Ordered over a month ago. Advised pads out of stock and will be a 2 week delay. Then delay was due to expansion of our warehouse operations. 5 weeks later still not in stock. Keep offering a 10% refun... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The prompt online service from Erica has been amazing. I cannot stress enough that in the past other companies have been difficult to respond to my queries so it’s really refreshing that Nordic S... もっと見る
I amde an enquiry to Nordic Sculpt as my parcel was showing as delivered. Howevwr, this wasnt the case at all. It had passed through customs. Rex dealt with my enquiry in a timely manner informing... もっと見る
Thank you so much Rex for helping me in all my question. Just waiting to Order Product soon. And really looking forward for my Birthday Gift to arrive soon. Sincere greetings Patricia from Germa... もっと見る
企業情報
Nordic Sculpt について
当該企業による記述
Our team is here to help—and we take every issue seriously.
If you’re experiencing a problem, please reach out to us at support@nordicsculpt.com and we’ll sort it out shortly.
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
連絡先
4.3
優良
646件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 85％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The customer service it’s very quick to…
The customer service it’s very quick to answer us and fix any issue during the process. I want to say Thank you Kristina for always help me and be available. :)
2026年5月21日
自発的なレビュー
Nordic Sculpt からの回答
Hi Monica,
Thank you so much for your 5-star review and for your kind words! 💙 We’re very happy to hear that our customer service team was able to assist you quickly and help resolve any issues during the process. It’s especially wonderful to know that Kristina was always available to support and help you 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Repeated Delays, No Transparency, Eventually Requested Refund
I really wanted to like this company and was genuinely excited to receive my order, which is why I continued waiting for over 6 weeks rather than cancelling immediately. Unfortunately, the overall experience was extremely disappointing.
After placing and paying for my order, I repeatedly had to chase customer service myself for updates. Throughout the process, I was given multiple dispatch timelines and reassurances by different team members, all of which passed without the order actually being shipped.
The most frustrating part was the lack of clear and proactive communication. I completely understand that stock delays and manufacturing issues can happen, especially for popular products, but customers should be informed honestly and consistently rather than being given shifting timelines over several weeks.
What also raised concern for me was that the products continued to appear available for purchase on the website throughout this period, despite customer service repeatedly explaining there were stock shortages and allocation delays.
To be fair, the customer service representatives themselves were polite, responsive, and apologetic throughout the process, which is why I am giving 2 stars instead of 1. However, the fulfilment process, communication, and transparency overall were not acceptable for an order that remained unresolved for over 6 weeks and ultimately resulted in me requesting a full refund.
I hope the company improves its stock transparency and customer communication moving forward, as the experience unfortunately damaged my confidence in ordering from them again.
2026年5月7日
自発的なレビュー
Excellent service and outstanding support
Excellent service and outstanding support by Kristina and Jhon. They were really helpful and serviceminded. Five stars whithout hesitation. Thank you!!!!
2026年5月20日
自発的なレビュー
Nordic Sculpt からの回答
Hi Karin,
Thank you so much for your 5-star review and for your wonderful feedback! 💙 We’re very happy to hear that Kristina and Jhon provided you with outstanding support and a helpful experience. Your kind words truly mean a lot to our team, and we’ll be sure to share your appreciation with both of them 😊
We truly appreciate your support and recommendation. Thank you again for taking the time to share your experience with us!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Nordic Sculpt からの回答
Hi Guna,
Thank you so much for your 5-star review and for sharing your experience with us! 💙 We’re very happy to hear that Kristina was able to assist you quickly and help resolve your issue in a helpful manner. Your feedback truly means a lot to our team, and we’ll be sure to share your kind words with her 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Worth the wait, helpful customer service
I did wait quite a while for my Nordicsculpt, but was advised that this was due to the obtaining of certain raw materials for the complimentary product. They were willing to ship in portions, but I waited. Erica has been particularly helpful in following up with me, and answering questions. I can't give a 100% review on effectiveness as I've only just started using it for about a week. However, I do see a circulation boost . My skin is more ageing, I am lean and do a lot of physical exercise. So, I am optimistic that with consistence, it should definitely improve my skin texture and firmess. It's very comfortable and easy to use...
2026年5月9日
自発的なレビュー
Nordic Sculpt からの回答
Hi Liza,
Thank you so much for your 5-star review and for taking the time to share such thoughtful feedback about your experience with us! 💙 We truly appreciate your patience and understanding regarding the delivery wait, and we’re very happy to hear that Erica was able to provide helpful follow-ups and answer your questions throughout the process 😊
It’s also wonderful to know that you’ve already noticed an improvement in circulation after just a week of use. Your consistency, active lifestyle, and positive outlook are truly inspiring, and we’re excited for you to continue your Nordic Sculpt journey and hopefully see even more improvements in skin texture and firmness over time.
We’re also glad to hear that you find the device comfortable and easy to use. Your detailed feedback truly means a lot to our team.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I am having a great experience with…
I am having a great experience with their customer services even tho my order has not been delivery yet for different reasons. Erika has been really helpful along with all the other Nordic team members checking on my order and making sure it will arrive soon!
2026年5月12日
自発的なレビュー
Nordic Sculpt からの回答
Hi Nathalia,
Thank you so much for your 5-star review and for sharing your experience with us! 💙 We truly appreciate your patience and understanding while waiting for your order to arrive. We’re very happy to hear that Erika and the rest of the Nordic Sculpt team have been helpful and supportive in keeping you updated and checking on your shipment throughout the process 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Bad marketing/Misleading
I was excited to receive my order, especially because the receipt clearly listed “Valentine Gift + Free Ebook Included.” I genuinely thought this meant I would receive an actual bonus ebook with the product.
After contacting customer service, I found out the “ebook” was only a website link containing the standard instructions/manual already expected with the product. That was disappointing and honestly felt misleading.
Every product like this already comes with instructions or a guide, so advertising it separately as a “gift ebook” made the order seem more valuable than it actually was. I waited a long time for this package and even confirmed the ebook with an agent, so my expectations were completely different.
Nordic Sculpt should make this much clearer to customers to avoid confusion and disappointment.
2026年5月18日
自発的なレビュー
Erika is very good on keeping up on…
Erika is very good on keeping up on giving me update on my order.
2026年5月18日
自発的なレビュー
Nordic Sculpt からの回答
Hi Editha,
Thank you so much for your 5-star review and for your kind words! 💙 We’re very happy to hear that Erika has been keeping you updated regarding your order and providing you with attentive support throughout the process. Your feedback truly means a lot to our team, and we’ll be sure to share your appreciation with her 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Jhon was really helpful and felt with…
Jhon was really helpful and felt with my issue very efficiently.
2026年5月18日
自発的なレビュー
Nordic Sculpt からの回答
Hi Jushna,
Thank you so much for your 5-star review and for your kind words! 💙 We’re very happy to hear that Jhon was able to assist you and handle your issue efficiently. Your feedback truly means a lot to our team, and we’ll be sure to share your appreciation with him 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Excellent customer service
Excellent customer service. I reached out by email with queries and Jhon responded within the hour. Very helpful.
The machine us similar to something I've used in the past in a salon, and I'm finding it effective.
Happy to recommend
2026年5月18日
自発的なレビュー
Nordic Sculpt からの回答
Hi Teresa,
Thank you so much for your 5-star review and for sharing your experience with us! 💙 We’re very happy to hear that Jhon was able to respond quickly and provide you with helpful support regarding your questions. It’s also wonderful to know that you’re finding the machine effective and comparable to treatments you’ve previously experienced in a salon 😊
Your recommendation truly means a lot to us, and we really appreciate your kind feedback.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Very fast and productive answer 🙂
2026年5月17日
自発的なレビュー
Nordic Sculpt からの回答
Hi Анита,
Thank you so much for your 5-star review and for your kind words! 💙 We’re very happy to hear that you received a fast and productive response from our team 😊 Your feedback truly means a lot to us.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Nordic Sculpt からの回答
Hi Ratna,
Thank you so much for your 5-star review and for your kind words! 💙 We’re very happy to hear that you received a quick, friendly, and helpful response from our team. Providing supportive and efficient customer service is always our goal, and your feedback truly means a lot to us 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I am still waiting for my order.
I am still waiting for my order to be shipped, but Kristina has been very kind answering my questions and concerns. I love the communication I have with her. And I hope to get my order soon so I can share with her my transformation.
2026年5月4日
自発的なレビュー
Nordic Sculpt からの回答
Hi Elena,
Thank you so much for your 5-star review and for sharing your experience with us! 💙 We truly appreciate your patience while waiting for your order to be shipped, and we’re very happy to hear that Kristina has been kind, supportive, and communicative throughout the process. Your kind words truly mean a lot to our team, and we’ll be sure to share your appreciation with her 😊
We’re excited for you to receive your Nordic Sculpt device soon, and we can’t wait for you to begin your journey and share your transformation with us!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Have had ok communication with customer…
Have had ok communication with customer service, but when I had an email saying the product had been sent with a track number...I cudnt track it, then a couple days later had another email saying my product was still being processed. It has now been 4 weeks and I still have not received my product that I have payed for.😪😪
2026年4月24日
自発的なレビュー
Erica was very helpful in supporting me…
Erica was very helpful in supporting me with my inquiry.
2026年5月17日
自発的なレビュー
Nordic Sculpt からの回答
Hi Stephanie,
Thank you so much for your 5-star review and for your kind words! 💙 We’re very happy to hear that Erica was able to support you with your inquiry and provide you with helpful assistance. Your feedback truly means a lot to our team, and we’ll be sure to share your appreciation with her 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Kristina is very knowledgeable and…
Kristina is very knowledgeable and helpful. I was provided with dieting tips and tools.
2026年5月17日
自発的なレビュー
Nordic Sculpt からの回答
Hi Suzanne,
Thank you so much for sharing your experience with us! 💙 We’re very happy to hear that Kristina was able to provide you with knowledgeable and helpful support, along with useful dieting tips and tools to support your journey 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Fantastic item and the team behind it…
Fantastic item and the team behind it was also brilliant ERIKA AND KRISTINA couldn't do enough to help get it delivered on time for my wifes birthday. Thank you so much
2026年5月13日
自発的なレビュー
Nordic Sculpt からの回答
Hi Richard,
Thank you so much for your 5-star review and for your kind words! 💙 We’re very happy to hear that you’re pleased with both the Nordic Sculpt device and the support provided by our team. It’s wonderful to know that Erika and Kristina were able to help ensure the order arrived in time for your wife’s birthday 😊
Your appreciation truly means a lot to us, and we’ll be sure to share your lovely feedback with both of them.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
It works
It works! So I brought this and I will say the delivery times are not explained very well from the start, you really should mention that it needs to get past customs so it took about 4 weeks to get to me. I’ve now been using it for 2 weeks and I’m willing to now say “it’s worth the wait” seriously I’m already noticing a difference!! I’ve done it 5 times a week for 10 mins on each spot and the only annoying thing is waiting 15 mins between areas for it to cool down, I get it though, such a small device so it’s probably hard to find a way to install a cooling system? Never the less I LOVE IT! And the results are already showing and a massive difference! Can’t wait to see what next week brings? Thanks for helping me get back my confidence after losing 7 stone 👍🏻
2026年5月15日
自発的なレビュー
Nordic Sculpt からの回答
Hi there,
Thank you so much for your 5-star review and for taking the time to share such detailed feedback about your experience with Nordic Sculpt! 💙 We truly appreciate your honesty regarding the delivery timeframe and customs process, and your feedback is very valuable to us as we continue working to improve the customer experience.
We’re also so happy to hear that, despite the wait, you’re already noticing visible results after just 2 weeks of consistent use 😊 It’s wonderful to know that Nordic Sculpt is helping you regain your confidence after your incredible weight loss journey. Your dedication and progress are truly inspiring, and we’re excited for you to continue seeing even more results in the weeks ahead!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer service from Rex
2026年5月13日
自発的なレビュー
Nordic Sculpt からの回答
Hi Lizzy,
Thank you so much for your 5-star review and for your kind words! 💙 We’re very happy to hear that Rex provided you with great customer service. Your feedback truly means a lot to our team, and we’ll be sure to share your appreciation with him 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
my nordic sculpt arrived on time but…
my nordic sculpt arrived on time but unfortunately after two weeks stopped rotating I contacted customer services who were quick to respond and Ericka has sent a new machine fabulous customer service would recommend
2026年5月15日
自発的なレビュー
Nordic Sculpt からの回答
Hi Joanna,
Thank you so much for your 5-star review and for sharing your experience with us! 💙 While we’re sorry to hear that your Nordic Sculpt device stopped rotating after two weeks, we’re very happy to know that our customer service team was able to respond quickly and that Erika helped arrange a replacement for you right away.
Your kind words and recommendation truly mean a lot to us, and we’ll be sure to share your appreciation with Erika as well 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
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