The OKA Harrogate store is a credit to the company. Last week I ordered some cutlery which was out of stock online, so I rang up to see if they were able to deliver it from store - which they were. Zo... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Very disdainful staff in the Harrogate shop. Worked at their own pace (2 of them fawning around one customer with no interest in me!!) Couldn’t help me with some prints that I liked but offered to ord... もっと見る
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Michelle and Emma always make our shopping experience in Harrogate's OKA branch, a pleasure. They're both warm and friendly and always go out of their way to help us find what we're looking for. We lo... もっと見る
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We have just ordered some new furniture from Oka - again. Since they shut the Edinburgh store, it has been difficult, but with the help of ChatGPT we found what we were looking for. We found the Har... もっと見る
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企業情報
当該企業による記述
In this scenic town in North Yorkshire sits one of our largest countryside stores; OKA Harrogate offers you the chance to view our Garden Range as well as seasonal room sets that display the majority of our interiors collection, styled in inspirational ways by our talented visual team.
連絡先
9 West Park, HG1 1BL, Harrogate, 英国
- +44 1423 701161
4.8
優良
282件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I was given great service and I am…
I was given great service and I am delighted with my purchase. Thank you
2026年5月1日
OKA - Harrogate からの回答
Dear Simon,
Thank you for your kind feedback. We’re so pleased to hear you received great service and that you’re delighted with your purchase.
We really appreciate you taking the time to share your experience and hope to welcome you back again soon.
Kind regards,
OKA
Another fantastic trip to the Harrogate…
Another fantastic trip to the Harrogate store today. I only “popped in” to look out for a couple of cushions for the chairs I purchased a few weeks ago. Thanks to Emma I left with 2 cushions and 4 lamps for my son!
Always an enjoyable experience that leaves me thinking about what my next purchase might be… 😊
2026年5月8日
自発的なレビュー
OKA - Harrogate からの回答
Dear Sue,
Thank you for your lovely feedback. We’re delighted to hear about another positive visit to our Harrogate store, and we’ll be sure to pass your kind words on to Emma and the team.
It’s wonderful to know you continue to enjoy your visits with us, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Louisa has been very helpful from…
Louisa has been very helpful from sending photos of our chosen rugs ( to get accurate idea of colour- often look stronger colour online), to checking stock and following through with ordering process.
2026年5月6日
自発的なレビュー
OKA - Harrogate からの回答
Dear Mrs Simmonds
We are absolutely delighted to hear your kind comments about Louisa at our Harrogate store. It is lovely to know that she was so helpful and that you received such fabulous customer service.
Your feedback means a great deal to us, and we will be sure to pass on your kind words to them.
Kind regards,
OKA
Helpful staff and attractive display
2026年5月2日
OKA - Harrogate からの回答
Dear Elaine
Thank you for taking the time to leave your review. We’re really pleased to hear that your visit to our Harrogate store was a positive one, and we’ll be sure to pass your feedback on to the team. We hope to welcome you back again soon.
Kind regards,
OKA
Zoe, Louisa & Fleur’s great customer service at Harrogate Oka!
Zoe, Louisa and Fleur were extremely helpful when I recently visited the Harrogate store to get some Cushion fillers to fit some slightly too small cushions! Will definitely go back again. Thank you!
2026年5月1日
自発的なレビュー
OKA - Harrogate からの回答
Dear Joe
Thank you for taking the time to leave your review. We’re delighted to hear about your experience with our Harrogate team and will be sure to pass your kind feedback on to them.
We hope to welcome you back again soon.
Warm regards,
OKA
Floor Lamp Choice Made Easy
Went into the store to look at floor lamps and shades. After a very short time, I was asked if I needed any help which I did. Fleur helped me to try various lampshades and put floor lamps together to see which one was the best for me. She also helped me with choosing the most suitable lampshade holder for the shade I liked.
As I had further shopping to do, I left my lamp and shade to be wrapped and I collected it later in the day.
The service was excellent and I also received a discount too. Well done to the Harrogate store.
2026年4月23日
OKA - Harrogate からの回答
Dear Mr Burghardt
We’re delighted to hear that Fleur provided such exceptional and professional service, it’s lovely to know her eye for detail helped you find exactly the perfect lamp and shade. We’ll be sure to share your kind words with Fleur, and the wider team.
Thank you for taking the time to share your experience, your feedback means a lot to us and we hope to welcome you back soon.
Best wishes
OKA
Great products, questionable delivery fees
The product is great, however you should not have to pay a £30 delivery fee for the store to restock an Item.
We ordered the item (2 framed pictures) in store. The store did not have stock, and therefore charged a £30 delivery fee to bring the item into store (or deliver to home). I can understand paying for home delivery, but should not have to pay to collect an item from a store.
2026年4月23日
OKA - Harrogate からの回答
Dear Mr Dixon
Thank you for your review. We are pleased to hear that you are happy with your purchase, though we are sorry to read of your concerns regarding the delivery charges.
We understand your frustration and appreciate that the pricing structure may not always feel proportionate. Our delivery charges are based on a number of factors, including handling and logistics, rather than solely the number of items or trips made.
Your feedback is important to us and has been shared with the relevant teams as we continue to review our delivery offering.
Kind regards,
OKA
Excellent customer service
Great customer service keeping me informed every step of the way.
2026年4月1日
OKA - Harrogate からの回答
Dear Mrs Trenholm,
Thank you for your kind feedback. We’re so pleased to hear you felt well informed throughout and that everything went smoothly.
We really appreciate you taking the time to share your experience and hope to welcome you back again soon.
Kind regards,
OKA
Helpful assistants and yet you can…
Helpful assistants and yet you can browse without being followed.
I always enjoy calling in .
2026年4月2日
OKA - Harrogate からの回答
Dear Paul
Thank you for taking the time to leave such a kind review. We’re really pleased to hear that your visits to our Harrogate store continue to be enjoyable, and we truly appreciate you sharing your experience with us.
We look forward to welcoming you back again soon.
Best wishes,
OKA
OKA - Harrogate からの回答
Dear Mr McIlwraith
Thank you for taking the time to share your feedback. We’re so pleased to hear that your experience at our Harrogate store was such a positive one and you received such friendly and helpful service.
We hope that you are happy with your purchase and that you will visit us again soon!
Kind regards
OKA
Always a lovely shop to visit
Always a lovely shop to visit. Gorgeous products and helpful staff
2026年3月28日
自発的なレビュー
OKA - Harrogate からの回答
Dear Fiona
Thank you for taking the time to leave such a kind review. We’re really pleased to hear that your visits to our Harrogate store continue to be enjoyable, and we truly appreciate you sharing your experience with us.
We hope that you will visit us again soon.
Best wishes
OKA
Fantastic service
Fantastic service
At Harrogate store. A lovely experience. Emma and Michelle friendly and helpful.
2026年3月28日
OKA - Harrogate からの回答
Dear Craig
We’re delighted to hear that you enjoyed your visit to our Harrogate store and received such excellent service from Emma and Michelle at our Harrogate store. Your kind comments are truly appreciated, and we will be sure to share your feedback with them.
Best wishes
OKA
OKA - Harrogate からの回答
Dear Holly,
Thank you for your kind review. We’re so pleased to hear about your visit to our Harrogate store, and we’ll be sure to pass your feedback on to the team.
We hope to welcome you back again soon.
Kind regards,
OKA
Always great products
Always great products, and exceptionalcustomer care especially from Michelle
2026年3月29日
自発的なレビュー
OKA - Harrogate からの回答
Dear Mervé,
Thank you for your lovely feedback. We’re delighted to hear about your experience in our Harrogate store, and we’ll be sure to pass your kind words on to Michelle and the team.
We really appreciate your continued support and hope to welcome you back again soon.
Kind regards,
OKA
5 stars across the board
OKA staff are knowledgeable, approachable and extremely helpful both in terms of their own product, but also with regard to interior design and home styling. A visit to store is like a home from home experience.
Ordering is easy. Communication regarding delivery exceptional and the home delivery team charmingly efficient.
Always a pleasure to make a purchase.
2026年3月30日
自発的なレビュー
OKA - Harrogate からの回答
Dear Julia,
Thank you so much for taking the time to share such thoughtful feedback. It’s wonderful to hear about your experience in our Harrogate store, and we’re delighted that every part of your journey with us has been so positive.
We’ll be sure to share your kind words with the team, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Exemplary service from Emma at Harrogate.
Exemplary service from Emma at Harrogate - on what was a complicated (by me!) trade order.
Emma was very helpful.
Many thanks,
2026年3月27日
自発的なレビュー
OKA - Harrogate からの回答
Dear Andrea,
Thank you for your kind feedback. We’re delighted to hear about your experience with Emma in our Harrogate store, and we’ll be sure to pass your comments on to her and the team.
We really appreciate you taking the time to share your review and hope to welcome you back again soon.
Kind regards,
OKA
Outstanding service
Without a doubt, when we visited Oka in Harrogate,last weekend, the one thing that made our experience so amazing, was Sam. She couldn’t have done anymore to help us. She took the time to find out what we were looking for and was genuinely keen to make sure we were able to look at all options and combinations, coming up with ideas that we hadn’t even considered. She then went on to continue looking for pieces that she thought might work for us and contacted us a few days later. I can honestly say, it’s the best service we have experienced in a store, for many years and it’s so refreshing to find it actually still exists! Thanks again Sam and we look forward to our next visit.
2026年3月22日
OKA - Harrogate からの回答
Dear Elaine,
Thank you so much for taking the time to share such wonderful feedback. It’s fantastic to hear about your experience in our Harrogate store, and we’ll be sure to pass your kind words on to Sam and the team.
We’re delighted she made such a positive impression, and we truly appreciate you sharing this. We look forward to welcoming you back again soon.
Kind regards,
OKA
Excellent service
Excellent service. Got incredibly helpful advice to find cushions that look fantastic on our new sofas. Thank you very much.
2026年3月23日
自発的なレビュー
OKA - Harrogate からの回答
Dear Rachel,
Thank you for your lovely feedback. We’re delighted to hear about your experience in our Harrogate store, and we’ll be sure to share your kind words with the team.
We hope your new additions look fantastic in your home and look forward to welcoming you back again soon.
Kind regards,
OKA
Great customer service.
We have been shopping in the Harrogate store for years and always receive a friendly welcome. The staff are all friendly, professional and helpful. Particularly Emma, Fleur, Carole Zoe and not forgetting Sam!
Compared to Neptune where we found the service very cold and aloof.
2026年3月24日
自発的なレビュー
OKA - Harrogate からの回答
Dear Customer
Thank you for your lovely words. We're happy to hear that you consistently receive a friendly welcome at our Harrogate store, it's great to know our team's helpfulness and professionalism stand out.
We really appreciate you taking the time to share your positive experience, we will be sure to pass your feedback on to our team.
Warm regards
OKA
An absolutely fabulous shopping experience!
We called in OKA per chance and received a lovely welcome from all the staff. The shop is a delight to walk around and gave us some great ideas for a lounge refurbishment. Carole was superb and very knowledgeable and a was a joy to have her professional advice. We left with several items!! A great experience! Would highly recommend!!
2026年3月21日
自発的なレビュー
OKA - Harrogate からの回答
Dear Luisa,
Thank you so much for your lovely feedback. It’s wonderful to hear about your visit to our Harrogate store, and we’ll be sure to pass your kind words on to Carole and the team.
We’re so pleased you found inspiration for your home and enjoyed your time with us. We look forward to welcoming you back again soon.
Kind regards,
OKA
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