Oishya レビュー 

111
•
TrustScore 5段階評価の4.5

4.5

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

It has been wonderful to work with Oishya and especially Kamila on this order. Our knives ended up being back ordered and Kamila was super responsive in letting me know about the issue and getting bac... もっと見る

企業が回答しました

5つ星のうち5の評価

I ordered a marbel hexagon kitchen roll stand which arrived chipped and scratched. I emailed pictures to customer service. They responded after a couple of days offering to send a new one or a r... もっと見る

企業が回答しました

5つ星のうち2の評価

The delivery process took many weeks, three times as long as originally stated. This can happen in today's time, but: An information about this from the supplier there was only on demand from our side... もっと見る

企業が回答しました

5つ星のうち5の評価

Super excited having traditional knife from Japana. Didn't want to believe it (my boyfriend showed me one Japanese knife) but now I'm converted 😛 They are super sharp and wouldn't go back to my cheap... もっと見る

企業情報

  1. 刃物店
  2. ・
  3. 調理台専門店
  4. 日用品店

当該企業による記述

Timeless and unique homeware and kitchenware for home cooks used by world’s top chefs. ​


連絡先

4.5

優良

TrustScore 5段階評価の4.5

111件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.5

すべてのレビュー

(111)

過去12か月のレビュー数: 7件

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5つ星のうち5の評価

Highly recommend!!

I recently purchased the Wooden Magnetic Knife Stand Block from the Oishya and I am very happy with my purchase. The magnetic feature works great and securely holds all of my knives. The design is sleek and modern and fits perfectly with my kitchen decor. The wood is of high quality and seems very durable. I highly recommend this product.

2023年3月29日
自発的なレビュー
5つ星のうち5の評価

High-Quality Premium Knife That Cuts Like Butter

Super-high quality knife with a premium. This Oishya gyuto is of really high quality. I am a perfectionist and have an eye for detail and when I inspected this knife, it did not have any defects. The details on the knife from the blade to the handle are just beautiful and clean. The VG-10 steel is easy to clean and is straight butter and glides when cutting food. One of my sharpest Japanese knives. The pictures online make it seem like the blade is more matte looking like raw carbon steel (which I was hoping for) than what I got, but that's just the stainless steel property of the VG-10. I love the Western profile of this knife with a slightly curved blade as I am a "rocker" vs a "chopper", as compared with my other Japanese knife that has a flatter blade. You may find the tsuchime along with the damascus pattern on other less expensive knives, but what makes this knife unique is the beautiful wa maple burl handle (albeit the beautiful pattern of the tsuchime and Damascus layers on this knife are perfectly imperfect that it looks designed but not at the same time, if that makes sense). The maple burl will make this knife unlike any other knife out there. Even if you bought 2 knives from Oishya, no 2 handles will be the same. One of the disappointments I did have was that the collar of the handle did not come in the beautiful natural brown like in the pictures but rather came in a black oak bog wood. I did not hold it against Oishya as they did mention on their website that no two handles will be the same. I did reach out to the company about this (among other questions that I had) and they replied quickly and were very courteous. I found out that the person that reached back out to me was actually one of the founding members of the company, Kamila. Pretty cool to know that you're supporting a small (woman-owned!) business. Another beautiful detail is the copper ring on the handle. I'm concerned about it's discoloration/oxidation over time, but you should never keep the handle wet anyway. Only time will tell. Overall, a beautiful and unique, high-quality knife. If you have the luxury to spent a little extra on this knife, you will not be disappointed.

2023年4月4日
自発的なレビュー
5つ星のうち4の評価

Delivery took some time but got something better as replacement

There were problems with delivering my article but just as I was about to raise a complaint I got an apology via email and was offered a more expensive replacement product in exchange.
So the only complaint I could give is the delivery time as the product is really high quality

2023年3月23日
自発的なレビュー
Oishya ロゴ

Oishya からの回答

Thank you Grospii for the time in giving us feedback and we appreciate your patience and are happy that you love our products :)

5つ星のうち5の評価

I love, LOVE my Sakai Kyuba knives set.

I love, LOVE my Sakai Kyuba knives set. My neighbours bought one a couple of months ago and each time I was visiting them, I was a little bit envious and wanted to get those knives for our household. It was my hubby's birthday last month so I purchased them for the perfect excuse :) Win, win, if you ask me :)

2023年3月17日
自発的なレビュー
5つ星のうち2の評価

Sehr lange Liefertzeit, enorme Steuern

The delivery process took many weeks, three times as long as originally stated. This can happen in today's time, but: An information about this from the supplier there was only on demand from our side. On top of that there was an invoice from customs, which was very high. Both is a little unpleasant. The goods then eventually arrived at least undamaged.

2023年3月20日
Oishya ロゴ

Oishya からの回答

Thank you for your feedback. We're really sorry that it took longer than originally anticipated but happy to hear that the parcel arrived undamaged.
We work with small family businesses and sometimes human factors come into play and cause delays.

Regarding the customs fees, we clarify it well on our page "Shipping". As we're a UK based company, orders delivered outside may occur custom charges according to local laws of your country.

5つ星のうち5の評価

What a beautiful mortar!

What a beautiful mortar!
I just bought a pestle and mortar from Oishya and I couldn't be happier. To be honest, at first I was a bit on the fence - it's quite pricey, but reading Oishya's story I got hooked. I even got a chance to talk to the founder - Kamila and she was so nice and genuine I made the leap.
I will be coming back for more!

2023年3月8日
自発的なレビュー
5つ星のうち5の評価

sheer pleasure

For starters, their customer service is excellent; Kamila is very considerate. Aside from the beauty of the razor-sharp Damascus steel blades, the handles are exquisite and elegant. Cutting has never before been this fun.
It's probably wise to specify in your living trust who you want to inherit them; there may be some hurt feelings by everyone else, but it may help avoid any animated 'food fights.'

2023年3月14日
5つ星のうち1の評価

Magnetic knife rack very poor quality

I ordered a brass magnetic knife rack and a number of things did not work out AT ALL. Most importantly, the rack itself was of poor quality, and didn't securely hold even the most basic kitchen knives (they slid and fell off the magnet). It was shipped in a soft, plastic envelope with bubble wrap, and you guessed it, the rack was damaged upon arrival. I reached out asking about returns/refunds, but after the first email exchange where I shared videos as they requested, the line went dead. On the surface, this company presents itself as a craft, boutique brand that is passionate about quality, but in the end, it's actually scammy. It feels like they are just a pass-through business that buys cheap products from someone else and has them shipped in less than adequate packaging - and takes no responsibility for customer service. We like to support smaller businesses, but this one, sadly, does not live up to its purported promises. And now I have a damaged, less-than-useful knife rack that I paid good money for (USD$180 + $39 shipping). Caveat emptor.

2023年2月13日
自発的なレビュー
Oishya ロゴ

Oishya からの回答

We've already responded to you via email. Like I mentioned in the email, I understand that this is frustrating. I'm sorry it's taking longer than expected, but we've been searching a better alternative to ship your return back, since the courier we used to use doesn't cover your location anymore, and the rest charges 65 USD for a package. As you understand, this is unsustainable, so we're looking for an alternative way.

We do work with small family businesses and as you may understand, when people don't buy from us, we have less business to give to our suppliers. The craftsman who made the rack also operates as a small family run business. Like you saw from the videos I shared with you over email, everything is done by a human, so of course it is prone to error. We always QT before shipping, but something must have gone wrong with your order. Most likely the magnets in your rack were placed too far from the edge. I can assure you that all our products are made to the highest quality and lots of soul is put into each of making each item, therefore the feedback you left is very harmful to our craftsman.

We'll of course provide you a full refund like I already stated. I'm just looking for a better way to ship the product back. We should be able to sort this by end of this week.

5つ星のうち3の評価

Wooden Magnetic Knife Stand Block – Oak

I bought this magnetic knife stand block as a gift for my husband to display his new Santoku knifes. I was a little disappointed as I expected the magnets to be stronger. You can’t place any knifes at the very edges of the block. It is well made and I like the product just didn’t meet my expectation regarding the strength of the magnets. Delivery was quick, packaging a bit flimsy.

2023年1月18日
自発的なレビュー
Oishya ロゴ

Oishya からの回答

Hi IndyKat, thank you for your feedback. Could you please reach out to us over email info@oishya.com. We inspect all our products before shipping them out, so there shouldn't be any issue. We use the strongest neodymium magnets available on the market, so we'd love to understand what happened. As for the packaging, thank you for that. We use fulfilment centre to help us with logistics, so we will pass your note to them and see what can be improved. Thank you!

5つ星のうち5の評価

Superb Oishya pestle & mortar

I recently purchased the Oishya mortar and I have to say, I am extremely impressed with its performance. The mortar is made of high-quality materials and is very sturdy, so it can handle heavy use without breaking or chipping.

The size of the mortar is also perfect for grinding spices and herbs, and the pestle is very effective at breaking down ingredients into a fine paste. I particularly love the smooth surface of the mortar, as it makes it easy to clean and maintain.

Overall, I highly recommend the Oishya mortar to anyone in need of a reliable and high-quality kitchen tool. It is a great investment that will surely last for years to come.

2022年11月30日
自発的なレビュー
5つ星のうち2の評価

I ordered a wooden chopping block that…

I ordered a wooden chopping block that although beautiful has a strange smell that won't go away. Customer service was slow to respond. All round very disappointed. I would recommend avoiding.

2021年9月24日
Oishya ロゴ

Oishya からの回答

Thank you Will for taking time in writing your concerns. Regarding the wood stain - we recommend applying mineral oil like linseed one to even the colour. The stain is likely to be a cause of dried up wood. As for board, we only use food safe mineral oils to impregnate and secure surface so rest assured it's safe to use.

5つ星のうち5の評価

An excellent company to deal with

An excellent company to deal with.
Having now purchased twice from them I would recommend them to anyone looking for high quantity Japanese items .
My first purchase was a Nakiri knife which is fantastic. The second purchase was a very nice magnetic knife block, which was damaged in transit but has been replaced quickly and painlessly.

2021年8月12日

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