The OKA Harrogate store is a credit to the company. Last week I ordered some cutlery which was out of stock online, so I rang up to see if they were able to deliver it from store - which they were. Zo... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We received some great advice when choosing a rug, and although the delivery process was a bit confusing Georgiana was also really helpful with this element. Needless to say the rug is beautiful and a... もっと見る
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Very disdainful staff in the Harrogate shop. Worked at their own pace (2 of them fawning around one customer with no interest in me!!) Couldn’t help me with some prints that I liked but offered to ord... もっと見る
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Michelle and Emma always make our shopping experience in Harrogate's OKA branch, a pleasure. They're both warm and friendly and always go out of their way to help us find what we're looking for. We lo... もっと見る
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企業情報
当該企業による記述
In this scenic town in North Yorkshire sits one of our largest countryside stores; OKA Harrogate offers you the chance to view our Garden Range as well as seasonal room sets that display the majority of our interiors collection, styled in inspirational ways by our talented visual team.
連絡先
9 West Park, HG1 1BL, Harrogate, 英国
- +44 1423 701161
4.8
優良
287件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff in Harrogate store was very…
Staff in Harrogate store was very helpful and friendly.
2025年8月21日
OKA - Harrogate からの回答
Dear Mrs Hamilton,
Thank you for your kind review. We’re so pleased to hear you received such helpful and friendly service from our Harrogate team. Your feedback is greatly appreciated.
Kind regards,
OKA
Harrogate OKA and Zoe
Zoe made life easy for us by styling new cushions on our large sofas to give the lounge a new life. Great service and style. We would probably never have chosen what Zoe showed us. Very very happy
2025年8月8日
OKA - Harrogate からの回答
Dear Jan,
Thank you for your kind feedback. We’re delighted to hear Zoe helped refresh your lounge with her creative approach — it’s wonderful to know you’re so pleased with the result.
Kind regards,
OKA
Excellent customer service
Excellent customer service and experience from Sam and Zoe in the Harrogate store. They couldn’t have been more helpful. I returned one of the items and this was also processed efficiently. Impressive!
2025年8月4日
OKA - Harrogate からの回答
Thank you for your kind feedback. We’re delighted to hear that Sam and Zoe in our Harrogate store provided such a helpful and efficient experience, both during your purchase and return. Your comments will be shared with the team.
Kind regards,
OKA
Bad experience reversed
After the lack of customer service and after sales experience, the companies reputation has been saved by the actions of Fleur from the Oka Harrogate store.
Fleur went above and beyond to ensure my order was processed correctly.
A big thank you to Fleur.
2025年8月8日
自発的なレビュー
OKA - Harrogate からの回答
Dear Adrian,
Thank you for sharing your feedback. I’m very pleased to hear that Fleur was able to turn your experience around and ensure everything was resolved smoothly. I’ll be sure to share your kind words with her and the Harrogate team.
Kind regards,
OKA
Sam from the Harrogate store helped me…
Sam from the Harrogate store helped me with an order and was so helpful, friendly and responsive with all my questions and arrangements. Thank you, Sam!
2025年8月9日
OKA - Harrogate からの回答
Dear Annabel,
Thank you for your lovely review. We’re delighted to hear that Sam at our Harrogate store was so helpful, friendly, and responsive while assisting with your order. Your kind words will be shared with Sam and the team.
Kind regards,
OKA
OKA - Harrogate からの回答
Dear Angela,
Thank you for your lovely review. We’re so pleased to hear you received fabulous service from our friendly and helpful team in Harrogate. Your kind feedback is greatly appreciated.
Kind regards,
OKA
Efficient & extremely helpful when…
Efficient & extremely helpful when returning g a lamp.
2025年7月25日
OKA - Harrogate からの回答
Dear Mrs Ward,
Thank you for your kind feedback. We’re so pleased to hear that our Harrogate team made your return process smooth and straightforward.
Kind regards,
OKA
OKA - Harrogate からの回答
Dear Robert,
Thank you for your kind words. We’re delighted to hear you enjoyed your visit and appreciated both the quality of our collection and the service from our Harrogate team.
Kind regards,
OKA
All the staff were both helpful and…
All the staff were both helpful and knowledgable. Emma in particular was outstanding. She went above and beyond to help me choose a beautiful rug and a rechargeable lamp with a silk shade. In addition she organised items in the sale from elsewhere which subsequently was delivered to Harrogate so I could collect them rather than paying charges for delivery.
2025年7月16日
自発的なレビュー
OKA - Harrogate からの回答
Dear Richard,
Thank you for your kind words. We’re delighted to hear that Emma and the team in Harrogate provided such attentive service and helped you find the perfect pieces for your home.
Kind regards,
OKA
Very helpful manager
2025年7月22日
OKA - Harrogate からの回答
Dear Elaine,
Thank you for your review. We’re delighted to hear that our Harrogate manager provided such helpful service — your feedback is greatly appreciated.
Kind regards,
OKA
Had a cushion cover sent to Harrogate…
Had a cushion cover sent to Harrogate store. Arrived quickly, had an email to let me know, friendly efficient staff. Great service.
2025年7月17日
OKA - Harrogate からの回答
Dear Jill,
Thank you for your kind words. We’re delighted to hear that your experience with our Harrogate store was so smooth and that the team kept you well informed throughout.
Kind regards,
OKA
I love the products however it seems…
I love the products however it seems that nothing is actually available to buy. I ordered a rug, some lamp bases and pictures last year, was told there would be a 3 month wait, but I would get them before Xmas. Didn’t get delivery until January.
I’ve just ordered some faux greenery on line - as the stock in my local showroom was very limited - won’t be available until the end of September? Quite bizarre.
My local store is usually a great source of inspiration and full of stock, but last week the store looked empty. Don’t get me wrong, lots of things to look at but none of the sumptuous displays that we normally see.
2025年7月16日
自発的なレビュー
Welcoming and so very helpful
Helpful , friendly very efficient and professional. Excellent customer care.
2025年7月6日
Our order was ready to collect
Our order was ready to collect and we had good advice about buying a rug
2025年7月5日
The person who helped with my purchase…
The person who helped with my purchase went above and beyond with time she spent answering all my questions without being pushy. Extremely knowledgeable of the Oka ranges.
2025年6月30日
Great staff very helpful
2025年6月21日
Great products and knowledgeable staff
Lovely staff who could not have been more helpful. Found the gift and a remarkable SALE bargain.
2025年6月25日
OKA - Harrogate からの回答
Dear Richard
We are happy that our Harrogate team were helpful and that you found a wonderful gift and a great deal!
Thank you for sharing your positive experience with us.
Kind regards
OKA
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