Next Day Sofas レビュー 

768
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent, start to finish! I ordered purely based on the basis of next day delivery and was hoping for the best. I got the best! The website is easy to navigate, purchasing was straightforw... もっと見る

5つ星のうち5の評価

Very pleased with the sofas, good quality, comfortable and fit perfectly with the decor. I chose orange although I would describe the colour as ochre but it’s what I expected as I sent for a sample... もっと見る

5つ星のうち4の評価

Very smooth for the sending out of material samples to the ordering of the sofa. Very friendly staff and very helpful. However I would say the 3rd party delivery company need investigation as this... もっと見る

企業が回答しました

5つ星のうち5の評価

Ordered sofa and chair online on Sunday, confirmation email received shortly afterwards, very easy to use website. Good communication via email and text. Delivery arranged via Furdeco, email receive... もっと見る

企業情報

  1. 家具店

当該企業による記述

Next Day Sofas is offered by LVK Ltd, an established furniture retail business based in Sussex. We are dedicated to providing quality products to private customers at the lowest prices, and buy in bulk from the original manufacturers wherever possible. Our office is open from 8.30am to 5.30pm 7 days a week, and our friendly customer services team is committed to giving you the best service possible. If you have any questions at all about our products or delivery service, please give us a call.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

768件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(768)

過去12か月のレビュー数: 38

レビューを書く
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5つ星のうち5の評価

Dubious about ordering online from a…

Dubious about ordering online from a company that I had never heard of, but the quick delivery offered and reasonable price swung it for me. The sofa is for a garden room so thought to myself if it’s terrible it’s not the end of the world.
However I cannot express how pleased I am! Ordered for crate delivery tea time Wednesday, recieved phone call straight after to confirm it would be Friday which I knew as the website tells you the cut off times. Delivery arrived today and wow, the sofa is fantastic quality and I would deffo have one for my main house it’s that good. Delivery man was exceptional, so good that I rung the delivery company to sing his praises. Can’t recommend this company enough, absolutely brilliant from start to finish

2023年7月14日
自発的なレビュー
5つ星のうち5の評価

great sofa, poor delivery…

The service received from Next Day Sofas was faultless. We ordered on Friday, received a telephone on Saturday and received a tracking email on Monday to inform us the Sofa had started it's journey.
Unfortunately our issue sits with the delivery company. Our sofa was unpacked in the street in the rain as we were informed it wouldn't fit in the house with the box. They then informed us on several occasions during delivery that it wasnt going to fit whilst roughly handling the sofa. They gave the impression that ttey were short of time and just wanted to dump and run without any care or consideration for how the item should be maneuvered into the room. My husband and I requested they leave the soa in thd hall and we would put the sofa in the room. On unwrapping the sofa we have discovered 2 puncture holes in the rear of the back rest which we believe are the results of the delivery guys rough handling

2023年7月4日
5つ星のうち1の評価

i can see from my very large window the…

i can see from my very large window the road leading to these apartments i gave this company instructions type in main door the number of my door and i let them in with intercom but there are a lot of workmen around who would have let them in because they were taking a long time ringing i went to look for the driver the workmen said they had gone they didnt ring really angry

2023年7月3日
Next Day Sofas ロゴ

Next Day Sofas からの回答

Dear Lillan,

Thanks for taking the time to write a review and thanks for taking my call earlier , i am sorry the drivers left without delivering your sofa but as discussed the mobile number you provided didn't work and we weren't provided with an alternative landline to call you on.

I am glad the sofa has now been delivered and you are happy.

Many Thanks
Lee Burridge
Customer Service Manager
Next Day Sofas
01273 917326

5つ星のうち4の評価

The lady I spoke to on the phone made…

The lady I spoke to on the phone made everything very clear how things worked when the delivery would be made how the payment would be taken. It was very easy to follow my only negative is the chair coin unassembled which you did tell me and she said it was fairly easy to put together. Unfortunately, one of the spanners was missing from the set so put in the chair together, turned out to be a bit of a pain

2023年6月5日
5つ星のうち5の評価

FIRST RATE COMPANY

Very pleased with our two leather swivel chairs delivered 26 April 2023. We had two chairs delivered from Next day Sofas in 2019 and they have worn really well .

2023年5月8日
5つ星のうち1の評価

Terrible sofa do not buy

Bought the two seater Richmond sofa in Black. Description states bonded leather and faux leather, I cannot see any bonded leather just all faux leather. Bought this sofa in March 2023 so only had it a couple of months and already it is all scratched and the faux leather is peeling and coming off in bits. It is extremely small for a 2 seater (yes I did measure it) would suit children as 2 adults would be squashed together on it the seating area is that small.
The upholstery is terrible hard and uncomfortable. I paid £619.99 for this settee which I have now given to my dogs and bought another sofa from a different company. Also it was not delivered next day as it states it would be it was a week before delivery.

2023年3月15日
自発的なレビュー
Next Day Sofas ロゴ

Next Day Sofas からの回答

Dear Karen,



Thanks for taking the time to write a review, i am really sorry and slightly surprised you aren't happy with the sofa you brought or the delivery timescales as we haven't had any correspondence from you since you originally placed your order.

I have tried numerous times to contact you to see if there is a fault with your sofa so that we can resolve your complaint but haven't had a reply.

In terms of the size of the item the Richmond is one of our smaller ranges and all measurements are clearly advertised on each product to give customers the information needed to make their choice.


The Richmond is a slightly firmer sofa and is covered in a tough durable bonded leather and comes with a warranty so again please reach out on the number below if you feel the leather has failed.

I can see you opted to take advantage of our free two-man delivery taking 5/10 working days, you did have the option of a next working day kerbside delivery at checkout but refused it.

I hope we can resolve your complaint, please call me on 01273 917326.



Many Thanks
Lee Burridge
Customer Service Manager
Next Day Sofas

5つ星のうち5の評価

total excellent service

I was so impressed with the service I received from Next Day sofas would be an understatement. They were truly unbelievably helpful unlike some companies I dealt within the past. They couldn't do enough for me the service and delivery was totally excellent. The reclining chair and stool. The product when l unpacked was very good and the courtesy I felt from the company went beyond anything I've experienced in a long time. Old fashioned service totally recommend

2023年4月20日
自発的なレビュー
5つ星のうち5の評価

Beautiful Sofas

These sofas are amazing, l never thought that l would find something similar to my old ones which l have had for some time but here they are!
They look beautiful in the living room, and so comfy. Easy transaction but the delivery company let them down, but they were very quick to sort it out.
Thank you.

2023年4月11日
自発的なレビュー

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