Was all working well until the recent upgrade. Now it's impossible to use the product I paid for. If there ever was an example of 'ensh*tification' this is it. I downloaded the new upgraded app.... もっと見る
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Was all working well until the recent upgrade. Now it's impossible to use the product I paid for. If there ever was an example of 'ensh*tification' this is it. I downloaded the new upgraded app.... もっと見る
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NordLocker has completed an upgrade which has rectified their previously appalling upload speed but it just doesn’t work as a reliable backup service. If you are uploading a few photos I’m sure it wo... もっと見る
企業が回答しました
Auf einem Mac völlig unbrauchbar. Habe sechs mal versucht einen Ordner auf meinen Mac zu übertragen. Jedesmal wurde mittendrin die Seite wegen eines aufgetretenen Fehlers neu geladen.
企業が回答しました
The reviews under this product are either outdated or exaggerated... Firstly, the renewal criticism originates from users not reading their policies. Cancel in time to avoid being rightfully bille... もっと見る
企業が回答しました
Protect your files. Secure them on your device or sync them via an end-to-end encrypted cloud.
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This used to be a very simple, intuitive, quick, and effective tool for storing encrypted files on my PC.
That was so four years ago. Then they messed with it and forced updates on you that were not wanted.
It became REALLY slow to the point I'd had enough and simply stuck all my files on an encrypted flash drive. I have the full Nord suite on my PC, so I revisited Nordlocker today to see if it had improved.
It would not open, and I was greeted by a message informing that my version was no longer supported and that it needed to be uninstalled in order that a new version could be installed. Having done as required, I couldn't access my old files. To add to that, apparently, everything will now be stored on the cloud.
I won't use it. I've stopped trusting it. I uninstalled it. An encrypted flash drive is easier, simpler, and more reliable, and you can stick it in the safe for extra security.

NordLocker からの回答
Garbage applications, way better ones out there, Nord locker is totally broken and the android VPN is useless, VPN only works on my MS laptop over WiFi, I have constant issues with a wired connection on desktop. I wish I could post screenshots of the apps breaking, especially locker. No need to respond with your generic message nord, I've wasted enough time with your customer services ineffective solutions.

NordLocker からの回答
schlechte Cloud!
Es wird nicht erkannt, wenn eine Datei mit dem Dateinamen bereits existiert. es wird direkt eine zweite Datei mit dem Zusatz (1) im Dateinamen hochgeladen.
Streaming von hochgeladenen Videos ist nicht möglich. Die Datei muss immer zuerst vollständig heruntergeladen werden was oft lange dauert.
Auch die Wiedergabe von Videos ist auf dem Iphone nicht im Querformat möglich.
Dateien können nur innerhalb des selben Ordners verschoben werden.
schlechter Upload Speed.
ich rate zu einem anderen Cloudanbieter!
das Abo von NordVPN und NordLocker wird definitiv nicht erneuert.

NordLocker からの回答
Been a subscriber for over a year. Nord supplies a secure "Locker" which stores encrypted files on local drive on your phone.
Sometimes in the recent past Nord transferred this service to a cloud.
All my files lost.
Nord have a way to decode these files and hopefully recover files.
Only NOT for ANDROID phones
So I pay for a service and Nord create an update, screws my files, then they have no way to recover.

NordLocker からの回答
Dnia dzisiejszego (30.01.2025) zakupiłem produkt Nordlocker Premium 500gb na rok sama chmura jest super tylko że po wgraniu około 160gb plików wszystko się zacina w sensie jak chce wejść do jakiegoś folderu to ładuje się on po kilkanaście sekund co nie jest fajne ponieważ jak coś mam pilnego to niestety tak średnio jestem na szybko ten plik
co do linku to tak też nie najlepiej jest bo wygasa on tam podajże po 2-3 tygodniach i nie jestem w stanie nic zrobić aby ten link był na zawsze aby jak wyśle komuś coś to aby miał do tego dostęp na zawsze jest opcja tylko tego linku na 2-3 tygodnie
Po zainstalowaniu aplikacji na Windowsa 11 home aplikacja nie była sobie w stanie poradzić z dużą ilością plików wyskakiwały błędy w aplikacji że nie można ich wysłać udało się je wysłać ale po długim czasie
kolejną uwagą są takie że jak wgrałem jakiś folder np. Zdjęcia to nie mogę go przeciągnąć potem do folderu np. Pamiątki co jest też nie fajne bo nie da się zachowywać porządku i plik trzeba folder z komputera wgrać od początku co jest również męczące
a kolejną uwaga jest taka że jak wgrałem film mp.4 nie da rady go uruchomić jest opcja tylko pobrania tego filmu ale oglądania już nie niby jak ma się zainstalowaną aplikację na komputerze ale to też nie jest rozwiązanie bo najlepsze jest to jak na stronie internetowej dało by radę obeżreć film oraz też jak wyśle komuś link do filmu to aby był w stanie go obejrzeć a nie że musi pobrać film i dopiero na swoim komputerze
a co do tych 30 dni na zwrot środków to też już średnio ponieważ jak pisałem powyżej wgrałem 160gb swoich plików i nie jestem w stanie ich przenieść na nowo zakupiony dysk jak by udało się poprawić wydajność chmury był bym bardzo zadowolony i ocena by skoczyła na 5 z 3

NordLocker からの回答
Been working for days on what SHOULD be a very simple problem. How to move LOCAL data from my C:/ drive to somewhere else. First off they keep giving directions on a version I can no longer use as the app MADE me upgrade an sadly no, I cannot downgrade. I tried. Person responds only once a day at like 430 AM or so. They ask the same questions over that they have already asked. I have yet to get a clear instruction on how to freaking move data off of my small C:/ drive to another drive that actually has enough space to hold my locker data.
Freaking dumb. If this were not included into a bundle I bought last year I would be livid at how bad the app is and just how terrible their support is. No phone number, no chat, just e-mail whenever the fuzz they want to I guess.
Absolutely will never use this product again after my bundle runs out. Makes me not even want to use NORD VPN anymore if I"m being honest.
Frustratedly Yours,
B
Update: They confirmed that with their new 'update' they removed the functionality to move files on your local machine... good lord this product is below par.
Update for response from Nord:
ID #18027207 - created because 176 was stalling
ID #18012176 - first ticket - both failed out sadly

NordLocker からの回答
Hallo, da sich die bisherige Version nicht mehr öffnen ließ wurde ich dazu genötigt das Update zu laden und sollte vorher die alte Version löschen, ohne die Möglichkeit zu haben, meine Daten sichern zu können. So etwas habe ich noch nie nicht erlebt! Nachdem ich die neue Version zwangsweise installiert habe, sind sämtliche Dateien verschwunden, die ich bei Nordlocker im Safe hatte. Das ist ein absoluter Albtraum für mich. Bitte helfen Sie mir!!!

NordLocker からの回答
They did a update on the app, mine was old and need to travel. Them when I try the password it doesnt login anymore. The support only repeat the default answers. Don't trust it.

NordLocker からの回答
avoid at all costs. i've lost my entire lifes worth of photos going back to 2007 because my password isn't working anymore. i used to sign in via fingerprint on the macbook desktop app, now its stopped being supported and the website will not accept the same password i've had in my notes the whole time. i'm told theres nothing to be done, i've lost my photos forever. its not worth the risk, plus the interface is counterproductive, clunky and slow. signing up to nordlocker was the biggest mistake of my life thus far. customer service is slow to respond, you can only email them, it's so frustrating.

NordLocker からの回答
Out of the blue the Mac application is not supported anymore. NordLocker did even NOT inform clients. Workaround on the cloud- not what I did pay for. Luck of customer comunication and no deadline until the app will work again. Not acceptable at all!

NordLocker からの回答
This is such a disappointment. Slow, unresponsive at best. I bought this together with Nord VPN as I wanted to upload my family photos and videos somewhere safe incase my hard drive went kaput, but when I tried uploading the folders, (each containing the year/month/date with all my precious data inside them) it wouldn’t let me.
I got in touch with customer support who were fast to reply…..that uploading folders within folders is not able to be carried out. I have data going back to 2007 and to upload each individual one would take months!
I had to buy storage with Google Cloud, having already spent £165 on this package deal for 2 years. Pretty appalling really.

NordLocker からの回答
Fa veramente pena. Ho provato non so quante volte a contattare supporto, ma non hanno mai risolto il problema.
Mandano mail infinite che non portano mai alla risoluzione del problema, oltre che ci metto 10 minuti solo a capire qual'è l'ultima.
Mai riuscito ad usarla su app ma solo da browser.
INUTILE.

NordLocker からの回答
When I click a folder I have no idea what's inside. Its slow and unresponsive. I'm looking at 4% upload progress after 1hr+ with a 100Mb/sec up/download speed. No idea what's going on. All the other NORD products work perfect this one well sucks.

NordLocker からの回答
The reviews under this product are either outdated or exaggerated...
Firstly, the renewal criticism originates from users not reading their policies. Cancel in time to avoid being rightfully billed.
Secondly, the app does work rather slow. For me, uploading 5 gigabytes takes 1 hour. Furthermore, the app is not working properly. Uploading freezes, synching can take up to 15 minutes. Often times, a bunch of uploaded files did not appear in the locker anymore. Using the web version is the most reliable way.
I got this product for free with my NordVPN subcription. I don't think you should buy NordLocker seperately. It's very slow and other free tools exist.

NordLocker からの回答
Waste of space company that wastes space on devices and staff are a waste of air, molecules & energy, when someone says that a key created by your company for your software is not valid there is only one solution, create a new key, the firmware or software for android, windows or Unix based systems of no relevance or bearing on this & do not appreciate my time being wasted unpaid when have paid for your software. It's not the customers responsibility to provide gratis info to resolve, you want our time you pay is at however much we tell we are charging for our time as our time is worth just as much as the staff that are looking to resolve the issues faced

NordLocker からの回答
Well I'll never ever be a customer of any Nord product again! NordLocker is terribly slow in uploads and downloads. What's worse, I can scammed into the auto renewal function even though I cancelled it before my 1 year anniversary. When I reached out to customer service they told me they renew subscriptions 2 weeks early to "avoid service disruption." Huh? Not only does that explanation make no sense but as a tech company you probably shouldn't need 2 weeks cushion to avoid basic subscription based software service disruption. When I asked if they could at least transfer my unused Locker credit to VPN they said no they don't do that. Clearly they value their policies more than customer service. So never will I shop here again. I'll also report them to my regulatory body to make sure what they are doing is above board.

NordLocker からの回答
Without doubt the worst cloud service I have ever used! Buggy, broken and worst of all totally unusable with it's upload speed which for me is around 800mb a day if I'm lucky. If they offered me it for free I wouldn't take it! It's that bad.

NordLocker からの回答
They lured me into their services with a cheap trial, and then renewed with and 86 dollar subscription. As I didn't ever used their service and forgot all about it, I liked to cancel it and get my money back. But no, they say they cannot do that on subscription renewals as I should know by now what the service is about and I will not be refunded.

NordLocker からの回答
I paid for two years nordlocker in 2023 by paypal, unfortunately I didn't get going with it for a while and in the interim paid for nord VPN renewal, again with my same and only paypal account. Now that I want to use nordlocker (which I think they accept that I bought) I cant due to failure to prove the me that renewed nord VPN is the same me that bought nordlocker...something to do with a financial intermediary between paypal and nord... no doubt they are legally watertight, but given that I cant use the nordlocker service that I paid for (albeit some low cost introductory offer) its hard to give them any stars beyond the one minimum

NordLocker からの回答
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