Like a previous reviewer, I also bought their infrared straighteners which stopped working after only 4-5 months of use- the swivel cord seems to have disconnected internally and would only keep the... もっと見る
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Thought the product was almost exactly what I wanted. My old hair dryer was a Carmen travel, I had ,had it for over 15 years, bought another one exactly the same but it literally blew up after using i... もっと見る
企業が回答しました
Having checked googled for the price difference the Nicky Clark straighteners were cheaper to buy direct from source. They were delivered within 2 days. Perfect packaging! No issues as I wanted them f... もっと見る
企業が回答しました
I purchased the Frizz Control Hair Dryer for my fiancé and she could not be more pleased by it. Before doing so i contact the Nicky Clarke team for advice and they were very friendly and responsive. T... もっと見る
企業情報
当該企業による記述
Providing salon quality hair tools and products since 1991, Nicky Clarke is an iconic British brand. Offering a wide selection of hair tools and products including hair dryers, hair straighteners, hot air stylers and much more. We offer free and speedy delivery and hassle free returns policy for customer peace of mind.
連絡先
Suite 5, 5th Floor City Reach, 5 Greenwich View Place, E14 9NN, London, 英国
- 0333 121 8100
- hello@nickyclarke.com
- nickyclarke.com
3.2
まあまあ
74件のレビュー
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Excellent quality item
Excellent quality item! The air brush is so easy to use and well worth the cost. I have thick curly hair and my hair was dried and bouncy really quickly.
2024年10月27日
Paid for the goods never arrived phone…
Paid for the goods never arrived phone number is for tech support only I’m still waiting to hear back
2024年10月19日
I placed an order on the 25/10/24 and…
I placed an order on the 25/10/24 and still have not received this, I emailed to chase and have had no response!
2024年10月25日
Badly damaged delivery
Parcel arrived today and despite being marked fragile is badly damaged. I ordered the item as a birthday present for my granddaughter on the 24th of this month and just hope I can get this problem resolved in time.
2024年10月12日
Nicky Clarke からの回答
Hi, thank you for choosing Nicky Clarke and taking time to leave a review. I am very sorry that your item was damaged. As with most online businesses we use 3rd party couriers to deliver to the customer and at the point the parcel is handed over to them, we lose control over how it is handled. We endeavour to use the couriers that offer the best service to our customers but in this instance, it has clearly not been the case.
Please contact our customer services dept on 03331 218100 or via email at hello@nickyclarke.com quoting your order no. and we would be happy to offer a refund or replacement. Thanks
Really is excellent for fine hair
Really is excellent for fine hair. It feels like there is hardly any heat coming from the dryer, which is great. Has lots of power, so dries hair quickly. Have had a Shark IQ and this is better and cheaper.
2024年9月28日
Nicky Clarke からの回答
Thank you so much for your positive review. We really appreciate it.
I’m has not arrived after a week
2024年9月17日
Nicky Clarke からの回答
I am very sorry to hear your item has not arrived. We usually aim to fulfill all orders with 24-48 hours but this has not been the case here. We are investigating this with our warehouse and assure you we will get this out to you ASAP
Hairdryer exploded
I just went to blow dry my hair using my Nicky Clarke super shine hairdryer and when I turned it on its was on for around five seconds and I started to smell fire didn’t think any thing of it as I work in a salon and I am used to that smell all of a sudden there was a big bang around two seconds after smelling the smoke the hair dryer exploded on my hands and shards of plastic went everywhere the cover for the fan shot of and hit my wall one of the shards of plastic hit me I could only imagine what would of happened if I used it in the salon as I have only had this hair dryer for coming up three years at Christmas time I am just shocked by this
2024年9月24日
自発的なレビュー
Nicky Clarke からの回答
We are very sorry and concerned to hear of the experience you have had with the Supershine Dryer. I can assure you this is an isolated incident and that this model was produced by the previous distributor. We have not sold this product directly since 2020.
Please contact our customer services dept on 03331 218100 or via email at hello@nickyclarke.com and we would be happy to offer a replacement of equal or higher value. Thanks
Item delivered and left behind bins…
Item delivered and left behind bins without notification. Its been raining a lot recently, one very soggy box & water damaged item.
2024年9月17日
Nicky Clarke からの回答
Hi, thank you for choosing Nicky Clarke and taking time to leave a review. I am very sorry that your item was damaged. As with most online businesses we use 3rd party couriers to deliver to the customer and at the point the parcel is handed over to them, we lose control over how it is handled. We endeavour to use the couriers that offer the best service to our customers but in this instance, it has clearly not been the case.
Please contact our customer services dept on 03331 218100 or via email at hello@nickyclarke.com quoting your order no. and we would be happy to offer a replacement. Thanks
Lack of communication after the order…
Lack of communication after the order was confirmed.
Finally received the brush after down loading pictures of my order. Don’t know why this had to be done. I can only assume they lost the order.
2024年9月6日
Nicky Clarke からの回答
HI Jill, thanks very much for using Nicky Clarke and we apologise for the delay in processing your order. We are investigating the issue and will have it resolved ASAP. We normally aim to dispatch order the next working day but in this instance, something has gone wrong.
Absolutely amazing my hair has never…
Absolutely amazing my hair has never been so straight doing it myself, straighteners
2024年8月23日
Nicky Clarke からの回答
Thanks So much for taking time to leave a review and for choosing Nicky Clarke. We are so glad you love the product, please follow us on Instagram for tips, tricks and special discount.
Nickey clark hair dryer …
Realy pleased with my new hair dryer next day delivery was great thank you happy customer 😀
2024年8月30日
Nicky Clarke からの回答
Thanks So much for taking time to leave a review and for choosing Nicky Clarke. We are so glad you love the product, please follow us on Instagram for tips, tricks and special discount.
Thought the product was almost exactly…
Thought the product was almost exactly what I wanted. My old hair dryer was a Carmen travel, I had ,had it for over 15 years, bought another one exactly the same but it literally blew up after using it twice, so decided to buy another brand and one I recognised. Being a senior citizen with severe arthritis am unable to handle a normal hair dryer it has to be light. This one fits the bill, I just wish the nozzle was wider like the carmen, I can only dry smaller areas and more precise drying. But it works and I am happy. Thank you.
2024年8月7日
Nicky Clarke からの回答
Thanks So much for taking time to leave a review and for choosing Nicky Clarke. We are so glad you love the product, we will take you feedback on board for future development. And you can always use without the nozzle for faster drying and better coverage. Please follow us on Instagram for tips, tricks and special discount.
The hair dryer I ordered was delivered…
The hair dryer I ordered was delivered on time. Value for money and included what was advertised. No parts missing as my experience from another company
2024年8月20日
Nicky Clarke からの回答
Thanks so much for taking time to leave a review and for choosing Nicky Clarke. We are so glad you received good service and hope you love the product, Please follow us on Instagram for tips, tricks and special discount.
Would be better to have a small head…
Would be better to have a small head not just the two large heads, you can’t do curls
2024年8月12日
Nicky Clarke からの回答
Thank you for leaving a review and we are sorry that the product you purchased did not fully meet your needs. We do sell an alternative air styler (Frizz Control Hot Air Styler - NHA046) which contains multiple attachments including a smaller brush head for curls/shorter hair. We offer a 30 day returns policy, so if you would like to return this for a refund, we can arrange this and perhaps replace it with the Frizz control product?
Hair dryet - Very quick and efficient delivery
Very quick and efficient delivery - ordered on Saturday arrived Tuesday. Great
2024年8月17日
Nicky Clarke からの回答
Thanks so much for taking time to leave a review and for choosing Nicky Clarke. We are so glad you received good service and hope you love the product, Please follow us on Instagram for tips, tricks and special discount.
My straighteners came very quick and…
My straighteners came very quick and are perfect for the price.
2024年8月13日
Nicky Clarke からの回答
Thanks so much for taking time to leave a review and for choosing Nicky Clarke. We are so glad you received good service and hope you love the product, Please follow us on Instagram for tips, tricks and special discounts.
Nicky Clarke からの回答
Thanks so much for taking time to leave a review and for choosing Nicky Clarke. We are so glad you received good service and love the product, Please follow us on Instagram for tips, tricks and special discount.
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