I ordered a refrigerator shelf for our camper and it was the wrong one. I sent numerous messages with absolutely NO response. I would NEVER buy from them again due to HORRIBLE customer service!
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I never got the parts I ordered a year ago. I have contacted Morgan Crafton, the owner, by phone and email several times but never got a response. She already charged the amount of $116.24 to my credi... ãã£ãšèŠã
Update 3 days later: Customer Service contacted me with news that part was discontinued from manufacturer and a full refund was given. Customer Service was friendly and offered a discount on future... ãã£ãšèŠã
DO NOT order from this company. I ordered a part, and several weeks later I still had no order number, confirmation, tracking info, etc. The payment was processed, and still no information on the or... ãã£ãšèŠã
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We know that keeping your Recreational Vehicle in peak operating condition is important to you, which means it is important to us,too! Our goal is to offer a wide range of parts and products at reasonable prices, and more importantly, best in class customer service. We are here to help with your RV needs so you can focus on enjoying the open road!
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Very fast service
Very fast service! Was very personable and answered all of my questions that I had on the phone. I would 100% recommend and will be using this company in the future!
2021幎12æ16æ¥
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RV Fridge Parts Direct ããã®åç
Hi Cullen! Thank you so much for sharing your experience. Iâm so happy we were able to provide you with the information you needed. Your recommendation is greatly appreciated, and we look forward to doing business with you soon!
Great experience!
I contacted Norcold parts express. Morgan immediately answered and was able to place the order for the power board I needed right over the phone. I received the power board in a timely manner and Morgan followed up with me to assure I received it. Excellent customer service. I will be doing business with Norcold parts express in the future. Thank you so much Morgan!
2021幎10æ31æ¥
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RV Fridge Parts Direct ããã®åç
Janice, I am incredibly happy your experience with us was such a positive one! Thank you for your kind words, they truly mean so much. I look forward to working with you again in the future!
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