Noble Claims Services レビュー 

Shocking customer services and handling…
Shocking customer services and handling claims, it's no point paying for legal expenses, because they won't do anything in terms of contracting third party, they also lies long waiting to respond calls they so stupid they don't know nothing the services they have

Had a minor accident that was my fault my car was not damaged other car was Nissan 2006
They have reported it as a fault claim £7225 pounds Waw the car is worth about £2000/2500 market price called and been told the other party hired a car obviously to some one interest in there as we all know the car hire commission game
Why wasn’t the car written off no idea
No wonder insurance premiums are increasing
Because the greed of employers at such companies to make commission it really is a big game

Thank you this issue has been resolved.

Changed my stars to 3 from omega because one lady who is Stephanie Field help me with my complaint and solved it asap so all the credit goes to Stephanie Field from me 👍🏼

Never ever in my whole life will i use nobel claims what a joke they have taken my car in for repair because apparently it was repairable over 3 weeks and still no information what guess what someones been driving my car around because its put an extra 50 miles on clock my tracker has been sending me notifications about it been involved in another accident while driven but guess what i dont even have the car it was apparently had to be in a storage to be kept in a safe location luckily i have taken screenshots of the tracker and will be putting a big complaint with the Financial Ombudsman as well, i did ask them to send a engineer to my address for them to assess it but was told we don’t provide that service all other insurance companies do. You call the office and no one has any information about each other,

WITH ALL MEANS IF YOU HAVE INSURANCE WITH DCL STAY AWAY FROM NOBEL CLAIMS IF YOU WANT A STRESS FREE LIFE GO.

Having a accident is a stress on its own but having to deal with people thats unaware of how the claims system works is another level of stress

23/05/24

THEY HAVE REPLIED TO THIS REVIEW BUT STILLLL NO INFO I DONT LET GO EASY THEY HAVE BLOCKED ME FROM THE WHATS APP NUMBER 😂 WELL HERE STARTS THE SECOND STAGE OF THE COMPLAINT TO FILE THE WITH THE Financial Ombudsman

The far the worst company to deal with they have zero interest in helping and you have to call them to chase them up i only used them because my insurance company provided them but next year im 💯 no renewing with DCL and plus ill be taking my fleet customers away to this is ridiculous.

Which uk company closes on a Friday? This is how you know its a joke company dont trust them

I was involved in an accident recently and my car required repair work. Although everyone I had spoken to acted professionally and were helpful; the complicated nature of my queries resulted in speaking to Ms Tara Cafferkey who went the extra mile and took it upon herself to resolve the issue at hand quickly and amicably. Thank you for the speedy and efficient resolution of my claim. A.H. Amiri

5 stars are only for Tara caffarkey. Tara was the only one who understood the issue which was caused by her other colleagues. Thank you

The company has a very fast response and help samee has been of much help thanks

Very clear interaction with the customer service advisor.
Initialising the claim seems clear and straightforward.

Really helpfull friendly efficent staff

Lack of communication, have to keep chasing.

No assistance at all. No helps whatsoever.

In over 40 years of driving, the worst claims handling company I’ve dealt with.
Absolutely no communication whatsoever.

I would like to recommend Sebastian for his exceptional personalised service, very impressed with his ability to communicate effectively and deal with me as individual not just script on the computer screen. Well done and thank you.

Worst company ever bunch of liars and thief's. The staff shout at you and belittle you Very rude and arrogant staff I spoke to some called Tara. Some third party made a fraudulent claim against me I provided facts and hard evidence to nobble claims. the case was assessed and was closed and resolved this dragged on for 18 months but wait for the surprise. I received a shocking email 14 months later after the case was closed advising me that they have to admit liability due to court proceedings and resolved the case for their own best interest without informing me and I was in fault. they will not listen to you or help you rang them few times and was put on hold or the phone cuts off. very disgusted with nobble claim service never insure with dcl been with them for over 13 years this how they treat their loyal customers the take you money and run away from the truth. I guess this is due to their own financial gains and court costs etc. Pls guys I advise to take private solicitors and seek ombudsman service and citizen advice bureau to guide you. Once again do not insure with dcl and let nobble claims handle your claim..

I spoke to Aran he was very polite professional and very helpful

Right,
I had a policy with DCL and my claim was dealt by Noble claims. Took them 9 months to deal with the claim. A few days before my policy ended I called to see of the claim was settled as I had to provide that information to the new insurance company and was told it is not yet closed. A few days later I got a NCB from DCL and the certificate said the claim was in fact closed but that misinformation costed me £240 for the new policy. They weren't bothered to call me or send and email with that simple information.

Very good to communicate ..I was speaking to claim

Very friendly and kind gentleman spoke in a nice and friendly manner