Norwall PowerSystems レビュー 2,539

Easy to deal with, quick service!

QoS excellent. Beyond the expeditious processing of the order, support staff contacted me to refund an error I committed in my double billing the order!

When I ordered the generator I was warned that high demand may cause a delay. It shipped about 4 days later. Quick response that I appreciate, was painless working with them.

Never got a confirmation email on my purchase. Called many times to customer service and no one ever answered after being on holding que for 30 minutes. I finally cancelled my order. Someone did call three days later.

I like Norwalk , they are very informative, and give you perks for joining their club ! The only thing I am waiting for is to see that I get my generator as promised. It’s a 1-8 week wait that I am fine with due to the pandemic our country is dealing with .

Fair price , fast delivery

I ordered a generator. I’m sure I’ll receive it eventually.

MY THIRD. BIG PURCHASE. ALL WENT SMOOTH. GREAT TRUCKING CO. TOO

The price is great product is as described shipping is fast this is the second time I’ve purchased this product will purchase again highly recommend dvick

My experience with Norwall has been nothing but outstanding. They were courteous, informative and very helpful. They answered all of my questions and were very professional. I highly recommend them for any product acquisition that they handle.

I was able to purchase a package installed at the same price on a three week delivery

Im very dissapointed in how this company did business with me. I ordered a generator online with all the correct shipping/billing information. Two days later i received an email from Norwall stating that they had to add $135 to the shipping cost. How do you not have that figured into the initial purchase. Everyone else can do it? Then the following day i received another email from Norwall stating the price had gone up on the item. How does that happen after the purchase?? If you had adjusted your prices on your website, i could've decided for myself if i wanted to pay that price. You don't do it after the fact! I emailed them explaining this and requested for them to waive these charges or I'd take my business elsewhere. They decided to not keep me as a customer, so i took my business to APelectric. I got the same generator at the same price. Guess what? They didn't call/email the next day asking for more money. Im sorry, but this was not good service. You lost a customer.

My order was processed and shipped in much less than the estimated time. The shipping company contacted me and arranged for delivery the following day. The item was received in good condition.
I didn't rate 5 stars because there was an additional shipping charge due to my rural location. The advertised deal was free shipping; the possibility of an additional charge was buried in the legalese. It was still the best total price I was able to find.

Items in stock, good prices, free and fast shipping

I ordered a generator from Norwall with a 1 to 8 week shipment that was 19 weeks ago. I have sent messages to request updates and made phone calls leaving my number (after holding for approximately an hour) with no response. I don't understand the purpose of either attempt if the company will not respond. I have gotten emails from sales staff trying to sell me a generator after messages but no response after I asked for help

Great deal. Will buy again!!!

Considering I have not received my generator yet. My review consist of the customer service. I have sent several messages just needing confirmation that they received the order and an approximate date in shipping? No response as of yet and already going on my third week. Now I am getting concerned so about to get a refund. I have also called them directly with no answer. Sorry very concerning and not happy as of yet. Hopefully I receive my generator soon.

Received my package on time. Excellent website with information on products and associated installation manuals.

Norwall customer representatives did a great job.
I was able to place order, make payment, receive shipment .
Thank you all at Norwall for just doing your job.