New Heat Solutions LLP 

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5つ星のうち5の評価

This a well-organised professional, efficient, but very friendly company. The work to install the Air Source heat pump took a solid four days, during a cold week, most of which was using four electri... もっと見る

企業が回答しました

5つ星のうち5の評価

I requested repairs and annual service for my boiler and underfloor heating system from New Heat. They were very responsive to my e-mails and phone calls. There were no hidden costs. Every job was exp... もっと見る

企業が回答しました

5つ星のうち5の評価

Matt came to diagnose a low-flow issue with our Mitsubishi Heat Pump. He diagnosed the system, checked for possible issues and discussed recommended options to remedy the issue. We booked him for a ne... もっと見る

企業情報

  1. 暖房設備施工請負業者
  2. ・
  3. ボイラー・暖房サービス
  4. 環境に配慮した再生可能な天然資源
  5. 太陽熱給湯システム提供業者

当該企業による記述

At New Heat Solutions, we believe in building a loyal and efficient team that understands that above all else, quality matters. Through this ethos. we have gained a reputation of quality installation and reliability with numerous residential and commercial clients and developers within the home counties. Our scope of work ranges from the installation of all types of commercial and residential plumbing, to underfloor heating and renewable energy solutions, as well as annual servicing on all types of heat pumps, and a full post-installation commissioning service. We are fully conversant with the Government Department for Business, Energy & Industrial Strategy and can offer practical and meaningful advice gained over numerous field installations in order to propose workable solutions. Whilst our main scope of work is in the installation of plumbing, underfloor heating and renewable energy, maintenance work is always an important consideration. We are very proud to be MCS accredited, certifying us as a low-carbon contractor in the renewable field. Spearheading the Renewables Servicing department is Matt Heath, who over his 18 years in the industry, has gained a wealth of experience and technical knowledge on servicing and maintaining renewable heating solutions. Alongside Matt is a strong team of professionals who work to ensure that our clients’ heating systems are working at their best.


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すべてのレビュー

(86)

過去12か月のレビュー数: 5件

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5つ星のうち5の評価

Great Service

We booked New Heat to service our boiler and ASHP. They turned up on time, were knowledgeable, and were very respectful to both my wife and I. Great service and well priced. RF

2023年2月28日
自発的なレビュー
5つ星のうち5の評価

Annual service of ground source heat pump system.…

New Heat carried out the annual service of our ground source heat pump,

They were prompt, efficient and courteous.

2023年2月13日
自発的なレビュー
New Heat Solutions LLP ロゴ

New Heat Solutions LLP からの回答

Hi Richard,
Thank you for your review of the Annual service recently carried out at your property.
We appreciate your feedback!

5つ星のうち5の評価

Professional Service

On time, Spent more time on looking for solutions to my issues than I expected and came up with various adjustments to improve the heating issues I have

2023年2月2日
自発的なレビュー
New Heat Solutions LLP ロゴ

New Heat Solutions LLP からの回答

Thank you very much for leaving us a review. We look forward to assisting you again in the future.

5つ星のうち5の評価

Friendly, well-organised professionals.

This a well-organised professional, efficient, but very friendly company. The work to install the Air Source heat pump took a solid four days, during a cold week, most of which was using four electric heaters to keep the house warm. Everything went very smoothly and no problem or preference of ours was too much trouble to sort out. The only slightly unwelcome surprise was the size of the outdoor unit. On the other hand, the heat in the pipes was no less than before the installation and better than a friend who called to check and compare has experienced. The team were neat, careful and considerate. Top marks!

2023年1月20日
自発的なレビュー
New Heat Solutions LLP ロゴ

New Heat Solutions LLP からの回答

Thank you very much for taking the time to leave New Heat Solutions a review, we really appreciate it.
We look forward to assisting you again in the future.

5つ星のうち5の評価

New Heat Solutions Heat Pump Service

New Heat Solutions did a first class job to complete the annual service of our Heat Pump. The engineer was prompt, very knowledgeable and offered some great advice and was done in just over an hour. I would recommend to others and use again.

2023年1月6日
自発的なレビュー
New Heat Solutions LLP ロゴ

New Heat Solutions LLP からの回答

Thank you for taking the time to leave a review, we truly appreciate it.
We look forward to working with you again in the future.

5つ星のうち5の評価

Annual Samsung air source heat pump service

Engineer turned up on time, checked all radiators, tank, heat pump. took a couple of hours. no problems.

2022年11月22日
自発的なレビュー
New Heat Solutions LLP ロゴ

New Heat Solutions LLP からの回答

Good afternoon, Mr Jones,

Thank you very much for leaving us a review, we really appreciate your comments.
We look forward to working with you again!

5つ星のうち5の評価

New Heat great Heat pump installation

New Heat has installed a new Heat Pump and a retrofitted heated floor.
The overall process is excellent from the survey until the end of the work. The information is evident and detailed. You have quickly a good idea of the overall cost of the project and there's no hidden cost coming along the way.
The schedule has been perfectly respected and the quality of the work is at a very good standard.
All your contact are polite, quick to respond, and very professional.
Overall we are very happy with the result, the Mistubichi Heat pump is surprisingly very quiet and the new heated floor is very efficient.
New Heat has done a great job and we highly recommend the company if you want to install a heat pump system.

Family VINCENT

2022年10月24日
自発的なレビュー
New Heat Solutions LLP ロゴ

New Heat Solutions LLP からの回答

Good afternoon, Mr Vincent,

Thank you very much for your feedback - we really appreciate it.

Please do let us know if you require any further assistance.

5つ星のうち5の評価

Very good

The service is thorough and we are kept in the picture very well as to what we need to do to ensure the system works well. Very good work.

2022年10月27日
自発的なレビュー
New Heat Solutions LLP ロゴ

New Heat Solutions LLP からの回答

Thank you for your review. We look forward to assisting you again in the near future.

5つ星のうち5の評価

Heating via ASHP for village hall charity ..

We are a village hall charity and saw so many companies regarding Air Sourced Heat Pumps for heating. New Heat were the only company that we felt confident dealing with. We are delighted with the results of the installation and were pleased that New Heat were so responsive when we had a couple of minor issues in the first week.

2022年9月5日
自発的なレビュー
New Heat Solutions LLP ロゴ

New Heat Solutions LLP からの回答

It has been a pleasure working at Chiddingfold Village Hall, thank you for your feedback it is much appreciated.

5つ星のうち5の評価

Heat Pump Service

From the response to my initial query to the service being completed New Heat were professional, timely, helpful and knowledgeable. We will be using them going forward and would highly recommend.

2022年10月6日
自発的なレビュー
New Heat Solutions LLP ロゴ

New Heat Solutions LLP からの回答

Hi Clare,
Thank you very much for taking the time to leave us a review, we really appreciate it. Please do let us know if you require any assistance before your next service.

Kind regards,
Gemma

5つ星のうち5の評価

Very Happy Customer!

Our experience with New Heat was first class from start to finish. Jo in the office was very helpful in arranging our appointment and following up afterwards.

Matt the engineer was very helpful and extremely thorough in his inspection and has got our underfloor heating set up and running correctly.
Thank you New Heat.

2022年9月27日
自発的なレビュー
New Heat Solutions LLP ロゴ

New Heat Solutions LLP からの回答

Thank you very much for your review - we really appreciate it!

5つ星のうち5の評価

Brilliant service

Brilliant service, excellent communication, very reasonable and they know what they are doing. Also it took them only 24h to come out to a fault for my solar system, whilst other companies had a 3-4 months wait time.

2022年8月8日
自発的なレビュー
New Heat Solutions LLP ロゴ

New Heat Solutions LLP からの回答

Thank you very much for taking the time to leave us a review. We really appreciate it! Please do let us know if you require any further assistance, we will be more than happy to help.

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