Called in to my favourite OKA Harrogate store to order their icon Sheki Olive Armchair, id been pondering for a while, along with the large Sycamore Rug and matching Pouffe as just gone into sale (b... もっと見る
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Harrogate Oka. Thank you for your condolences and for the help you give each time I come to your store. Thank you Carol and Zoe particularly this week. You are such a thoughtful team and your recommen... もっと見る
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Bought a large vase and lamp shade from Harrogate store. I use this store regularly as the staff are very helpful and will put different combinations of lamps bases/shades together, flowers in vases t... もっと見る
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Dr Anthony & I visited OKA Harrogate, our favourite home furnishings store, late last Saturday afternoon. We were greeted by wonderful staff namely, Talia and Carole; Zoe who had been working at her d... もっと見る
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企業情報
当該企業による記述
In this scenic town in North Yorkshire sits one of our largest countryside stores; OKA Harrogate offers you the chance to view our Garden Range as well as seasonal room sets that display the majority of our interiors collection, styled in inspirational ways by our talented visual team.
連絡先
9 West Park, HG1 1BL, Harrogate, 英国
- +44 1423 701161
4.8
優良
350件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Dr Anthony & I visited OKA Harrogate
Dr Anthony & I visited OKA Harrogate, our favourite home furnishings store, late last Saturday afternoon. We were greeted by wonderful staff namely, Talia and Carole; Zoe who had been working at her desk finished off her work then offered both Anthony & I welcome refreshments whilst we were making our selection. As usual we were directed by Zoe to the most appropriate person, Carole, who offered us expert help on cushion and throw colours. Talia meanwhile carefully gift wrapped our presents and finally helped us with the trolley to the car with our purchases. We are very happy with the quality of products at OKA Harrogate which along with great staff makes shopping at this store an obvious choice for Anthony & I and no doubt other interior designers!
2026年10月4日
OKA - Harrogate からの回答
Dear Martyn
Thank you so much for your glowing review and kind feedback. It is wonderful to hear that your recent visit to our Harrogate store was such a delightful experience, from the warm welcome and refreshing drinks to the expert guidance with your selections. Providing exceptional assistance, thoughtful gift wrapping, and helping get your purchases safely to your vehicle are all part of the service we strive to deliver. Knowing that our home furnishings and dedicated team continue to make our store your top choice means the world to us. Your encouraging words will certainly be shared with the entire team.
Best wishes
OKA
Helpful staff
Helpful staff. Products are always high quality and staff are knowledgeable about stock. Much prefer to look around without staff ‘hanging’ around - your staff don’t!
2026年10月3日
OKA - Harrogate からの回答
Dear Lesley
We are glad you enjoyed your experience at our Harrogate store. Thank you for your positive feedback regarding our team's product expertise and assistance. We appreciate knowing that our team provided a comfortable browsing environment that allowed you to shop at your own pace. We look forward to welcoming you back again soon.
Kindest regards
OKA
Harrogate Oka Carol and Zoe
Harrogate Oka. Thank you for your condolences and for the help you give each time I come to your store. Thank you Carol and Zoe particularly this week. You are such a thoughtful team and your recommendations are brilliant. I’m looking forward to seeing my latest purchases placed into the house. Also your delivery people were very quick to let me choose a date for delivery. This is really very unusual. Thanks again Oka and your Harrogate team. I hope I haven’t missed anyone off here.
2026年10月3日
OKA - Harrogate からの回答
Dear JF
Thank you for sharing such a wonderful review. We are so glad to hear that our Harrogate team provided compassionate support, thoughtful advice, and excellent recommendations during your recent visit. It is also fantastic to know that our delivery scheduling was prompt and convenient for you. We truly appreciate your kind feedback and hope you thoroughly enjoy seeing your new items in your home. We look forward to welcoming you back again soon.
Warmest regards
OKA
OKA - Harrogate からの回答
Dear Diane,
We’re so pleased to hear that you enjoyed your visit to our Harrogate store.
Thank you for your kind words about the shop and the team — we’ll be sure to pass your feedback on.
Kind regards,
OKA
Staff very friendly and helpful
Staff very friendly and helpful. Found exactly what I was looking for and very pleased with my purchase. A lovely shop and a great experience. I will definitely use again. Thank you
2026年9月26日
OKA - Harrogate からの回答
Dear Janice,
We’re delighted to hear that you found just what you were looking for and enjoyed your visit to our Harrogate store.
Thank you for your lovely feedback about the team and your experience. We look forward to welcoming you back again soon.
Kind regards,
OKA
Great staff
Bought a large vase and lamp shade from Harrogate store. I use this store regularly as the staff are very helpful and will put different combinations of lamps bases/shades together, flowers in vases to achieve the look you are wanting. Michelle helped me with this purchase and together with being helpful she is very good at putting faux flowers together.
2026年9月30日
OKA - Harrogate からの回答
Dear Helen,
We’re so pleased to hear that Michelle and the Harrogate team continue to look after you so well.
It’s lovely to know they take the time to help bring different pieces together and create the look you’re after. We’ll be sure to pass your kind feedback on to Michelle and the team.
Kind regards,
OKA
Called in to my favourite OKA Harrogate…
Called in to my favourite OKA Harrogate store to order their icon Sheki Olive Armchair, id been pondering for a while, along with the large Sycamore Rug and matching Pouffe as just gone into sale (both great buys!).
Claire and Louisa were so helpful in holding the Pouffe id spotted the day before, so i could return to take my time to see if items worked together prior to ordering. Always great customer care, on hand to chat through ideas, taking time to see options and advise on etc., no rush or hard sell.
Thank you to Tahlia for her help with carry out too.
2026年9月25日
OKA - Harrogate からの回答
Dear Neville,
We’re so pleased to hear that Claire, Louisa and Tahlia made your visit to our Harrogate store such a positive one.
It’s lovely to know the team gave you the time and support to make the right choices, and we’ll be sure to pass your kind feedback on to them.
Kind regards,
OKA
Oka Harrogate
Oka Harrogate is a fabulous store! I absolutely love the fantastic range of furniture, rugs, lighting and accessories. The store layout is stylish and inviting, and there are always friendly, knowledgeable staff on hand to offer advice. A wonderful place to browse and find inspiration.
2026年9月26日
OKA - Harrogate からの回答
Dear Jules,
What lovely feedback for our Harrogate store.
We’re so pleased you enjoy visiting and find the space inspiring. It’s wonderful to know the team are always on hand with helpful advice, and we’ll be sure to share your kind words with them.
Kind regards,
OKA
Project success
Michelle could not have been more helpful. She listened to what I wanted and helped with great suggestions and knowledge. It helps that I asked for a floral arrangement from her and she used to be a florist. Thanks again, Michelle!
2026年10月2日
自発的なレビュー
OKA - Harrogate からの回答
Dear Charlotte,
We’re so pleased to hear that Michelle was able to help bring your floral arrangement together so beautifully.
It’s lovely to know her knowledge and suggestions made such a difference. We’ll be sure to pass your kind feedback on to Michelle and the Harrogate team.
Kind regards,
OKA
OKA - Harrogate からの回答
Dear Matthew,
We’re pleased to hear that the Harrogate team were friendly and helpful during your visit.
Thank you for your kind feedback.
Kind regards,
OKA
I bought in store two things
I bought in store two things. The next day they are
On line for 30 per cent less
I think it’s unfair not to have been told this.
2026年9月22日
OKA - Harrogate からの回答
Dear Tracy
Thank you for taking the time to share your review. We appreciate your feedback and while we do regularly review our pricing and run promotional activity throughout the year, our discounts are not always planned far in advance, and we understand how frustrating it must have been to receive an additional offer shortly after your purchase.
Your comments have been shared with the relevant teams for review and we apologise for the disappointment caused.
Kind regards,
OKA
Lovely professional knowledgable staff
2026年9月22日
OKA - Harrogate からの回答
Dear Heather
Thank you for taking the time to leave your review. We're delighted to hear about your positive experience with our Harrogate team, and we'll be sure to share your kind feedback with them. We hope to welcome you back again soon.
Warm regards
OKA
Super shop … with parking ..a bonus
Super shop … with parking ..a bonus.
Very attentive & pleasant staff .
A lovely shopping experience
Will definitely call back when next in the area
2026年9月17日
OKA - Harrogate からの回答
Dear Mrs Murray
Thank you for your wonderful review. We are so pleased to hear you enjoyed your shopping experience at our Harrogate store and found our team attentive and pleasant. It's lovely to know the parking was a bonus, and we hope that you are happy with your purchase.
We look forward to welcoming you back again soon.
Kind regards
OKA
OKA - Harrogate からの回答
Dear Ms Rowan
Thank you for your kind feedback. We're so pleased to hear that you enjoyed your recent visit to our Harrogate store and Claire made your shopping experience such a pleasure. We really appreciate you taking the time to share your experience and hope to welcome you back again soon.
Best wishes
OKA
OKA - Harrogate からの回答
Dear Michelle
Thank you for your wonderful feedback. We're so pleased to hear you enjoyed your visit to our Harrogate store and found our Michelle to be helpful and knowledgeable. We hope to welcome you back again soon.
Best wishes
OKA
Trade experience in Oka store
I took my client with me to an oka store as she finds it extremely difficult to visualise. The staff once they realised I was a trade customer, treat us with in difference to the point of rudeness. I was also worried that when I purchased the cushion pads we required they came from a cupboard next to the till (it looked like a cleaning cupboard) and were not brand new in the usual concealed bags).
I even upsold to my client and purchased a side table, lamp and shade that she hadn’t got on her list.
I need to go back to the store as one of the cushions wasn’t right in the light of her troom and the incorrect size cushion pad had been sold. We are also going to purchase another two lampshades. I am dreading this because of the attitude of the sales people.
It was so bad that when we come to do the next room I don’t think Oka will be a suggestion I can make to this client.
2026年9月12日
OKA - Harrogate からの回答
Dear Diane,
Thank you for taking the time to share your feedback. We are sorry to hear that you left our Harrogate store feeling disappointed with your experience, particularly as you were visiting with a client.
We have shared your comments with the store team so that the experience can be reviewed internally, including the points raised around supporting our Trade customers.
The Store Manager will also be contacting you directly to discuss your visit and to ensure you feel properly supported when you next come into the store.
Kind regards,
OKA
Helpful staff
2026年9月6日
OKA - Harrogate からの回答
Dear Ann
We’re delighted to hear about your experience with our Harrogate store, and we’ll be sure to pass your comments on to the team.
We really appreciate you taking the time to share your review and hope to welcome you back again soon.
Kind regards,
OKA
Knowledgable staff and lovely products…
Knowledgable staff and lovely products in Harrogate
2026年9月1日
OKA - Harrogate からの回答
Dear Debra,
Thank you for your lovely feedback. We’re delighted to hear you enjoyed your visit to our Harrogate store and found the team knowledgeable and helpful.
We really appreciate you taking the time to share your experience and hope to welcome you back again soon.
Kind regards,
OKA
It's always a joy walking into Oka…
It's always a joy walking into Oka Harrogate. All the team are super helpful. On this occasion Carole and Sam helped me. Nothing is too much trouble, they give you the time which is a rarity these days!
2026年8月26日
OKA - Harrogate からの回答
Dear Beverley,
Thank you for your wonderful feedback. We’re delighted to hear the Harrogate team continue to make each visit feel so special.
It’s lovely to know Carole and Sam looked after you so well on this occasion. We’ll be sure to share your kind words with them and the wider team.
Kind regards,
OKA
Customer service above and beyond
Customer service above and beyond, I can’t praise this store enough. The staff go out of their way to be kind & courteous. I would like to give special thanks to Claire and Talia who assisted me with an on line order that was delivered broken. Harrogate replaced the broken products and matched the original sale price. Thank you to an incredible team who are clearly well managed and offered a master class in customer service with clear communication and understanding.
2026年9月6日
自発的なレビュー
OKA - Harrogate からの回答
Dear Wendy,
Thank you for taking the time to leave such generous feedback. We’re delighted the Harrogate team were able to support you so thoughtfully and help resolve the issue with your order.
We’ll be sure to pass your kind words on to Claire, Talia and the wider team. It’s wonderful to know their care and communication made such a strong impression.
Kind regards,
OKA
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