Like a previous reviewer, I also bought their infrared straighteners which stopped working after only 4-5 months of use- the swivel cord seems to have disconnected internally and would only keep the... ãã£ãšèŠã
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Thought the product was almost exactly what I wanted. My old hair dryer was a Carmen travel, I had ,had it for over 15 years, bought another one exactly the same but it literally blew up after using i... ãã£ãšèŠã
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Having checked googled for the price difference the Nicky Clark straighteners were cheaper to buy direct from source. They were delivered within 2 days. Perfect packaging! No issues as I wanted them f... ãã£ãšèŠã
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I purchased the Frizz Control Hair Dryer for my fiancé and she could not be more pleased by it. Before doing so i contact the Nicky Clarke team for advice and they were very friendly and responsive. T... ãã£ãšèŠã
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Providing salon quality hair tools and products since 1991, Nicky Clarke is an iconic British brand. Offering a wide selection of hair tools and products including hair dryers, hair straighteners, hot air stylers and much more. We offer free and speedy delivery and hassle free returns policy for customer peace of mind.
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Suite 5, 5th Floor City Reach, 5 Greenwich View Place, E14 9NN, London, è±åœ
- 0333 121 8100
- hello@nickyclarke.com
- nickyclarke.com
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Waste of money for awful quality and zero customer support
Like a previous reviewer, I also bought their infrared straighteners which stopped working after only 4-5 months of use- the swivel cord seems to have disconnected internally and would only keep the straighteners on in certain positions, so basically unusable. I had other problems from the get-go with them making parts of my hair smell oddly metallic and damaging my hair a lot too, but despite trying to get in contact with their customer service several times, Iâve gotten no response at all. Just a waste of money for overpriced gimmicky straighteners.
Quite a shame as my previous straighteners from them were great and lasted a long time, but clearly they donât seem to care about product quality anymore, or even basic support.
Unsafe hairdryer !!!
My hair dryer started making a loud noises and a burning smell came straight away. I turned them off straight away!!! They were clearly faulty and dangerous. If I had continued to use them I saw they might have set a light or be extremely dangerous!! They are not very old and should not be faulty!!!! Not impressed!!!
I bought some infrared straightenersâŠ
I bought some infrared straighteners and was delighted with them. After 4 months of light use theyâve stopped working. Iâve emailed the company and got zero response. Iâm so disappointed
I have been trying all day to getâŠ
I have been trying all day to get through to Customer Service on the phone and have been holding on for hours. I have sent them an email with no response. I have had three hot hair brushes from them, first one was great, the second one overheated and stopped working and the one I have now is also over heating so will only work on cool setting but even then overheats after ten minutes so it has to be switched off for a few minutes to cool down.
I have been waiting for a replacementâŠ
I have been waiting for a replacement product to be sent out since making a complaint in April , ever since this was confirmed by email and calling customer service so many times still no response the product blew up whilst my daughter was drying her hair and sent videos etc absolutely shocking
Everything was fine in respect ofâŠ
Everything was fine in respect of ordering and delivery but when my wife opened her Christmas present there was no nozzle present in the box. The packaging gave the indication it may have been a a previous return. The hair dryer is working fine but without a nozzle.
Cliff Gregory

Nicky Clarke ããã®åç
Lovely product excellent service nextâŠ
Lovely product excellent service next day delivery,would definitely recommend.

Nicky Clarke ããã®åç
First time ordering direct
First time ordering direct. Website was user friendly. Didnât take long to find what I wanted cheaper price than the shops and speedy delivery.

Nicky Clarke ããã®åç

Nicky Clarke ããã®åç
Love Craig heâs awesome always does myâŠ
Love Craig heâs awesome always does my hair beautifully I donât even have to show him what I want he just does his magicâŠ.. lovely atmosphere friendly and attentiveâŠ. Perfect ð

Nicky Clarke ããã®åç
Its a christmas present
Its a christmas present so I cant comment on the item itself but delivery was very good as was the price of the items

Nicky Clarke ããã®åç
Very happy older customer!
Very pleased with my new travel hair dryer. I will b using it at home too as it is super efficient, light weight and the cable is a perfect length.
Ordering and delivery was excellent.
Many thanks, Nicky Clarke, for an excellent product!

Nicky Clarke ããã®åç
No response from Customer Service
I am still waiting for a response from Head Office regarding the hairdryer being delivered in a damaged box and therefore being ungiftable. I currently own an expensive ornamental hairdryer!
Delivery was very prompt
Delivery was very prompt. The product has an issue with the brush. Depending on how you turn the brush it can become loose from its fixing. This means you have to twist it back on but brush is extremely hot therefore twisting it is very difficult

Nicky Clarke ããã®åç
Unsatisfactory customer experience
I ordered a new hairdryer from Nicky Clarke company during the morning of Monday 28th October. I received an invoice with an order no. I am still waiting for delivery. Having contacted their customer services I was directed to a distribution company who knew nothing about my order. They sent me back to Nicky Clarke who I contacted again on Friday 1st November. I have received nothing from them and have now asked for my money back. The service was poor and I am not very happy.
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