bag around the unit removed and wadded up at the bottom of the box, adhesive plastic film removed and missing, fingerprints on the unit. Neewer doesn't provide access to humans by phone and does not answer its contact form in a timely manner. When we returned the unit to exchange for a new one, Amazon let us know the refund for this one could take up to a month since it has to bounce through Neewer (if Amazon handled the transaction directly it could have issued an immediate refund). Very disappointing experience.

2026年4月13日
Neewer ロゴ

Neewer からの回答

We are very sorry to hear the light showed up in that condition. We'll be reaching out to help you get this resolved, or you can contact us at service@neewer.com or +1 732-623-9777

Thanks,
Neewer

5つ星のうち4の評価

Solid price

Solid price. Nice piece. This item carries the accessories I need. It works well.

2026年4月3日
Neewer ロゴ

Neewer からの回答

Happy to hear your feedback on your order. Thank you for shopping with us! We’re so happy you chose Neewer.

Thanks!
Neewer

5つ星のうち5の評価

Better deal then Amazon

I normally get my Neewer items from Amazon but Neewer.com had a better price on the tripod I wanted. Shipping was super fast and I am very happy with the product. I will continue to order directly from Neewer for my future needs.

2026年4月2日
Neewer ロゴ

Neewer からの回答

Happy to hear you are enjoying with the tripod. We truly appreciate your business and look forward to serving you again.

Thanks!
Neewer

5つ星のうち5の評価

I love the affordability and high…

I love the affordability and high quality of the products. Buying neewer never feels like a compromise it just feels like common sense at this point. Ive never had anything arrive and not match my expectations, normally they are even exceeded in terms of quality and ease of use!

2026年4月2日
Neewer ロゴ

Neewer からの回答

We love a happy customer! We truly appreciate your business and look forward to serving you again.

Thanks!
Neewer

5つ星のうち5の評価

Great products

There were some issues with my order but their great customer service took care of them in a satisfactory manner.

Neewer always has great products that stand up to use and always at a reasonable price.

2026年3月27日
Neewer ロゴ

Neewer からの回答

Very sorry about the initial problem but very happy to hear everything has been resolved. Hope you are enjoying all your new gear and we look forward to serving you again.

Thanks!
Neewer

5つ星のうち2の評価

The light will not light up once is…

The light will not light up once is turned off. Inconsistant dependability.

2026年4月20日
Neewer ロゴ

Neewer からの回答

We are very sorry to hear that you are having issues with the light. We'll be reaching out to help you get this resolved, or you can contact us at service@neewer.com or +1 732-623-9777

Thanks,
Neewer

5つ星のうち5の評価

Very fast shipping

Very fast shipping, everything came neatly packaged and timely. The light exceeded my expectations.

2026年4月9日
Neewer ロゴ

Neewer からの回答

Thank you for your purchase and happy to hear you are enjoying the light. We truly appreciate your business and look forward to serving you again.


Thanks!
Neewer

5つ星のうち5の評価

Excellent product

Excellent product, great value and exceptional delivery service!👍🏾👍🏾

2026年4月10日
Neewer ロゴ

Neewer からの回答

Happy to hear your feedback on your order. Thank you for shopping with us! We’re so happy you chose Neewer.

Thanks!
Neewer

5つ星のうち5の評価

Honestly I must day that I am well…

Honestly I must say that I am well pleased with tye customer service and service support from Neewer. I have been using your products for several years now and have decided to go fully NEEWER! Thanks for making great reliable products it has helped me up my photography game here in Jamaica!

2026年4月7日
Neewer ロゴ

Neewer からの回答

Thank you for your purchase. We're so happy to hear you are enjoying all of your Neewer gear. We’re so lucky to have customers like you!

Thanks!
Neewer

5つ星のうち5の評価

30watt RGB inflatable tube light

I bought the 30watt RGB inflatable tube light. The order was easy, shipping was reasonably fast and so far the light is amazing. It could use a longer charging cable, or specs on what other cables could be used. I’d love to be able to power these from a wall adapter or an external battery for longer life

2026年4月8日
Neewer ロゴ

Neewer からの回答

Thank you for your suggestions on the inflatable light cable. I will pass that on to our development team. We truly appreciate your business and look forward to serving you again.

Thanks!
Neewer

5つ星のうち5の評価

Experience Review

Easy to use website, fast delivery and so far a great product. Best price anywhere even beat Amazon.

2026年4月8日
Neewer ロゴ

Neewer からの回答

Thanks for shopping at Neewer! Enjoy your new tripod and we hope to have the pleasure of doing business with you in the future.

Thanks!
Neewer

5つ星のうち5の評価

Promo sale is amazing

Promo sale is amazing. Product absolutely good. Sales team and support delivery so fantastic help me when I need to solve my problems. Bravo neewer

2026年4月8日
Neewer ロゴ

Neewer からの回答

Glad to hear we were able to help you out. Let us know if there is anything else we can help with. We truly appreciate your business and look forward to serving you again.

Thanks!
Neewer

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