Nordic Sculpt レビュー 

Nordic Sculpt からの回答

2026年6月23日

Hi IbBs,

Thank you so much for your wonderful 5-star review! 💙

We're delighted to hear that you're enjoying the product and that you've had such a positive experience with our customer service team.

Providing prompt, friendly, and helpful support is something we take great pride in, so it's wonderful to know that Erika and Rex were able to assist you quickly and courteously throughout your experience.

We'll be sure to pass along your kind words to both Erika and Rex. They’ll be thrilled to know that their support made such a positive impression.

Thank you again for taking the time to share your feedback and for awarding us 5 stars. We're so pleased to hear that you're loving the product so far, and we hope you continue to enjoy great results on your journey.

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年6月23日

Hi Carelle,

Thank you so much for your wonderful 5-star review! 💙

We're delighted to hear that you had a positive experience with our customer service team and that the assistance you received was both fast and effective.

Providing prompt, efficient, and helpful support is something we strive for every day, so it's incredibly rewarding to know that we were able to meet your expectations.

We'll be sure to pass along your kind words to Jhon. He'll be thrilled to know that his support made a positive impact on your experience.

Thank you again for taking the time to share your feedback and for awarding us 5 stars. Your support means a great deal to us, and we're grateful to have you as part of the Nordic Sculpt family.

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年6月23日

Hi Faz,

Thank you so much for your wonderful 5-star review! 💙

We're delighted to hear that Erika was able to assist you and help resolve the delivery issue when things didn't go as planned.

We understand how frustrating delivery problems can be, so we're pleased that Erika was able to step in, provide support, and work towards a solution for you. Delivering excellent customer service is always our goal, and it's rewarding to know that your experience reflected that.

We'll be sure to share your kind words with Erika. She'll be thrilled to know that her assistance made a positive difference.

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年6月23日

Hi Krisztina,

Thank you so much for your wonderful 5-star review! 💙

We're delighted to hear that you loved the machine and appreciate you taking the time to share your experience with us.

At the same time, we're sorry that your original device developed an issue after its first use. We understand how disappointing that can be, especially when you're excited to begin your journey.

We're very pleased to hear that Rex was able to assist you quickly and arrange a replacement without delay. Providing prompt and effective support is something we take great pride in, and it's wonderful to know that Rex helped make the process smooth and stress-free.

We'll be sure to pass along your kind words to Rex. He'll be thrilled to know that his assistance made such a positive impact on your experience.

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年6月23日

Hi Tara,

Thank you so much for the wonderful 4-star review! We are thrilled to hear that Erika was able to assist you so quickly and get your replacement sorted without any hassle.

We completely understand wanting to wait until the new machine is safely in your hands before giving that final star! Your replacement is on its way, and we hope it arrives quickly so you can get back to enjoying it.

If you need any further updates on the tracking or have any questions when it arrives, please don't hesitate to reply to Erika's email—we've got you covered. Thanks again for your support!

Warm regards,
Arnold, Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年6月23日

Hi Jacqui,

Thank you so much for your wonderful 5-star review! 💙

We're delighted to hear that Erika provided you with amazing customer service and was able to answer your questions while also sharing additional information to help you get started with confidence.

It's exciting to hear that you're about to begin Week 1 of your journey! We hope you have a fantastic experience with the product and look forward to hearing about your progress in the future.

We'll be sure to pass along your kind words to Erika. She'll be thrilled to know that her support helped make a positive impression before you've even begun your treatment plan.

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年6月23日

Hi Stephanie,

Thank you so much for your wonderful 5-star review! 💙

We're delighted to hear that Kristina was able to assist you and provide the support you needed. We understand that everyone's wellness journey progresses at a different pace, so we're glad she could help you pause your subscription and share additional resources to support your goals.

It's especially wonderful to hear that you're feeling motivated to start using the device again. Consistency can make a big difference, and we hope you continue to have a positive experience as you move forward.

We'll be sure to pass along your kind words to Kristina. She'll be thrilled to know that her advice and assistance had such a positive impact on your experience.

Thank you again for taking the time to share your feedback and for awarding us 5 stars. Your support means a great deal to us, and we're grateful to have you as part of the Nordic Sculpt family.

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年6月23日

Hi Anne,

Thank you for sharing your feedback. We are very sorry to hear that your experience did not meet your expectations and that you are unhappy with the design and features of the massager.

We take all feedback seriously, but we would like to clarify that our products are authentic Nordic-designed items, and we never intend to mislead our customers. Regarding your missing pads and oil, we sincerely apologize for this packing error—this is certainly not our standard, and we want to make it right.

We take Australian Consumer Law (ACL) very seriously. If a product is genuinely faulty or not as described, we absolutely honor our legal obligations regarding returns and refunds.

I see that you have been in touch with us, and I have just reached out to you via email. I want to improve your experience with us. Please check your inbox (and spam folder, just in case) so we can assist you further.

Warm regards,
Arnold, Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年6月23日

Hi Matilda,

Thank you so much for your wonderful 5-star review! 💙

We truly appreciate you taking the time to share your experience, even though you ultimately decided that the product wasn't the right fit for your professional aesthetics practice.

We're delighted to hear that Rex was able to provide prompt responses and detailed information to help you make an informed decision. We believe that transparency and honest guidance are just as important as making a sale, so it's wonderful to know that his support was helpful.

We also appreciate your recognition that the device may be a great option for at-home users. As you have professional-grade equipment available in your aesthetics space, we completely understand that your needs may differ from those of our typical customers.

Thank you again for your kind words and for awarding us 5 stars. We'll be sure to share your feedback with Rex, who will be delighted to know that his assistance made a positive impression.

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年6月23日

Hi Erika,

Thank you so much for your wonderful 5-star review! 💙

We're delighted to hear that you received your order and are already noticing positive results after just a few uses. It's always exciting to hear when customers begin seeing a difference so early in their journey, and we can't wait for you to continue experiencing even more benefits.

We're sorry to hear that there were some issues with the delivery and tracking process, but we're very pleased that Erika was able to assist you quickly and address your concerns along the way. Providing responsive and supportive customer service is something we take great pride in.

We'll be sure to pass along your kind words to Erika. She'll be thrilled to know that her assistance helped make your experience a positive one.

Thank you again for taking the time to share your experience and for awarding us 5 stars. We truly appreciate your support and are grateful to have you as part of the Nordic Sculpt family.

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年6月23日

Hi Jane,

Thank you so much for your wonderful 5-star review! 💙

While we're sorry to hear that your original device stopped working, we're very pleased that we were able to resolve the issue quickly and get a replacement arranged for you.

We understand how disappointing it can be when a product doesn't perform as expected, so we're glad that Rex was able to assist and make the replacement process as smooth as possible.

We'll be sure to pass along your kind words to Rex. I'm sure he'll be delighted to know that his support was appreciated.

Thank you again for taking the time to share your experience and for awarding us 5 stars. Your support and trust mean a great deal to us.

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年6月23日

Hi Lotte,

Thank you so much for your wonderful 5-star review! 💙

We're delighted to hear that you had a great experience with our customer service team and that we were able to assist with correcting the shipment for you.

Providing prompt and effective support is always our goal, so it's incredibly rewarding to know that our efforts helped resolve the situation smoothly.

Thank you as well for your kind recognition of both Jhon and Erika. We'll be sure to share your feedback with them, and we're certain they'll be thrilled to know that their assistance made a positive difference to your experience.

Thank you again for taking the time to share your feedback and for awarding us 5 stars. Your support means a great deal to us, and we're grateful to have you as part of the Nordic Sculpt family.

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年6月23日

Hi Linda,

Thank you so much for your wonderful 5-star review! 💙

We're delighted to hear that you had a positive experience with both our customer service and our product. Providing quick, efficient, and helpful support is something we strive for every day, so it's fantastic to know that your query was resolved easily and to your satisfaction.

We're also thrilled to hear that you're enjoying the product. Your kind words mean a great deal to our team.

Thank you as well for your lovely mention of Jhon. We'll be sure to pass along your feedback, and we're certain he'll be delighted to know that his assistance made such a positive impression.

Thank you again for taking the time to share your experience and for awarding us 5 stars. We truly appreciate your support and are grateful to have you as part of the Nordic Sculpt family.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年6月23日

Hi Jenni,

Thank you so much for your kind review! 💙

We're delighted to hear that you had a positive experience with our customer service team and that you found the support helpful throughout your order journey.

Keeping our customers informed and providing timely updates is very important to us, so it's wonderful to know that our efforts made a difference. We'll also be sure to pass along your kind words to Jhon, who will be thrilled to hear that his assistance was appreciated.

Thank you again for taking the time to share your experience. Your support means a lot to our team, and we're grateful to have you as part of the Nordic Sculpt family.

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年6月23日

Hi Ellie,

Thank you so much for taking the time to share your experience with us! 💙

We're delighted to hear that you achieved such impressive results in just three weeks of using the BodySculpt device. It's always wonderful to know when our customers are seeing positive changes and feeling confident in their progress.

At the same time, we're sorry that you experienced an issue with your original device, especially while preparing for your holiday. We understand how disappointing and inconvenient that must have been.

We're incredibly grateful for your kind words about our customer support. Providing timely assistance and keeping our customers informed every step of the way is something we take great pride in, and we're thrilled to hear that the replacement process met your expectations.

Thank you as well for your personal mention of Jhon. We'll be sure to share your feedback with him. I'm certain he'll be delighted to know that his support made a difference during your experience.

Your support, patience, and trust mean a great deal to us. We truly appreciate you being part of the Nordic Sculpt family.

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年6月23日

Hi Katie,

Thank you so much for your wonderful review! 💙

We're absolutely delighted to hear that you're loving your Nordic Sculpt products and that you've noticed such a significant difference. Knowing that you're seeing results makes all our efforts worthwhile.

We're also thrilled to hear that you had a positive experience with our customer service team. Your kind words about Erika will certainly be shared with her, and we're sure she'll be delighted to know she made a positive impact on your experience.

Thank you again for taking the time to share your feedback and for being part of the Nordic Sculpt family. We truly appreciate your support and trust in us.

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年5月25日

Hi Del,

Thank you so much for your 5-star review and for sharing your experience with us! 💙 We truly appreciate your patience during the delivery process, and we’re very happy to hear that our customer service team kept you updated and reassured you throughout the journey 😊

It’s also wonderful to know that your order arrived safely and in perfect condition. We’re excited for you to start using your Nordic Sculpt device and hope you have an amazing experience with it!

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt

Nordic Sculpt からの回答

2026年5月25日

Hi Kylie,

Thank you so much for your 5-star review and for sharing your experience with us! 💙 We’re so happy to hear that you love your Nordic Sculpt device so much that you decided to order more oil and a replacement head 😊

We truly appreciate your patience regarding the delivery delay, and we’re very happy to know that Erika was able to support you throughout the process and keep you updated every step of the way.

Thank you again for your trust and support. It means so much to hear that you would purchase from us again!

Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.

Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt