Incredible service as always by Nodax! I don’t normally leave reviews, but just had to with this incredible company. They answered all my questions super quickly and went above and beyond in their ser... もっと見る
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Unfortunally I only received a partial delivery on a Friday, due to issues with the courier company. Damian and Magda, were not prepared for me to spend the weekend with any bed to slee... もっと見る
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What an absolute pleasure to be a customer and buy a bed from this company. I couldn’t recommend them or compliment them enough. Magda and Damian have been extremely kind and helpful from start to f... もっと見る
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We've had a Nodax bed for over 5 years and it is still in excellent condition. We recently moved house and unfortunately lost two of the bed's supporting legs during the move. We contacted Nodax to as... もっと見る
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企業情報
当該企業による記述
At Nodax, we believe that strong, beautiful furniture begins with a solid foundation — not just in design, but in the story behind it. From the very beginning, we’ve been driven by one simple purpose: to create handcrafted wooden bed frames that are strong, timeless, and made to last. Today, we still honour that same commitment to care, quality, and craftsmanship. While our product range has expanded to include underbed drawers, bedside cabinets, chests of drawers, wooden dog beds, and other bedroom essentials, we’ve never lost sight of our values. Every piece of furniture we make is handmade in the UK, crafted with care, and backed by our 10 year guarantee. We don’t just build beds — we build trust, and that’s what keeps our customers coming back. We’re proud of our journey — and even more proud to serve people who value long-lasting quality, thoughtful design, and genuine customer care. Thank you for being part of the Nodax story.
連絡先
Cornfields Barn 1, Sibleys Lane, CM6 2NU, Thaxted, 英国
- 07926223398
- sales@nodax.co.uk
- nodax.co.uk
4.9
優良
324件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Nodax a really great company
Nodax did a really great job. I love the colour of the bed frame, it's nice and solid and easy to assemble. I was very happy I ordered directly from Nodax, when I rang customer services they were very helpful indeed.
2024年1月17日
Nodax UK Ltd からの回答
Dear Mrs Helen Stone,
It's wonderful to hear about your positive experience with Nodax! It sounds like we provided a high-quality bed frame with a beautiful colour, making the assembly process easy for you. It's also great to know that our customer service team was helpful and contributed to your overall satisfaction. If you have any more feedback or need further assistance, feel free to let me know!
Kind regards,
Magda
Nodax UK LTD
On time good price
On time good price. Great product , looks fab and well made.
Instruction could be a bit clearer as the U nuts I got were 'handed' and only worked if you used them at a certain orientation. And slat placement is not a science but I'd like to have more guidance.
2024年1月21日
Nodax UK Ltd からの回答
Good Afternoon,
Thank you for sharing your feedback on the product and the assembly process. It's great to hear that the product looks fabulous, is well-made, and arrived on time at a good price. Your insights on the assembly instructions are valuable, and it's understandable that clearer guidance on the U nuts and slat placement would enhance the overall user experience. Your feedback will certainly be helpful for us to improve our instructions for future customers. If you need any assistance or have more feedback, feel free to let me know.
Kind regards,
Magda
Nodax UK Ltd
Products easy to view
Products easy to view, delivery dates and instructions for delivery could be easily added
2024年1月24日
Nodax UK Ltd からの回答
Good Afternoon,
Thank you for sharing your feedback. It's great to hear that you found the products easy to view. Your suggestion about improving delivery date visibility and providing clearer instructions for delivery is valuable for enhancing the overall customer experience.
Please feel free to bookmark our website for any future assistance you require, or please share your experience with Nodax on your local Facebook group. Kind regards,
Magda
Nodax UK Ltd
Good experience.
Good experience.
The company could not help delivering the item to the flat but they helped where they could and agreed to leave the phone by me garage.
2024年1月24日
Nodax UK Ltd からの回答
Good AFternoon,
It's great to hear that you had a good overall experience with our company, despite the limitation regarding delivery to your flat. It's nice to know that we were accommodating and made efforts to assist as much as possible, agreeing to leave the product by your garage. If you have any other feedback or need assistance, feel free to let me know.
Kind regards,
Magda
Nodax UK LTD
Excellent quality bed
Excellent quality bed - much cheaper than other companies but still excellent quality. Delivery as expected. Instruction video easy to follow from YouTube, same level of difficulty as typical ikea bed etc
2024年1月13日
Nodax UK Ltd からの回答
Dear Laurence,
Thank you for your feedback.
I'm glad to hear that you are satisfied with the quality of the bed and found it to be a great value compared to other companies. It's also great that the delivery met your expectations and that the instruction video on YouTube made the assembly process easier for you. If you have any more feedback or need further assistance, feel free to share!
Kind regards,
Magda
Nodax UK Ltd
Very happy customer
I chose the Nodax single slatted bed base after spending the whole day viewing various websites and reading so many negative reviews. I came across Nodax, never purchased before or even heard of the company.
The reduced price caught my eye, the choice of wood colour and the happy customers leaving 5 star reviews.
Easy ordering and delivery was fast. 3 parts were sent to the courier, two came on one day and the 3rd part arrived early the following day. I didn't mind as this gave me the chance to read through the instructions and sort out the bits before rushing to build it. (OCD)
The communication with the seller was 100%, kept me informed throughout the process even though tracking info was given.
The unpacked boxes were very heavy to lift and it took me ages to put the bed together on my own, DIY isn't my thing.
I thought I would have a problem trying to move the bed away from the bedroom wall to put fresh linen on there, but surprisingly once it was built with the mattress on top, the bed just slide along the carpet.
I will say, clean the pieces of wood before putting it together as my white cloth was filthy.
My son is very happy with his new bed. He's 6'4", 15 stone and the slats are very sturdy and good quality, and more importantly it does not make a sound when he rolls over...unlike his old metal one.
Very happy customer thank you.
2024年1月10日
Nodax UK Ltd からの回答
Dear Julie,
It's wonderful to hear about your positive experience with Nodax and the bed frame you purchased. It sounds like the thorough research paid off, and the reduced price, wood colour options, and positive reviews made it a great choice for you.
I'm glad to hear that the ordering process was easy, and the delivery was fast, with good communication from the seller. Taking the time to go through the instructions and prepare the pieces before assembly shows your attention to detail.
It's great that the bed frame proved to be sturdy and of good quality, especially accommodating your son's size without any noise issues.
I'm delighted to hear that your son is happy with his new bed. Thank you for sharing your detailed feedback, and I'm glad that you are a very happy customer overall. If you have any more questions or need assistance in the future, feel free to reach out.
Kind regards,
Magda
Nodax UK Ltd
Amazing customer service
Simply put, the best level of customer service I have received in years from any biz. Owner went out of his way to accomodate the request and constant communication all the way to delivery.
2024年1月9日
Nodax UK Ltd からの回答
Dear Adrian,
It's fantastic to hear that you had such an exceptional experience with the level of customer service we provided. Going above and beyond to accommodate your requests and maintaining constant communication sets a high customer service standard. It's great to know that your experience was so positive.
Kind regards,
Magda
Nodax UK LTD
Nodax UK Ltd からの回答
Dear Mary,
I'm glad to hear that you had an excellent service experience! If you have any specific feedback or need further assistance, feel free to share.
Kind regards,
Magda
Nodax UK Ltd
Stain appears matt in knotted areas
Stain appears matt in knotted areas, surely easily remedied in manufacture. Sturdy when built, a guide could be useful to a non diy customer.
2024年1月8日
Nodax UK Ltd からの回答
Dear Peter,
Thank you for sharing your feedback about the matt appearance of the stain in knotted areas. Manufacturing processes can always be improved, and your input is helpful in that regard. It's great to hear that the product is sturdy once built.
Kind regards,
Magda
Nodax UK LTD
The goods have never been delivered on…
The goods have never been delivered on the committed date although it was claimed that they are delivered before noon.
Update: Nodax’s management called subsequently to express apologies. They promised the deficiencies of the logistic company will be reviewed seriously, and they will do whatever possible to minimise my inconveniences.
The goods are delivered today (9/1). I am happy with the quality of the goods and the services provided.
The review is therefore changed from 1-star to 5.
2024年1月5日
Nodax UK Ltd からの回答
Dear Peter,
It's great to hear that the management at Nodax reached out to apologize for the delivery issue and took steps to address the deficiencies. I'm glad that the goods were eventually delivered to your satisfaction and that you are happy with both the quality of the goods and the services provided. It's wonderful that the review was upgraded from 1-star to 5 based on the positive outcome. If you need any more assistance or have any other feedback, feel free to share.
Kind regards,
Magda
Nodax UKL TD
Fantastic service and bed at a fair price!
Really impressed with the service from Nodax.
I’m really impressed with Nodax. I initially ordered a frame via eBay but noticed that the frame was cheaper on the website. Using the chat tool on the website Magda cancelled the eBay order quickly so I could order from the website instead. I ordered the Nordic Sky bed at 10am and received it at 9:30am the following morning. I couldn’t be more happy with it, I was able to put it up myself and it is absolutely rock solid, no creaks or give at all and looks fantastic.
Based on my experience I can say buy with confidence! I will definitely be using this company again when looking for a new frame.
2023年12月28日
Nodax UK Ltd からの回答
Dear Sam,
It's wonderful to hear about your fantastic experience with Nodax! I'm always very happy to help our customers :) It's impressive that you received your Nordic Sky bed promptly and that it exceeded your expectations in terms of quality and ease of assembly. Your positive endorsement of Nodax is valuable for other customers looking for a reliable company. Thank you for sharing your experience!
Kind regards,
Magda
Nodax UK LTD
Nodax UK Ltd からの回答
Dear Robyn,
That's great to hear! Quick delivery and clear, easy-to-follow instructions can make the assembly process smooth and convenient. If you have any more feedback or need assistance with anything else, feel free to let me know.
Kind regards,
Magda
Nodax UK Ltd
Excellent delivery, good quality
The delivery was on time, with great communication. The drawers I brought are very solid and will no doubt last for a long time. The reason I knocked off one star is that the ends of the drawer were not finished off properly and were therefore rough. Also the alan key which according to the included description of parts is supposed to be included to put the drawers together, was missing.
2023年12月18日
Nodax UK Ltd からの回答
Dear Caroline,
Thank you for sharing your feedback. It's great to hear that the prouct is sturdy once built. Your suggestion about improving the finish in knotted areas during manufacturing is valuable for enhancing the overall product experience. If you have any further insights or need assistance, feel free to let me know.
Kind regards,
Magda
Nodax UK LTD
The delivery was on time & the quality…
The delivery was on time & the quality of the furniture is excellent! Bed was also very easy to assemble.
2023年12月13日
Nodax UK Ltd からの回答
Dear Brian,
Thank you for your feedback. It's wonderful to hear that your delivery was on time, the furniture quality exceeded your expectations, and that the bed was easy to assemble. It sounds like you had a smooth and positive experience overall. If you need any more assistance or have further feedback, feel free to let me know!
Kind regards,
Magda
Nodax UK LTD
Sweet Dreams are made from this!
Although the delivery took a few more days than anticipated, we were blown away by the attention to the service we were given to keep us very happy...
The bed, mattress and the sweet dreams that followed from the excellent communicative customer care and the length they were prepared to go on their promise to deliver on a quality experience was amazing.
I would recommend to loved ones, with no hesitation!
2023年11月26日
Nodax UK Ltd からの回答
Dear Andy & Mirka,
We thank you for your kind words and positive feedback. We are pleased to know that you like the bed frame & mattress and our service. Our team here at Nodax is committed to providing high-quality customer service, and we’re delighted to hear that we made a good impression on you.
We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Kind regards,
Magda
Nodax UK LTD
I bought a bed frame- it's great
I bought a bed frame- it's great. Arrived on time and as it says, easy to construct (instructions clear) and the product is quality.
Customer service from this company is also great.
Very happy :)
2023年10月12日
Nodax UK Ltd からの回答
Dear Rachel,
Thank you so much for your positive feedback! We're glad you are our customer and that you enjoy the bed frame and our service.
Thanks for taking the time to write this review; it means a lot to us.
Please feel free to keep our website bookmarked for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
Kind regards,
Magda
Nodax UK LTD
Love the bed,easy to put together,I'm a…
Love the bed,easy to put together,I'm a lady who had no help so if I can do it anyone can,nice smell of wood,good quality, makes no noise, like my old bed did.fast delivery 2 days.
2023年12月4日
Nodax UK Ltd からの回答
Dear Kim Lessiter,
Your reviews made our day. We are so glad that you love your new bed and found the assembly so easy. A good quality bed frame should last for years, which is why we provide a 10-year warranty for our products.
Please feel free to keep our website bookmarked for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
Kind regards,
Magda
Nodax UK Ltd
This company has been a joy to deal…
This company has been a joy to deal with from initial order to delivery, emails answered promptly, phone calls to keep me updated , if there were more stars I would happily have awarded them
2023年12月10日
自発的なレビュー
Nodax UK Ltd からの回答
Dear Lesley Campbell,
Thanks for the awesome review about our customer service. We’re so pleased to hear it's working just as it should and that you’re enjoying it!
Please feel free to keep our website bookmarked for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
Kind regards,
Magda
Nodax UK Ltd
Incredible!
There are very few companies with exceptional service and Nodax is definitely one of them. They communicate incredibly well, service is exceptional and the delivery is super speedy. I would definitely order from them again.
2023年12月1日
Nodax UK Ltd からの回答
Dear Lauren,
Thank you so much for your phenomenal review – It really made our day.
We appreciate you taking time out of your day for us. Hope to see you order from us again!
Please feel free to keep our website bookmarked for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
Kind regards,
Magda
Nodax UK Ltd
Nice very good product and very strong…
Nice very good product and very strong solid wood
2023年11月27日
Nodax UK Ltd からの回答
Dear Jatin Patel,
As a team, we thank you for taking the time to write a review of our business and are happy to hear that your experience with us was satisfying.
Please feel free to bookmark our website for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
Kind regards,
Magda
Nodax UK Ltd
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