obilet.com レビュー 987

The assistant Tolga helped me with the ticket when I was buying a ticket and received a bad gateway. He is very helpful and kind. I'm very thankful to him.

We bought our tickets online but there was no bus at the time ( and that day overall ) and we had to pay 70€ for a taxi, so we don’t miss our flight.
Awful!

I am very disappointed with the service. I made a mistake with the departure time and asked to have it changed. I spoke on the chat with seven different people, because every two minutes the person replying changes and you have to explain everything from the beginning again. In the end, the only thing they could offer was to exchange it for a voucher worth half the value. Very disappointing. I would not recommend them.

The bus company cancelled the ticket, Obilet didn't want to process the refund and did nothing to sort it out with the company when I tried to solve the issue on their chat multiple times. I was finally able to get a refund after complaining here and sending an e-mail to the provided address.

The price is slightly lower which made my decision easier. Nobody wants to spend more if less is available.

Am călătorit în siguranță, iar șoferii au fost mereu amabili și de ajutor.

Добра хигиена в автобуса,изключитвлно внимателен шофьор,комфортно пътуване

Am găsit bilet la preț mai mic decât dacă îl achiziționam de la casa de marcat a firmei cu care am mers, iar rezervarea se face automat când achiziționezi biletul, nu mai trebuie să suni să te programezi (vorbesc despre firma de transport Fany)
Singurul dezavantaj este că nu se poate returna biletul în caz de ceva, dar am înțeles că nu depinde de obilet ci de firma de transport.

I was trying to book a bus ticket from Xanthi-Greece to Istanbul~Turkey. I clicked on normal ticket one way, without option to change date. When I checked out and I was ready to pay, suddenly I saw another increased price with option to change date! I clicked back and started again the process but, again the increased the price with option to change date! Of course I left the site immediately!

Autobuz la timp, ajuns chiar mai repede in cluj, cumparare de bilete usoara

meine Buchungs zeit wurde vom System
verändert, mein abflug war 11:15 Uhr gewählt nach der Zahlung Bestätigung wurde mein abflug Zeit 16:30 Uhr bestätigt
warauf ich gleich Kundenchat mein Problem schilderte das ich diese abflugzeit nicht gewählt habe, und Bat die Dame um Stornierung es wurde von mir stornierungs kosten verlangt was unverschämt ihr problem soll ich Tragen .
nur schade ich habe keinerlei Beweis ein Screenshot hätte mich abgesichert um zu Klagen.
das heißt in Zukunft nur noch Screenshot
bevor zahlung bestätigt wird.

There is nothing about this company that inspires confidence. Best avoided

We booked bus tickets through this platform. We had a fly on January 1, 2026, and to get to the airport, we booked bus tickets. We waited for the bus for over an hour in cold weather. The bus never arrived, the bus trip was canceled. No one informed us about this. This is disgusting service.

Bu sirketin isi nedir?
Benim bilet/rezervasyon islemlerimde aracilik etmek ve kolaylik saglamak.
Bu isi de yapamiyorlar.
Arac kiralama icin yanimda goturmem gereken belgeleri defalarca mesaj attilar, goturdum.Kimlik ehliyet kart.
Firma bir de pasaport istedi ve araci alamadim.
Ustune kotu bir muameleyle karsilastim.
Destek icin obilet'e ulastigimda, bu hatayi gidermelerini beklerken, "ozur dileriz, bilgi verelim sistemlerimizde guncelleme yapalim, sizi yanlis yonlendirmisiz, zor durjmda birakmisiz" demek yerine, umurlarinda olmadi. Tum sucu kiralama sirketine attilar.
Yani demem o ki kendi para kazandiklari hizmeti veremediler. Araya obileti koymaniz size fayda degil zarar.

Your statement that my request was reviewed two weeks ago is incorrect. My case was reviewed more than three months ago.

At that time, you claimed that a round-trip ticket was issued to me by mistake. This claim is completely false. Your own records, confirmation emails, and payment receipts clearly show that I was charged for both outbound and return flights and was issued a confirmed round-trip ticket.

Despite this, you failed to honor the return portion of the ticket and provided no assistance. As a direct result of your negligence, my friend and I were stranded in Moscow and were forced to purchase new tickets at our own expense, resulting in a financial loss of approximately USD 2,000. This incident caused us severe stress and significant inconvenience.

To date, you have refused to refund the amount or take responsibility for the damages caused.

This matter remains unresolved and is unacceptable. I demand a full review of this case, reimbursement of all incurred costs, and a written explanation. If this issue is not resolved promptly, I will proceed with formal complaints through consumer protection and other appropriate legal channels.

Super driver

NIGHTMARE we have flight in Istanbul and booked from Sofia bus. One hour or less before the bus they send us message that they will return the money WTF we need to be there in few hours THIS IS TOTALLY UNACCEPTABLE

Aplicația este foarte ușor de utilizat. Am primit și reducere la achiziționarea biletelor. Este de folos că poți urmări biletele pe care le-ai utilizat în trecut sau cele rezervate pentru călătoriile viitoare