I dealt with Ella Ford, Home Designer throughout my enquiries. Ella was outstanding throughout my many email enquiries; following up each one with detailed information. Researching other items and s... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Settee arrived but the delivery men said they didn’t have the authority to unpack it and take away packaging. I immediately phoned OKA and spoke to Grace who said it had been an oversight on... もっと見る
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As a resident of Northern Ireland, unfortunately we don’t not have any local OKA stores to visit in person. We have previously purchased furniture from OKA and it’s still looking great after over 20 y... もっと見る
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Christine at the Bath store couldn’t have been more helpful, there were a couple of items that were listed out of stock on the website and I couldn’t find them in store. The sales team were able to fi... もっと見る
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企業情報
当該企業による記述
In the heart of Bath sits our gorgeous Georgian-fronted townhouse store, complete with the honey-coloured stone typical of the city. Right in the centre of things, on the bustling Milsom high street, it’s surrounded by popular interiors, fashion and gift shops, as well as independent cafes, and is a short walk from the pleasure gardens and historic homes of famed authors, architects and thinkers such as Jane Austen and Beau Nash. Previously home to Parkhouse and Co. Oriental Goods Depot, purveyors of “fancy goods”, our building was carefully chosen to showcase our seasonal looks , curated by our talented visual team to help you imagine what our pieces might look like in your home.
連絡先
26-27 Milsom Street, BA1 1DG, Bath, 英国
- +44 1225 443074
4.8
優良
305件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good customer service
2025年8月9日
OKA - Bath からの回答
Dear Mr Wakefield,
Thank you for your kind review. We’re pleased to hear you received good customer service from our Bath team — your feedback is greatly appreciated.
Kind regards,
OKA
Visiting Bath today
Visiting Bath today, went to my favourite shop. As Lways I was not disappointed by the range and selection.
I was made very welcome in a lovely way, no pressure, Trish was so polite and helpful, a credit to the company.
2025年8月9日
自発的なレビュー
OKA - Bath からの回答
Dear Liz,
Thank you for your lovely review. We’re delighted to hear you enjoyed your visit to our Bath store and that Trish made you feel so welcome. It’s wonderful to know you continue to love our range and selection — your kind words will be shared with Trish and the team.
Kind regards,
OKA
A real statement piece in our hallway.
Our console table is beautiful. It’s a real statement piece in our hallway. The quality is excellent.
2025年7月29日
OKA - Bath からの回答
Dear Gilly,
Thank you for your lovely feedback. We’re delighted to hear that your console table has made such an impact in your home and that you’re pleased with its quality.
Kind regards,
OKA
OKA - Bath からの回答
Dear Mrs Gage,
Thank you for your lovely feedback and continued support. We’re so pleased to hear that our Bath team always make your visits such a positive experience.
Kind regards,
OKA
Excellent service from OKA
Excellent service from OKA from website navigation to efficient delivery and robust packing, the communications throughout was great and finally the quality of the products, amazing, I would definitely buy from again.
2025年7月30日
自発的なレビュー
OKA - Bath からの回答
Dear Kathy,
Thank you for your wonderful feedback. I’m so pleased to hear that you were happy with the whole experience — from ordering online to receiving your items. It’s lovely to know you were impressed with the quality too.
Kind regards,
OKA
OKA - Bath からの回答
Dear Ms Coles,
Thank you for sharing your feedback. We’re so pleased to hear that our team in Bath made your visit an enjoyable one.
Kind regards,
OKA
OKA - Bath からの回答
Dear Annie,
Thank you for your feedback. We’re so pleased to hear that our Bath team provided you with such efficient and knowledgeable service.
Kind regards,
OKA
Excellent customer service.
Was greeted by a lovely assistant who helped match 4 lamp shade with my own bases. She made sure the heights and sizes were all in proportion. Allowed a discount at purchase due to existing sale and also added me to mailing list. Really good customer service.
2025年7月30日
OKA - Bath からの回答
Dear Catherine,
Thank you for your kind feedback. We’re so pleased to hear that our Bath team offered such thoughtful and attentive service in helping you find the perfect lampshades.
Kind regards,
OKA
I was greeted by a lovely Lady who is…
I was greeted by a lovely Lady who is the resident florist in the Bath store.
Said Lady wrapped my faux flowers beautifully,and also informed me that they had an offer of 30% on my purchase,so I took advantage and purchased even more blooms.Lovely experience as always!
2025年7月28日
OKA - Bath からの回答
Dear Cherrill,
Thank you for sharing your lovely feedback. We’re delighted to hear that our Bath florist made your visit such a pleasant experience — and that you were able to take advantage of the offer on our faux flowers. We hope your new blooms look beautiful in your home.
Kind regards,
OKA
Wonderful quality and beautiful patterns.
Christina at your Bath shop was extremely helpful and kind and helped me find the perfect coloured cushion. Lovely experience, as always Oka.
2025年7月30日
OKA - Bath からの回答
Dear Leila,
Thank you for your kind review. We’re so pleased to hear that Christina was able to help you find just the right cushion — and that your visit to our Bath store was such a lovely experience.
Kind regards,
OKA
Bath branch:- really nice staff
Bath branch:- really nice staff. Very helpful. Didn’t know there was a 14 day period whereby you can view their goods in situ which, I felt, was very good especially considering the value and quality of the goods. The store is well laid out and gives one a good idea of how products will look at home.
2025年7月29日
OKA - Bath からの回答
Dear Deborah,
Thank you for your kind words. We’re delighted to hear that you enjoyed your visit to our Bath store and appreciated the helpful service from the team. It’s also lovely to know you found the in-store displays inspiring when imagining how our pieces might look in your home.
Kind regards,
OKA
OKA - Bath からの回答
Dear Bernadette,
Thank you for your review. We’re pleased to hear that you received good service during your visit to our Bath store.
Kind regards,
OKA
If it’s not in store don’t order !!!
If it’s not in store don’t order. This is the second time we have received poor delivery from OKA The sad thing is that the items are always very good quality and look wonderful however if you order something that’s not in the store to pay for and collect it takes months.
Our recent purchase was a Callanish stone dining table. We paid in full in the store back on 9th April and we were told that the delivery would be within a week. A week later we get a call to say that the item was on backorder and would nobody be delivered in July. On Sunday, the 20th of July we received an email to say that they were further delays and this would now be in September. As you can imagine, we were pretty fed up with this so we called to ask what the issue was only to be told that they could not supply the table at all as there were health and safety issues with the table itself and we’re going to arrange a refund. We had a very similar issue back last year when we purchased a lamp which was promised within 10 days which again ended up being almost 4 months before delivery.
2025年7月23日
自発的なレビュー
OKA - Bath からの回答
Dear Mr Davies,
Thank you for sharing your feedback, and we're sorry to hear about the delays and frustration caused by your recent order — especially after a similar experience in the past.
We appreciate your comments about the quality of our products, and we’re sorry the service around this particular order didn’t reflect that same standard. The situation with the Callanish table was unexpected and disappointing, and we understand how frustrating it must have been to receive changing delivery dates, only to be told the item could not be supplied.
We're looking into what happened to help prevent this from recurring in future. Thank you again for your feedback — it’s genuinely helpful in improving our service.
Best regards,
OKA
Fantastic client services
Fantastic client services, answered all questions, went over and above to assist with my purchase - I look forward to collecting on Saturday, Thank you to the OKA Team @ Bath :)
2025年7月22日
OKA - Bath からの回答
Thank you very much for your wonderful review. We are so pleased to hear that our team at the Bath store provided such fantastic service and went above and beyond to assist with your purchase. We hope you enjoy collecting your items on Saturday and that they make a lovely addition to your home.
Kind regards,
OKA
Exceptional staff at OKA Bath
The staff at OKA Bath are truly exceptional. Their customer service is faultless. Natasha has always been super helpful and has provided us with some beautiful solutions for lighting that have really levelled up the way our home looks. She is so creative and I am incredibly impressed by her help and knowledge. Linda does unique flower arrangements with OKA’s faux flowers. All of the arrangements and displays are fabulous. She is a true artist. Alex is always full of good ideas and extremely helpful.
The OKA designs are beautiful and timeless and give our home a real sense of character. Natasha, if I could give you, Linda and Alex 10 stars I would! It is a delight to visit OKA Bath.
2025年7月12日
OKA - Bath からの回答
Dear Dusica,
Thank you so much for your wonderful review. We’re thrilled to hear how much you enjoy visiting our Bath store and that Natasha, Linda, and Alex have all made such a lasting impression. It’s lovely to know their creativity and care have helped bring your home to life.
Kind regards,
OKA
Great service in your Bath store
Great service in your Bath store, very helpful and polite staff member made purchasing a larger item simple and seamless. Delivery was also very speedy.
2025年7月5日
We visited Oka Bath and received…
We visited Oka Bath and received fantastic service from Alex Jones. He was knowledgeable, helpful and very polite.
2025年7月11日
自発的なレビュー
Fabulous service from the team in Bath
Fabulous service from the team in Bath. So helpful and patient each one of them is a credit to the company.
2025年7月4日
Great service
Great service - very helpful assistant. Have always been thrilled with my purchases - such great quality.
2025年7月9日
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