Total scam. Company not based in London as photos shown, delivered from China free delivery on a rubbish dress nothing like the picture depicted far too big and totally unflattering. Unable to return... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I ordered 2 items they took 2 weeks to arrive, they look nothing like the image on the website, very poor material and completely wrong size and gigantic in size! Further to reviews I’ve just seen I h... もっと見る
If I could give no stars I would - company is not UK based - dress took weeks to come, was very poor quality and when you contact for a return they have a £35 shipping charge which is more than the d... もっと見る
Complete scam - beware ladies. If you look at the website, it's all AI generated of a faux London shop window, no team to meet, no shipping costs.
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
PLEASE AVOID AT ALL COSTS
PLEASE PLEASE PLEASE! DON’T WASTE YOUR MONEY. The order arrived late all the way from China: Extremely poor quality and fit. If you try to return you’re responsible for the shipping costs, then the return always, always gets stuck at custom in China. How convenient. Basically a stunt so you will never get your refund back! Please report this website, and hopefully they will be closed down!
SCAMMMM
SCAMMMM ! DONT GIVE THEM YOUR MONEY AND LET THEM WIN! Don't purchase or use the website- it took 4 months to get my order that looked completely different to the pictures on the website- I had to pay £22 for a refund to send to China - recorded delivery- and even after providing evidence it was sent and received they are still refusing a refund saying they haven't received it - WORST EXPERIENCE -
I'm completely obsessed
I’m completely obsessed with Olivia Mae! I can’t get enough of their dresses and jumpsuits. Every time I wear one, I receive so many compliments because their pieces accentuate your body beautifully. I just ordered a new outfit for New York and can’t wait for it to arrive 🙌 Highly recommend!
The bag I purchased was in excellent…
The bag I purchased was in excellent condition—practically like new! The price was fantastic, and the item was carefully packaged, arriving just days after I placed the order. Communication throughout the process was outstanding. Great job! It’s wonderful to experience such top-notch service. I would definitely buy from this company again.
Terrible quality items
Terrible quality items, nothing like the pictures. Will not issue returns. AVOID
I wish I’d come here first to read the…
I wish I’d come here first to read the reviews!!
Ordered a black dress and it’s nothing like the pictures advertised. Looks shocking on and is cheap fabric.
Return address is china and I’m going to suck it up and take the 30% refund or I’ll be down even more money by paying £22 for it to be returned.
Won’t ever buy from them again
AVOID
Do NOT read the seemingly good recent reviews as they are fake. Product arrived completely different to what was advertised. Flimsy, quite frankly gross material that looked nothing like the picture. The dress was unwearable, went straight in the bin where it belongs. These guys are not situated in the UK like they are trying to imply. Check the returns policy, you won’t be able to get a refund or return the item either. DO NOT use these guys.
I regularly order from Olivia Mae
I order regularly from Olivia Mae and have always been a fan. The website is user-friendly, and the ordering process is simple. The clothing follows the latest trends. My only suggestion is that it would be nice if the shopping bag took up the full screen, rather than just a narrow strip on the right side.
Good professional customer service
There was a small issue with my order, so I contacted customer service. I was immediately helped and the problem was quickly resolved. The team is amazing, and the staff is friendly and professional. Thank you, Olivia Mae! x
Avoid avoid avoid
Product quality is shocking, absolutely nothing like the pictures on the website. Attempted to return the item and they offered a gift card for 60% of the purchase price, despite leaving feedback of the terrible quality and service. Avoid at all costs.
Our favorite store
Beautiful clothing, great quality, and reasonably priced. It’s hard to choose because everything is so lovely! There’s something for everyone, from young to old. Both my daughters and I always find exactly what we’re looking for with you!
Lovely webshop
I have now ordered from Olivia Mae several times and am a big fan. The clothes follow the latest fashion trends and manage to surprise me every time. I especially love the quality - I have never had any problems with it. The items are durable, beautifully finished and last a long time. Moreover, everything is always delivered quickly. In short, my experiences with Olivia Mae are very positive!
Very satisfied!
I have been a loyal customer of Olivia Mae for quite some time now, and every shopping experience is a true delight. The latest trends continue to impress me time and time again. What I particularly appreciate is the excellent quality of the clothing. Everything feels great and is made from durable materials that last a long time. In short, my experience with Olivia Mae was once again fantastic!
Good webshop!
I shop regularly at Olivia Mae and am very pleased with the site! The items are of great quality and offered at attractive prices. Additionally, there are often discount codes and great deals. When I had trouble using my personal discount code, I sent an email and received a quick response. Sophie was incredibly helpful, and thanks to her, I was able to use my discount code!
Don’t ignore the reviews. Avoid
Read the reviews. They are all terrible. Don’t be an idiot and buy anyway. I did and the dresses I received aren’t even vaguely similar in style, material or shape. Just the colours were close ish. I wasted £120 (!!!!) on two dresses that are such poor quality I can’t resell or give away and the refund process is total smoke and mirrors. Avoid
Wish I could give this company no stars…
Wish I could give this company no stars !!
As per everyone’s Trustpilot reviews this company is fake ! Please do not buy from them! The clothes you order are NOTHING like what you receive! Cheap material and make it impossible to send back and get a refund !! I hope they get shut down because they are making money by scamming people! PLEASE DO NOT BUY FROM THEM!!!
Do not order from this company!!
I've made the mistake of ordering from a few companies lately who claim to be UK based and in actual fact they're based in China.
One example, Olivia Mae UK, I ordered some dresses from totalling £115 and they came about 6 weeks later. I didn't like them so to send them back cost me £30 at the post office. They then apparently get stopped in customs so you can't have your refund. I threatened them with legal action and to expose them so they sent me £45 back. When you look on Trust Pilot, they do this to every customer!
So many adverts coming up on Facebook these days but please just stick to what you know xx
Nothing like the picture and returns…
Nothing like the picture and returns are 50 pounds which is your responsibility! Sham of a company
The quality of the dress I ordered is…
The quality of the dress I ordered is horrendous, I waited for the dress two weeks! Don’t ord as the postage back to China is £17 and they won’t honour it!
Disgraceful Company …
Had the worst experience with this company. DO NOT buy anything from them. Absolutely shocking quality of clothing, you would just put them in the bin more like rags. I spent over £200 so wanted a full refund. After days of emails and trying to give me part refund and keep the dreadful cloths, they eventually sent me their return address which is China. Don’t send anything back as it will not arrive it gets stuck in transit. The best way to get your money back is to go through your bank and do a charge back, if the bank don’t help you which mine didn’t (co op bank) then you need to ring your bank and complain about the service. Once you receive the final letter of response saying they won’t refund you go to the financial ombudsman and within a couple of days you will get a refund. I’m still down on the postage which was £34.20 tracked and signed for but I’m currently trying to get this back through Royal Mail, as my parcel is classed as lost. This has been going on since August, it’s a joke this company are still trading. They need to be STOPPED they have given me so much stress for the last few weeks and all these reviews are saying exactly the same. AVOID at all costs.
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