Ordered over a month ago. Advised pads out of stock and will be a 2 week delay. Then delay was due to expansion of our warehouse operations. 5 weeks later still not in stock. Keep offering a 10% refun... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The prompt online service from Erica has been amazing. I cannot stress enough that in the past other companies have been difficult to respond to my queries so it’s really refreshing that Nordic S... もっと見る
I amde an enquiry to Nordic Sculpt as my parcel was showing as delivered. Howevwr, this wasnt the case at all. It had passed through customs. Rex dealt with my enquiry in a timely manner informing... もっと見る
Thank you so much Rex for helping me in all my question. Just waiting to Order Product soon. And really looking forward for my Birthday Gift to arrive soon. Sincere greetings Patricia from Germa... もっと見る
企業情報
Nordic Sculpt について
当該企業による記述
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
連絡先
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 85%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Customer support (Erika) was helpful
Customer support (Erika) was helpful, and very supportive! Clear communication and good customer service. Thank you so very much.

Nordic Sculpt からの回答
Great service
I reached out to customer support to follow up on my order. Kristina was very prompt with her response and alleviated my concerns very quickly. Great customer service!

Nordic Sculpt からの回答
Kristina has been extremely helpful…
Kristina has been extremely helpful with my tracking and put my mind at ease!!.. Thank you so much Kristina.. Cant wait to try it out.

Nordic Sculpt からの回答
Customer service was excellent with…
Customer service was excellent with Erika, but I gave 4 star because I haven't received my order yet , when I get it I will come back fro an update

Nordic Sculpt からの回答
JHON was extremely helpful and…
JHON was extremely helpful and professional. Thank you for all the help!

Nordic Sculpt からの回答

Nordic Sculpt からの回答
Great quality products and best…
Great quality products and best service. Their customer service is great and cancelling my subscription was a very easy process. Erika was extremely efficient in dealing with my query.

Nordic Sculpt からの回答
Excellent customer service special…
Excellent customer service special mention to Erika who was fantastic

Nordic Sculpt からの回答
Erika was amazing
Erika was amazing , professional and quick to replace my faulty item at no cost

Nordic Sculpt からの回答
I have been using it for three days and…
I have been using it for three days and already seen some difference! My husband noticed first and was owed! Hope to see more difference soon. Can't wait to hit the beach confidently enough. Thank you

Nordic Sculpt からの回答
Erika was very helpful with tracking my…
Erika was very helpful with tracking my order and even once I confirm that I did receive a tracking number she double checked to make sure that it was on its way and in fact when an extra step to check another order that was placed and let me know that it was at customs, waiting to be cleared

Nordic Sculpt からの回答
Customer Service has been excellent
Customer Service has been excellent. I had a very noisy Nordic Sculpt vibrating madly at higher speeds so emailed about it. I added a short video to show the issue and immediately was advised a replacement would be sent out. I have now received the replacement & restarted use.
I haven’t seen any changes yet but only been a few weeks.

Nordic Sculpt からの回答
Thousands Thanks!
I wish to thousands thanks the wonderful customer support team of Nordicsculpt..
Jhon my last intervenant deserve applause but also the others who previously handled my request.
They provided high undersdanding and speedy resolution to the issue of my defectuous massager Nordicsculpt by replacing it. I can enjoy again my healthy routine. I received my new product.Thankyou all! Sandra

Nordic Sculpt からの回答
I just got my order and can't wait to…
I just got my order and can't wait to start using the product. It did took a very long time arrive due to unforeseen circumstances but I'm glad the personal was helpful in reassuring me each time especially Erika.

Nordic Sculpt からの回答
So far so good kristina been great and…
So far so good kristina been great and sorted things out very quickly

Nordic Sculpt からの回答
SCAM*SCAM*SCAM*SCAM
SCAM*SCAM*SCAM*SCAM
If there was an option for zero stars, that would be my choice. Absolutely THE worst company to deal with. The product does not work. I contacted the company three times before the return period was up (100 days). They didn’t answer. I then contacted one more time, and they wrote back only to tell me I was beyond the return time period. After a bunch of back and forth , they offered a refund. Then, another CS rep comes in and tells me they can’t and explains the return policy again. I explained my side again and how coincidental their only response was after the return period. Scam!?!?!!! More back and forth. I am then offered a full store credit and as much as I didn’t want it, I eventually accepted because they refuse to give me my money back. After accepting, they send another email taking that offer back and only offering half of what I paid in store credit. In the end, this is the biggest scam company!
Part 2 - UPDATE:
When they saw my Truspilot review, ironically they contacted me immediately and said if I took it down, they now had the capability of sending me more product in the equivalent of how much I spent on their crap product ($150). Still “can’t” give me my money back! They didn’t like that I called them a scam company - they don’t like the word “scam”. I pointed out that they could just send me my money back, but they again claimed they “can’t”. So, I agreed on the free products to see if it was another scam. Spoiler alert - it was!!! He sent an email showing the shipment. A week later, I checked and it was still stuck saying “processing”. A week later, same thing. Clicked on tracking through “Shop” and it was a broken link. They aren’t sending product and it was another stall tactic. I’ve written three emails since with no response.
DO NOT ORDER FROM THIS HORRIBLE SCAM COMPANY! Do NOT deal with them! This overpriced product doesn’t work but if you want to try, there are more reputable companies out there that have better customer service. Honest companies!!! After researching, this company is known for scamming and known for sending faulty products, or taking money but not sending the product and then not answering emails. Unbelievable! How do these companies stay in business?
Delivery
I had an issue with my delivery and Rex responded promptly and accurate information

Nordic Sculpt からの回答
Rex was great
Rex was great, assured me of delivery time scale and prompt with emailing me back. Thank you Rex you put my mind at ease. Great customer service.

Nordic Sculpt からの回答
Great customer service from Erika
Great customer service from Erika. Very polite and helpful.

Nordic Sculpt からの回答
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