Called in to my favourite OKA Harrogate store to order their icon Sheki Olive Armchair, id been pondering for a while, along with the large Sycamore Rug and matching Pouffe as just gone into sale (b... もっと見る
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Harrogate Oka. Thank you for your condolences and for the help you give each time I come to your store. Thank you Carol and Zoe particularly this week. You are such a thoughtful team and your recommen... もっと見る
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Bought a large vase and lamp shade from Harrogate store. I use this store regularly as the staff are very helpful and will put different combinations of lamps bases/shades together, flowers in vases t... もっと見る
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Dr Anthony & I visited OKA Harrogate, our favourite home furnishings store, late last Saturday afternoon. We were greeted by wonderful staff namely, Talia and Carole; Zoe who had been working at her d... もっと見る
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企業情報
当該企業による記述
In this scenic town in North Yorkshire sits one of our largest countryside stores; OKA Harrogate offers you the chance to view our Garden Range as well as seasonal room sets that display the majority of our interiors collection, styled in inspirational ways by our talented visual team.
連絡先
9 West Park, HG1 1BL, Harrogate, 英国
- +44 1423 701161
4.8
優良
350件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service
Excellent help given from Sam in the Harrogate store. She was extra helpful and took the time to give me guidance over the phone after visiting the store which was greatly appreciated. The recommendations for the rug, chair and cushions were fantastic and really helped me make the right choices. Excellent customer service!
2026年8月30日
OKA - Harrogate からの回答
Dear Fiona,
Thank you for your wonderful feedback. We’re delighted Sam was able to support you so thoughtfully and help you feel confident in your choices.
Your kind words will mean a great deal to her and the Harrogate team, and we’ll be sure to pass them on.
Kind regards,
OKA
Great branch with superb staff who aim to delight - and succeed!
Excellent customer service at Harrogate Branch. Very warm welcome, after amazing communications before my visit. Recommended a reliable local man and van for delivery. The whole team was unfailingly helpful, especially Michelle and her store manager. The store is immaculately kept, very well located opposite the park and is both well stocked with a pleasantly designed layout. I will be back next month!
2026年8月30日
OKA - Harrogate からの回答
Dear Steven,
Thank you for taking the time to share such thoughtful feedback. We’re delighted the Harrogate team made your visit such a positive one and were able to help before and during your time in store.
We’ll be sure to pass your kind words on to Michelle, the store manager and the wider team. We look forward to welcoming you back next month.
Kind regards,
OKA
Great store layout with a diverse…
Great store layout with a diverse selection of beautiful home interior items. Bought a number of items lamps, and wicker blanket box. Their faux orchids are so realistic too.
Service is always good and not too pushy. Very respectful and knowledgeable.
2026年8月28日
OKA - Harrogate からの回答
Dear Janet,
Thank you for your lovely feedback. We’re delighted to hear our Harrogate store continues to make such a positive impression.
It’s wonderful to know you feel well looked after by the team, and we’ll be sure to share your kind comments with them. We hope you enjoy your new OKA pieces.
Kind regards,
OKA
OKA - Harrogate からの回答
Dear Customer
We’re delighted to hear about your experience with our Harrogate store, and we’ll be sure to pass your comments on to the team.
We really appreciate you taking the time to share your review and hope to welcome you back again soon.
Kind regards,
OKA
I love shopping in Oka
I love shopping in Oka, I always receive wonderful customer service and the store is always presented well. The high quality of the furniture and accessories never changes.
2026年8月30日
OKA - Harrogate からの回答
Dear Cheryl,
Thank you for your wonderful feedback and continued support. We’re delighted our Harrogate store continues to make such a positive impression.
Your kind comments about the team, store and our pieces mean a great deal, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Lovely Faux Flowers but Poor Delivery
I ordered two additional faux flower items to add to the beautiful ones which I purchased from the Harrogate store. However, the cost of delivery was an extortionate £10 for 2 extremely lightweight items and when delivered the box was battered and the top ripped off exposing the contents. Hence 3 stars.
2026年8月28日
OKA - Harrogate からの回答
Dear Linda
We appreciate you sharing your experience with us. We're delighted that you enjoy our faux flowers, and are sorry to hear of your disappointment regarding our delivery charges. We understand your frustration and appreciate that the pricing structure may not always feel proportionate, our charges are based on several factors.
We regret to hear about the condition of the packaging upon arrival and thank you for bringing this to our attention. Your feedback has been shared with the relevant teams for review.
Kind regards,
OKA
Room screen
Lovely friendly staff,great quality screen,been looking for one for a while,very satisfied.
2026年8月28日
OKA - Harrogate からの回答
Dear Mrs Richardson
We are so pleased to hear that you enjoyed your visit to our Harrogate store and found our team to be friendly and helpful, and that you are happy with your new screen. It's wonderful to know you've found what you were looking for.
Thank you for sharing your experience.
Warm regards
OKA
I only went into OKA Harrogate to look…
I only went into OKA Harrogate to look for a lamp. It was my first visit and Claire & Carole made it very special. They were lovely. So much so that I left with two cushions and a fancy tray. Shame about the lamp!
2026年8月31日
自発的なレビュー
OKA - Harrogate からの回答
Dear Edward
Thank you for your wonderful review! We're so pleased to hear that your first visit to our Harrogate store was a special one, and that our team made such a positive impression. It's fantastic that you found some lovely items to take home, even if you didn't find a lamp! We hope you enjoy your new cushions and tray, and that you will visit us again.
Warm regards
OKA
OKA - Harrogate からの回答
Dear Lynette
We're happy to hear that you had a positive experience when you visited our Harrogate store and found our parking easy and our team pleasant. We appreciate your kind words.
Kindest regards
OKA
OKA - Harrogate からの回答
Dear Becks
Thank you for your lovely review! We are so pleased to hear that you had a positive experience in our Harrogate store and received such great service. We are thrilled you are happy with your purchase and we appreciate you taking the time to share your experience.
Kind regards
OKA
Excellent sales service at the…
Excellent sales service at the Harrogate branch. Very helpful and delighted with our purchase.
2026年8月24日
OKA - Harrogate からの回答
Dear David
We are so pleased to hear that you received excellent service at our Harrogate branch. It's wonderful to know that you are delighted with your purchase. Thank you for taking the time to share your kind words.
Warmest regards
OKA
I am very pleased with the service and…
I am very pleased with the service and the quality of my purchase.
2026年8月23日
OKA - Harrogate からの回答
Dear Customer
Thank you for taking the time to leave your review. We’re really pleased to hear about your experience with our Harrogate team, and we’ll be sure to pass your kind feedback on to them.
We hope to welcome you back again soon.
Kind regards,
OKA
Quality service to match the goods
The service we have received from Oka has been incredible. Louisa Crossman has been so incredibly helpful ensuring we got the furniture we wanted for our new house. I don’t know what we would have done without her. The quality of the service matches the quality of the goods.
2026年8月26日
OKA - Harrogate からの回答
Dear Carolyn
We are so pleased to hear about your wonderful experience in our Harrogate store. It's lovely that Louisa was so helpful in ensuring you found the perfect furniture for your new home. We truly appreciate your kind words about the quality of our service and goods.
We hope that you enjoy your new pieces for many years to come!
Best wishes
OKA
I love OKA as a brand ( only shop the…
I love OKA as a brand ( only shop the sales due to price accessibility)... I called Zoe in the Harrogate store to get some bits shipped to me, the cushion covers I want were sold out, Zoe recommended another cover that may suit my needs more, she was totally right 👍, the delivery cost is a bit steep at £10, will be calling Harrogate store again x
2026年8月21日
自発的なレビュー
OKA - Harrogate からの回答
Dear Gstar79
We're so pleased to hear you had such a positive experience with our Harrogate store and that Zoe was able to assist you so well. It's wonderful to know you're happy with her recommendation. We appreciate your feedback and look forward to assisting you again.
Kind regards
OKA
ONLY OKA
I travel to England often and wherever my travels take me I always look for an OKA store. I absolutely love the home and garden decor! How lucky for me at my latest travels I was able to visit your Harrogate store. I was just going to look. How foolish am I? With sales personnel such as Claire and Michelle no way was I leaving without purchasing!! They are absolutely top tier and I appreciated their help very much. They were right - all of my purchases look fabulous! I have received countless compliments from family and friends on all my latest OKA treasures. None of this would have happened without the careful attention to detail Claire and Michelle gave me. A million thanks to them and high praise to OKA for employing such exceptionally talented people. Please note: I don’t have exact date of my experience but it was this past July and I didn’t want another day to past without giving a shout out to how wonderful your store and personnel are!
2026年7月21日
自発的なレビュー
OKA - Harrogate からの回答
Dear Inga
We are absolutely delighted to hear about your wonderful experience at our Harrogate store during your travels this past July! It brings us immense joy to know that our decor resonates so well with you and that your recent purchases are receiving such lovely compliments.
We truly appreciate you taking the time to share such positive feedback. We are incredibly proud of our team members and their dedication to providing exceptional service, and it's fantastic to hear that their careful attention to detail made such a significant impact on your visit.
We are so pleased that you are enjoying your new treasures.
Best wishes
OKA
Absolutely gorgeous vase
Absolutely gorgeous vase. Staff member was so friendly and helpful.
2026年8月20日
OKA - Harrogate からの回答
Dear Customer
Thank you for your kind feedback. We’re delighted to hear about your experience with our Harrogate store, and we’ll be sure to pass your comments on to the team.
It makes us happy that you love your vase and we really appreciate you taking the time to share your review.
We hope to welcome you back again soon.
Warm regards
OKA
Always great shopping every thing you…
Always great shopping every thing you didn’t know you wanted perfect 😃
2026年8月21日
OKA - Harrogate からの回答
Dear Mrs Woollin
Thank you for your wonderful feedback. We're so pleased to hear that you enjoy visiting our Harrogate store and discovering items you love. We truly appreciate you taking the time to share your positive experience and hope to welcome you back again soon.
Best wishes
OKA
OKA - Harrogate からの回答
Dear Customer,
We’re pleased to hear that the Harrogate team were helpful during your visit.
Thank you for your kind feedback.
Kind regards,
OKA
Zoe and the team at OKA Harrogate have…
Zoe and the team at OKA Harrogate have been simply amazing on my recent visits and dealing with my purchases, always so friendly and helpful.
I call in regularly to the Harrogate store and always come away with something ...love the store and its friendly atmosphere, and great products. Big thanks to Zoe, Talia and Carol.
2026年8月23日
自発的なレビュー
OKA - Harrogate からの回答
Dear Neville
We're so pleased to hear you had such a positive experience at our Harrogate store and that the team provided such friendly and helpful service. It's wonderful to know you enjoy the atmosphere and products so much. We truly appreciate your kind words and look forward to welcoming you back again soon.
Best wishes
OKA
The prints I wanted were in the sale…
The prints I wanted were in the sale with 30%off however the prints were to pre order & I had to pay £30 delivery as could not order to collect from store, I rang the Harrogate store to ask if they could order the prints for me & they advised they actually had the pair of prints on display in their store & allowed me to purchase them. I got the 30% off & could collect so saved on delivery fees too
2026年8月17日
OKA - Harrogate からの回答
Dear Mrs Wray
We're glad to hear that our Harrogate team was able to assist you in getting the prints you wanted, especially with the discount and the convenience of in-store collection. We greatly appreciate you sharing your experience.
Kind regards
OKA
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