Emily who I spoke with was polite, helpful and got back to me very quickly with the details I needed in order to go ahead and book a Cruise. She was full of information, gave other people‘s opinion w... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Once again a First Class service from Kerry. She always manages to handle whatever requirements we throw at her with good humour and efficiency, resulting in memorable holidays every time. We have use... もっと見る
企業が回答しました
We usually book cruises direct but decided to use Ocean World Travel for our first Fred Olsen cruise after reading reviews on Trustpilot. We spoke to Ryan and he went through the booking with us. The... もっと見る
企業が回答しました
First time I have booked with OWT. First class experience from all staff especially Kerry. Without doubt they will be the first travel company I will contact to arrange future cruises. OWT clearly ha... もっと見る
企業が回答しました
企業情報
当該企業による記述
Ocean World Travel – Your Gateway to Unforgettable Cruises & Holidays For three decades, Ocean World Travel has been one of the UK’s leading cruise specialists, offering exceptional service and expertise to travellers seeking luxury and adventure at sea. While we are passionate about cruises, our expertise extends beyond the ocean—we provide a wide range of travel options to suit every dream getaway. In the summer of 2017, we expanded our services by opening our first retail travel shop in Chandler’s Ford, Hampshire, allowing us to connect with customers in person while continuing to offer seamless booking experiences online and over the phone. As an independent, family-run agency, we take pride in our personalized approach, leveraging our trusted industry connections to secure the best prices for your next holiday. Who We Are Founded in the mid-90s, Ocean World Travel has remained true to its core values of quality, customer care, and expert guidance. Our dedicated team goes the extra mile to create unforgettable travel experiences, ensuring every detail is taken care of. Whether you're looking for a luxury cruise, a tailor-made holiday, or expert travel advice, we are here to make your journey as seamless and memorable as possible. You can book with us over the phone or online, but if you prefer a more personal touch, visit our shop in Chandler’s Ford—conveniently located near Southampton and Winchester—where our expert team is ready to assist you. Our History Ocean World Travel was founded in 1995 by Michele Dance, who brought years of experience from managing a high street travel agency. What started as a small business quickly gained recognition in the cruise industry, working with esteemed cruise lines such as Fred Olsen, P&O Cruises, Cunard, Royal Caribbean International, and Celebrity Cruises. After 20 years of success as a cruise call center, we expanded to offer a full range of travel services, culminating in the launch of our Chandler’s Ford shop. In 2020, we proudly celebrated our 25th anniversary, marking a legacy of excellence in travel. Today, our hand-picked team continues to embody the same values of warm, friendly service and expert advice that have been at the heart of Ocean World Travel since the beginning. Why We Care A lot has changed over the years, but our commitment to providing the best prices and the highest level of service has never wavered. We don’t just book holidays—we create extraordinary journeys. From selecting the perfect cruise or holiday package to arranging excursions and special touches, we ensure your experience is nothing short of spectacular. At Ocean World Travel, we believe that travel should be effortless and exciting. You’re never more than a phone call or a click away from our friendly team, ready to turn your travel dreams into reality. Let us take care of the details, so you can focus on making memories that last a lifetime.
As a thank you for booking with us
Free champagne & chocolates
Enjoy a complimentary bottle of champagne and chocolates when you set sail from Southampton on most cruise lines. It's our way of adding a touch of luxury to your journey, ensuring you begin your voyage in style. Relax, unwind, and toast to unforgettable experiences as you embark on your dream cruise with Ocean World Travel.
連絡先
132 Winchester Road, SO53 2DS, Chandler's Ford, 英国
- 02380714790
- sales@oceanworldtravel.com
- oceanworldtravel.com
5.0
優良
647件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Looking for a travel agent? Look no further!
Very satisfactory booking for another cruise. No need to go anywhere else!
2026年5月17日
Ocean World Travel からの回答
Thank you for your kind review. We're delighted to hear you were very satisfied with your booking and really appreciate your continued trust in Ocean World Travel for your cruises.
Emily was so friendly and helpful as…
Emily was so friendly and helpful as all the staff always are. I have been using OWT for many years now.
2026年5月9日
Ocean World Travel からの回答
Thank you for your lovely review. We're delighted to hear Emily and the team continue to provide friendly and helpful service, and we truly appreciate your loyalty to Ocean World Travel over the years.
Efficient and professional service
I made an email enquiry which was answered quickly and comprehensively. I followed this up with a phone call during which Ryan was courteous and helpful. All details were covered and the booking, which was very competitively priced, was confirmed and I received the confirmation the same day.
2026年5月15日
Ocean World Travel からの回答
Thank you for your kind review. We're delighted to hear your enquiry was handled quickly and comprehensively, and that Ryan was courteous and helpful throughout the booking process. We really appreciate your feedback and hope you have a wonderful holiday.
Fabulous service
We always get a great service from Ryan at Ocean World Travel. The itinerary for this particular holiday needed to be tailored to our precise requirements and Ryan was both diligent and very patient.
2026年5月15日
Ocean World Travel からの回答
Thank you for your lovely review—we’re delighted Ryan was able to patiently and diligently tailor your itinerary to meet your exact requirements, and we really appreciate your feedback.
Ocean World Travel からの回答
Thank you for your review. We're delighted to hear you found the booking process quick and efficient, and that our team provided friendly service throughout.
Spoke to Jordan and Ryan over the last…
Spoke to Jordan and Ryan over the last 2 weeks. Both were pleasant, knowledgeable and helpful. All the information we needed was provided and we are now looking forward to our cruise.
2026年5月14日
Ocean World Travel からの回答
Thank you for your lovely review. We're delighted to hear Jordan and Ryan were pleasant, knowledgeable, and helpful, and that you have everything you need for your upcoming cruise.
First class service , very knowledgeable
I always book with ocean world travel. The staff are friendly and very helpful. Nothing is to much trouble for them. I wouldn’t use any other company. They give you good deals and the service is excellent. Never had a bad holiday through them yet.
2026年5月13日
Ocean World Travel からの回答
Thank you for your wonderful review. We're delighted to hear that our team continues to provide the friendly, helpful service you value, and we truly appreciate your loyalty and trust in Ocean World Travel for all your holidays.
First visit for a long time due to…bereavement
First visit for a long time due to bereavement. It was coming back to old friends, comfortable, helpful and personal.
2026年5月13日
Ocean World Travel からの回答
Thank you for your lovely review. We're delighted to welcome you back and are pleased that our team could provide the personal, friendly service you remembered. We look forward to helping you again in the future.
Very good an essay to talk about hi to…
Very good an essay to talk about to someone. Had no problems ps booked two holidays
2026年5月6日
Ocean World Travel からの回答
Thank you for your review. We're delighted to hear you found the booking process easy and enjoyable, and we're thrilled to have helped you book not just one, but two fantastic holidays!
Ocean World Travel からの回答
Thank you for your review. We're delighted to hear you found the booking process easy and look forward to helping you plan your next cruise.
We always receive fantastic service and…
We always receive fantastic service and the staff are very helpful and informative about every cruise company.
Carrie makes the booking process so straightforward and straightaway you receive by email the booking confirmation.
Oceanworld always has the best prices and I always use them for all my cruise holidays as they take care of everything - from quote to ensuring every part of the holiday is booked ( flight, transfers, cruise etc). There is nothing you have to worry about - just look forward to the holiday beginning!
2026年5月11日
Ocean World Travel からの回答
Thank you for your wonderful feedback; we're delighted that Carrie and the team could make your cruise planning so easy and stress-free, and we truly appreciate your continued loyalty and support.
Emily and Ryan took our booking and…
Emily and Ryan took our booking and gave answers quickly to our various attempts to mix and match Cruise and stay requirements
2026年5月3日
Ocean World Travel からの回答
Thank you for your lovely review. We're delighted Emily and Ryan were able to help with your cruise and stay arrangements and provide quick responses to your requests. We appreciate your support and hope you have a fantastic holiday!
Ryan was a pleasure to book with.Very…
Ryan was a pleasure to book with.Very professional and very pleasant. Jpyce
2026年5月10日
Ocean World Travel からの回答
Thank you for your lovely feedback, Joyce—we’re pleased to hear Ryan provided such professional and pleasant service while assisting with your booking.
Excellent service
As ever, excellent service from Ocean World Travel. Ryan was brilliant in getting Fred Olsen to agree a 2nd change of cruise, something they don't normally do, and I'm really grateful. Whoever you speak to is on your side, and that's such a help.
2026年5月10日
Ocean World Travel からの回答
Thank you for your kind feedback—we’re delighted to hear Ryan and the team were able to secure the change for you and that you felt fully supported throughout.
Ocean World always deliver
Ocean World always deliver - the whole team are extremely helpful and get us the best deals. Very friendly and caring.
2026年5月10日
Ocean World Travel からの回答
Thank you for your wonderful feedback—we’re delighted to hear the team consistently provides helpful, friendly service and great value on your bookings.
Ocean World Travel からの回答
Thank you for your lovely feedback—we’re pleased to hear you found our staff very friendly and polite.
Ocean World Travel からの回答
Thank you for your kind feedback—we’re pleased to hear you appreciated the great personal service and support from our knowledgeable team.
Very helpful and informative
Kerry was so helpful, very friendly and knowledgeable but also professional. The booking process was simple and I received confirmation within minutes
2026年5月6日
Ocean World Travel からの回答
Thank you for your lovely feedback—Kerry is delighted to have made your booking process simple and smooth and to have provided friendly, knowledgeable, and professional support.
The very personal touch
The very personal touch. Friendly staff with great experience to find exactly what we wanted .
2026年5月5日
Ocean World Travel からの回答
Thank you for your kind feedback—we’re delighted to hear our friendly and experienced team was able to provide a personal touch and find exactly what you were looking for.
Ocean World Travel からの回答
Thank you for your lovely feedback—we’re delighted to hear everything went perfectly and hope to help you again in the future
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