Emily who I spoke with was polite, helpful and got back to me very quickly with the details I needed in order to go ahead and book a Cruise. She was full of information, gave other people‘s opinion w... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Once again a First Class service from Kerry. She always manages to handle whatever requirements we throw at her with good humour and efficiency, resulting in memorable holidays every time. We have use... もっと見る
企業が回答しました
We usually book cruises direct but decided to use Ocean World Travel for our first Fred Olsen cruise after reading reviews on Trustpilot. We spoke to Ryan and he went through the booking with us. The... もっと見る
企業が回答しました
First time I have booked with OWT. First class experience from all staff especially Kerry. Without doubt they will be the first travel company I will contact to arrange future cruises. OWT clearly ha... もっと見る
企業が回答しました
企業情報
当該企業による記述
Ocean World Travel – Your Gateway to Unforgettable Cruises & Holidays For three decades, Ocean World Travel has been one of the UK’s leading cruise specialists, offering exceptional service and expertise to travellers seeking luxury and adventure at sea. While we are passionate about cruises, our expertise extends beyond the ocean—we provide a wide range of travel options to suit every dream getaway. In the summer of 2017, we expanded our services by opening our first retail travel shop in Chandler’s Ford, Hampshire, allowing us to connect with customers in person while continuing to offer seamless booking experiences online and over the phone. As an independent, family-run agency, we take pride in our personalized approach, leveraging our trusted industry connections to secure the best prices for your next holiday. Who We Are Founded in the mid-90s, Ocean World Travel has remained true to its core values of quality, customer care, and expert guidance. Our dedicated team goes the extra mile to create unforgettable travel experiences, ensuring every detail is taken care of. Whether you're looking for a luxury cruise, a tailor-made holiday, or expert travel advice, we are here to make your journey as seamless and memorable as possible. You can book with us over the phone or online, but if you prefer a more personal touch, visit our shop in Chandler’s Ford—conveniently located near Southampton and Winchester—where our expert team is ready to assist you. Our History Ocean World Travel was founded in 1995 by Michele Dance, who brought years of experience from managing a high street travel agency. What started as a small business quickly gained recognition in the cruise industry, working with esteemed cruise lines such as Fred Olsen, P&O Cruises, Cunard, Royal Caribbean International, and Celebrity Cruises. After 20 years of success as a cruise call center, we expanded to offer a full range of travel services, culminating in the launch of our Chandler’s Ford shop. In 2020, we proudly celebrated our 25th anniversary, marking a legacy of excellence in travel. Today, our hand-picked team continues to embody the same values of warm, friendly service and expert advice that have been at the heart of Ocean World Travel since the beginning. Why We Care A lot has changed over the years, but our commitment to providing the best prices and the highest level of service has never wavered. We don’t just book holidays—we create extraordinary journeys. From selecting the perfect cruise or holiday package to arranging excursions and special touches, we ensure your experience is nothing short of spectacular. At Ocean World Travel, we believe that travel should be effortless and exciting. You’re never more than a phone call or a click away from our friendly team, ready to turn your travel dreams into reality. Let us take care of the details, so you can focus on making memories that last a lifetime.
As a thank you for booking with us
Free champagne & chocolates
Enjoy a complimentary bottle of champagne and chocolates when you set sail from Southampton on most cruise lines. It's our way of adding a touch of luxury to your journey, ensuring you begin your voyage in style. Relax, unwind, and toast to unforgettable experiences as you embark on your dream cruise with Ocean World Travel.
連絡先
132 Winchester Road, SO53 2DS, Chandler's Ford, 英国
- 02380714790
- sales@oceanworldtravel.com
- oceanworldtravel.com
5.0
優良
649件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The very personal touch
The very personal touch. Friendly staff with great experience to find exactly what we wanted .
2026年5月5日
Ocean World Travel からの回答
Thank you for your kind feedback—we’re delighted to hear our friendly and experienced team was able to provide a personal touch and find exactly what you were looking for.
Ocean World Travel からの回答
Thank you for your lovely feedback—we’re delighted to hear everything went perfectly and hope to help you again in the future
Excellent communications
Timely callback; friendly, knowledgeable and confident Consultant; acceptable price; clear explanations and descriptions; timely written confirmation.
2026年5月3日
Ocean World Travel からの回答
Thank you for your feedback—we’re pleased to hear you were happy with the timely communication, helpful advice, clear explanations, and overall service provided by our consultant.
Excellent Company
Carrie at Ocean World Travel has excelled again in handling our 3 family bookings for 2028. Carrie has ensured that we have 3 cabins together in the area of the ship we requested and everything is as we wished. Ocean World Travel is an excellent Company, nothing is too much trouble and telephone calls are always answered promptly by very helpful staff. Thank you Carrie and Ocean World Travel.
2026年4月29日
自発的なレビュー
Ocean World Travel からの回答
Thank you for your wonderful feedback, Roger—Carrie and the Ocean World Travel team are pleased to have been able to arrange your three family bookings just as requested and look forward to helping you again in the future.
A good booking experience
Emily was very helpful and patient. We had been struggling to get our heads around our booking and Emily made things easy for us.
2026年5月2日
Ocean World Travel からの回答
Thank you for your lovely feedback—Emily is delighted to have helped make your booking clear and straightforward and to have made the process easier for you.
Ocean World Travel are always helpful…
Ocean World Travel are always helpful with the bookings offering good advice and matching the perfect cruise to my needs. The staff are always there to help with any queries and sort out any problems when they arise.
2026年4月24日
Ocean World Travel からの回答
Thank you for your kind feedback—our team is glad to hear we’ve been able to help with your bookings, offer good advice, and match you with the perfect cruise while being on hand to support you whenever needed.
Carrie
Carrie, the travel agent,has looked after my wife and me very well. We have used this company many times and all ways had very good service. On one time my printer broke down, Carrie took over and did all my paper work.so we will allways use Oceanworld Travel
2026年5月1日
自発的なレビュー
Ocean World Travel からの回答
Thank you for your lovely feedback—Carrie and the team are delighted to have consistently looked after you and your wife and will be very happy to continue arranging your future holidays with Oceanworld Travel.
Excellent service from Ocean World as…
Excellent service from Ocean World as usual,pre booked one of the cabins we had selected with ease.
2026年4月29日
Ocean World Travel からの回答
Thank you for your kind review!
We’re delighted to hear you received excellent service from Ocean World Travel, as usual, and that we were able to secure one of the cabins you had selected with ease. Making the booking process smooth and straightforward is exactly what we aim for.
We really appreciate your continued support and look forward to helping you with your future travel plans.
Kind regards,
The Ocean World Travel Team
Over & beyond
Whilst we have been away we have booked 4 cruises onboard.
It's has been our pleasure to have Carrie take over from us to arrange parking etc.
She has gone beyond her remit to help us I'm sure.
Thankyou Carrie.
2026年4月28日
自発的なレビュー
Ocean World Travel からの回答
Thank you for your lovely review!
We’re delighted to hear that Carrie was able to assist you so well while you were away and take care of arrangements such as parking. It’s wonderful to know she went above and beyond to ensure everything was handled smoothly for you.
We really appreciate your kind words and will be sure to pass your thanks on to Carrie. Thank you for choosing Ocean World Travel, and we look forward to helping you with your future cruises.
Kind regards,
The Ocean World Travel Team
Friendly and helpful.
From my initial enquiry using chat online to actually booking our future cruise nothing was too much trouble. Documentation was sent through fairly quickly.
2026年4月28日
Ocean World Travel からの回答
Thank you for your kind review!
We’re delighted to hear that your experience was smooth from your initial online chat through to booking your future cruise, and that our team were friendly and helpful throughout. It’s great to know the documentation was also provided promptly for you.
We really appreciate you choosing Ocean World Travel and look forward to helping you again with your future travel plans.
Kind regards,
The Ocean World Travel Team
we have booked many cruise's with…
we have booked many cruise's with OceanWorld Travel
always been pleased with the discount and prom service,
for your service you receive a Bottle of bubble and Two Chocolates, some times a small gift
Thank you to the OWT team
2026年4月2日
自発的なレビュー
Ocean World Travel からの回答
Thank you for your kind review and your continued loyalty over many cruises!
We’re delighted to hear you’ve consistently been pleased with our service, the discounts offered, and the prompt support from the Ocean World Travel team. It’s also lovely to know you appreciate the little extras we include as a thank you.
Your ongoing support means a great deal to us, and we truly appreciate you choosing OWT time and time again. We look forward to helping you with many more cruises in the future.
Kind regards,
The Ocean World Travel Team
Friendly staff and gojng all out to…
Friendly staff and gojng all out to help us get the best deal that suit our requirements. Excellent.
2026年4月28日
Ocean World Travel からの回答
Thank you for your kind review!
We’re delighted to hear that our team were friendly and went all out to help you secure the best deal to suit your requirements. Providing tailored support and great value is exactly what we aim for, so it’s wonderful to know you had such a positive experience.
We really appreciate you choosing Ocean World Travel and look forward to helping you again in the future.
Kind regards,
The Ocean World Travel Team
Fantastic company for booking a cruise
We wanted to book a cruise for ourselves and our friends, after reading the good reviews we decided to book through Ocean world travel ,and im so glad we did. Kerry was so helpful, helping us with cabin choices and little tips about the ship. We also got a really good price for the cruise and drinks package too. Will be recommending them to all our friends
2026年4月27日
Ocean World Travel からの回答
Thank you for your wonderful review!
We’re delighted to hear that you chose Ocean World Travel after reading our reviews and that Kerry was able to help make your cruise booking such a positive experience. It’s great to know she assisted with cabin choices, shared useful tips, and helped secure a good price for your cruise and drinks package.
We really appreciate your kind recommendation and are so pleased you’re happy with the service you received. Thank you for choosing Ocean World Travel, and we look forward to helping you with many more holidays in the future.
Kind regards,
The Ocean World Travel Team
Winter cruise
Lady on the phone was very helpful, looking for the best deal for me and was very clear about my options.
2026年4月23日
Ocean World Travel からの回答
Thank you for your lovely feedback. We’re so pleased to hear that our team member was helpful, took the time to find the best deal for you, and clearly explained your options. We really appreciate you sharing your experience.
Ocean World Travel からの回答
Thank you for your kind feedback. We’re delighted to hear that Ryan made such a positive impression with his courteous, helpful, and knowledgeable service. We’ll be sure to pass along your comments to him.
Feedback
As always everyone I have spoken to over a good few years have always been great to deal with, hence I have never had to complain, and any complaints about a 3rd party have always been dealt with by your members of staff
2026年4月22日
Ocean World Travel からの回答
Thanks for continuing to choose Ocean World Travel. Our customers are incredibly important to us and we will always try our best to resolve any issues that may occur.
Reassurance
Speaking to human beings,without being rushed,very helpful and informative and reassuring.
2026年4月21日
Ocean World Travel からの回答
This is exactly what we strive for! We know how frustrating it can be to feel like just another number, so hearing that you felt informed and reassured is the best compliment we could get. Thank you for taking the time to share your experience.
Excellent friendly service. We have been booking our cruises with…
We have been booking our cruises with Ocean World Travel since 2003, our very first cruise.
They are a fabulous team offering expert help and advice and provide excellent customer service. Very efficient.
We’ve recommended them to our friends over the years who have found them equally as good.
We’d use no other agent and thoroughly recommend.
They definitely live up to their friendly reputation.
2025年10月20日
自発的なレビュー
Ocean World Travel からの回答
Wow, since 2003! Thank you so much for such a glowing review. Being part of your cruising journey from your very first voyage to now is a huge honour for the whole team here at Ocean World Travel. Thank you for valuing our expert service. We truly appreciate the many recommendations to your friends over the years!
Michelle was very pleasant and helpful
Michelle was very pleasant, friendly and helpful. First booking I have made with Ocean World Travel, I’m sure I will use them again in the future. Thank you
2026年4月19日
自発的なレビュー
Ocean World Travel からの回答
Welcome to the Ocean World Travel family! Michele takes great pride in ensuring our customers feel well-supported, and she’ll be delighted to hear your kind words. We’re already looking forward to helping you with your next adventure!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。