Second time I've purchased items from Olpro and I can't speak highly enough about them. Great prices for fantastic products, they will now be my first go-to when looking for camping and vanlife item... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Finally got round to putting up our Olpro snug poled pop up kind of awning. Absolutely delighted. It went up so easily, it actually is the first awning we've ever bought that fits our camper (Wildax... もっと見る
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Thr tent is good nice shape and size plenty of room Bad points the pole system needs addressing to flimsy no guide lines higher up for security roof poles to thin needs to be like vanguard tent sti... もっと見る
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Ive bought an air awning from alpro before, its a brilliant bit of kit, so i looked for offers on the website i was after a windbreak i found the perfect one at a very good price website easy to use d... もっと見る
企業が回答しました
企業情報
当該企業による記述
At OLPRO, we specialise in creating innovative and high-quality camping and outdoor leisure products for adventurers, campers, and outdoor enthusiasts. Founded in 2011, we are proud to be one of the UK’s leading brands for tents, campervan awnings, and camping accessories. Designed with style, practicality, and durability in mind, our products are perfect for enhancing your outdoor experiences. We’re passionate about helping you make the most of the great outdoors, whether you’re pitching a tent in the countryside or exploring in your campervan. Our team of outdoor experts is committed to delivering exceptional customer service, ensuring you get the most out of our award-winning products. As a company that values sustainability and innovation, we continuously strive to create products that are not only reliable and functional but also environmentally conscious. From our iconic colourful designs to our dedication to quality, OLPRO is here to help you create lasting memories in the outdoors. Thank you for choosing OLPRO – Let’s make every adventure extraordinary!
連絡先
4.4
優良
907件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tent good - dodgy delivery!
Olpro Kinver 5 tent was well packed and delivered promptly. Lots of useful info brochures included. Looking forward to using it and hope it performs well. Only downside was the DPD delivery - that didn't inform of their projected delivery time slot until well after it was delivered - and then the van driver then just left it in front of the house without even ringing the doorbell. Luckily the 'Hi - we've delivered your parcel..' email message came soon after - and the packed tent was still there - very heavy so difficult to walk off with!
2026年8月1日
OLPRO からの回答
Thank you for your fantastic review! We’re delighted to hear that your OLPRO Kinver 5 arrived promptly, was well packaged, and that you found the information brochures useful.
We’re sorry to hear about your experience with the DPD delivery. While the delivery itself is handled by DPD, we completely understand how frustrating it must have been not to receive the expected delivery time and for the parcel to be left without the driver ringing the doorbell. We’ll certainly take your feedback on board.
We hope you have a fantastic time using your Kinver 5 and that it performs brilliantly on your adventures. Thank you for choosing OLPRO! 😊
Kind regards,
The OLPRO Team
There was a small problem with the item…
There was a small problem with the item but it was replaced within 24hrs!
2026年8月3日
OLPRO からの回答
Thank you for your review! We’re sorry to hear there was a small issue with your item, but we’re really pleased we were able to get a replacement sent out to you within 24 hours.
We really appreciate your understanding and your kind feedback. Thank you for choosing OLPRO, and we hope you enjoy your product!
Kind regards,
The OLPRO Team
Great communications through out
Great communications through out, very quick delivery and we'll packaged. Excellent product ready set up an d stood up to two nights of full on rain
2026年8月3日
OLPRO からの回答
Thank you so much for your fantastic review! We’re delighted to hear that you were happy with the communication, quick delivery and packaging.
It’s great to know you found the product easy to set up and, even better, that it stood up to two nights of full-on rain! That’s exactly what we want from our products.
We really appreciate you taking the time to share your experience and for choosing OLPRO. We hope you have many more great adventures with your OLPRO!
Kind regards,
The OLPRO Team
We love our camping chairs
We love our camping chairs. Well made, great service and packaged great. Good value too
2026年8月2日
OLPRO からの回答
Thank you so much for your lovely review! We’re delighted to hear that you’re loving your OLPRO camping chairs and that you were happy with the quality, packaging and service.
It’s fantastic to hear you found them to be well made and great value too. We really appreciate you taking the time to share your experience with us.
We hope you enjoy plenty of relaxing moments in your chairs on your future camping adventures!
Kind regards,
The OLPRO Team
Great service and awning
I recently arranged an exchange with OLPRO and Charlotte provided excellent customer service. She communicated clearly, was responsive, kept me updated, and made the whole process straightforward. The Cubo Breeze V2 awning arrived within two days and I’m really pleased with it. Thank you, Charlotte — great service.
2026年8月10日
自発的なレビュー
OLPRO からの回答
Thank you so much for your fantastic review! We’re delighted to hear that Charlotte was able to make the exchange process so straightforward and kept you informed throughout. We’ll be sure to pass your kind words on to her — we know she’ll really appreciate them.
It’s also great to hear that your Cubo Breeze V2 arrived so quickly and that you’re really pleased with it. We hope you get plenty of enjoyment from it on your future adventures!
Thank you for choosing OLPRO and for taking the time to share your experience.
Kind regards,
The OLPRO Team
Ordered my T6.1 front windscreen cover
Ordered my T6.1 front windscreen cover. Got delivered on time and in good condition. Very pleased with the service and the product
2026年8月2日
OLPRO からの回答
Thank you for your lovely review! We’re really pleased to hear that your T6.1 front windscreen cover arrived on time and in perfect condition, and that you’re happy with both the product and our service.
We really appreciate you choosing OLPRO and taking the time to share your experience. We hope you get plenty of use from your windscreen cover on your future adventures!
Kind regards,
The OLPRO Team
OLPRO からの回答
Thank you for your lovely review! We’re delighted to hear you were impressed with the quality and price, and that your order arrived so quickly.
We really appreciate you choosing OLPRO and taking the time to share your experience. We hope you enjoy your product!
Kind regards,
The OLPRO Team
Purchase not arrived and full refund not yet received
Purchase not arrived, lost in transit and awaiting until investigation completed by courier before a refund can be claimed 2.8.26 All items have not been received and only one item purchased refunded at present ? 11.8.26
2026年8月10日
OLPRO からの回答
Thank you for your review. We’re sorry that your purchase was lost in transit and for the delay this caused while the courier investigation was being completed.
We can now confirm that the item has been returned to us, and we have issued your refund. We apologise for the inconvenience and frustration caused by the delivery issue, and we appreciate your patience while this was resolved.
Thank you for your understanding.
Kind regards,
The OLPRO Team
Olpro Cubo Breeze
Olpro Cubo Breeze. It's a lot of Awning for the money, it sets up quick once you have used it a few times. There are lots of straps but you don't need all of them unless its quite windy. It's designed for using on the side of your van and the rear of your van so its a short width to attach on the van. I had a loopo breeze poled Awning for 5 years and it got used and abused in all weathers, so I decided I needed to replace it, so I'm just getting used to a new style of Awning. I have the grey and lime Awning, for me it doesn't seem too loud to look at. In summary it takes a bit of skill to set it up perfectly, but it packs down really quick. So, for short weekends or long weeks it works just fine.
2026年8月9日
OLPRO からの回答
Thank you for your detailed review of the OLPRO Cubo Breeze! We’re delighted to hear you’re finding it great value for money and that it's quick and easy to set up.
It’s fantastic to hear that your previous OLPRO Loopo Breeze gave you five years of use in all sorts of weather. We really appreciate your continued support and hope you enjoy many more adventures with your new Cubo Breeze!
Kind regards,
The OLPRO Team
OLPRO からの回答
Thank you for your great review! We’re really pleased your order arrived early and everything was spot on. 👍
We really appreciate you choosing OLPRO and taking the time to leave us a review. We hope you enjoy your product!
Kind regards,
The OLPRO Team
Didn't use the courier firm I selected…
Didn't use the courier firm I selected (and paid extra for) but sorted it out when we rang them. Other than that all good.
2026年8月1日
OLPRO からの回答
Thank you for your review. We’re sorry that the courier service you selected and paid extra for wasn’t used on this occasion. We’re pleased that our team was able to sort this out when you contacted us.
We really appreciate your understanding and are glad that, aside from the delivery issue, everything was good with your order. Thank you for choosing OLPRO!
Kind regards,
The OLPRO Team
OLPRO からの回答
We’re sorry to hear that you still haven’t received your order. We completely understand how frustrating it is to see the tracking showing as out for delivery for seven days.
We’re currently chasing this with the courier to find out what has happened and get your delivery resolved as quickly as possible. We apologise for the inconvenience and appreciate your patience while we look into this.
Kind regards,
The OLPRO Team
Ordered ramps in error and emailed you…
Ordered ramps in error and emailed you quickly to cancel, but you sent them anyway.
A pity, you have been great in the past, including when I bought the first pair of ramps from you! I now have two.
2026年7月26日
OLPRO からの回答
Thank you for your review, and we’re sorry that your cancellation request wasn’t actioned before the ramps were dispatched.
We’ve looked into this but unfortunately can’t locate where you contacted us regarding the cancellation. Please get in touch with our customer service team so we can look into this further and see how we can help resolve the situation for you.
We’re pleased to hear you’ve had great experiences with OLPRO in the past, and we’re sorry that this order hasn’t gone as smoothly.
Kind regards,
The OLPRO Team
Two out of three items not delivered at…
Two out of three items not delivered at first, but customer services sorted out and in the end everything was found and delivered. So full arks there
2026年7月31日
OLPRO からの回答
Thank you for your review! We’re sorry that two of your three items weren’t delivered initially, but we’re really pleased our customer service team was able to get everything sorted and that all your items were eventually found and delivered.
We really appreciate your patience and understanding, and we’re delighted we could get everything resolved for you. Thank you for choosing OLPRO!
Kind regards,
The OLPRO Team
OLPRO からの回答
Thank you for your lovely review! We’re delighted to hear you’re happy with the product and that it arrived promptly.
We really appreciate your support and hope you enjoy your OLPRO product!
Kind regards,
The OLPRO Team
Not received the product after two…
Not received the product after two delays in delivery. Rubbish service. Was told delivery attempted at a time. Checked ring doorbell not sign from the whole day. Asked for refund. Hate being lied to.
2026年7月31日
OLPRO からの回答
We’re very sorry to hear about the delays and the frustration caused by this delivery. We completely understand how disappointing it must have been, particularly after being advised that a delivery had been attempted when you had no evidence of this.
We can confirm that your refund was issued on 7th August. We will also be raising your concerns regarding the delivery attempts and the information provided with the courier, as this is certainly not the experience we want for our customers.
We’re sorry that your experience fell short of the level of service we aim to provide, and we appreciate your patience while this was resolved.
Kind regards,
The OLPRO Team
Ordered 7 days ago, zero communication
Ordered 7 days ago, zero correspondence when I will receive the table, no updates at all since the purchase - not a good service
2026年7月30日
OLPRO からの回答
Thank you for your review.
We are truly sorry for the disappointment and inconvenience you've experienced, and we sincerely apologise for the frustration this has caused.
As we are currently in the height of the camping season, all orders are being dispatched on the next working day.
We have now resent your parcel and hope it reaches you very shortly. If you experience any further issues or have any questions, please don't hesitate to contact our Customer Service team. We'll be more than happy to help and ensure everything is resolved as quickly as possible.
Thank you for your patience and understanding, and we appreciate the opportunity to put things right.
Great service.
2026年7月30日
OLPRO からの回答
Thank you for your lovely review! We’re really pleased to hear you received great service from the OLPRO team.
We really appreciate your support and thank you for choosing OLPRO!
Kind regards,
The OLPRO Team
I have a loopo awning best for price…
I have a loopo awning best for price and easy setup had for years awning rail delivery next day
2026年7月28日
OLPRO からの回答
Thank you for your great review! It’s fantastic to hear you’ve enjoyed your OLPRO Loopo awning over the years and find it great value for money and easy to set up.
We’re also pleased your awning rail arrived the very next day! Thank you for your continued support and for choosing OLPRO.
Kind regards,
The OLPRO Team
Fantastic Tent – Highly Recommended!
We recently purchased the Blakedown Breeze 4-man inflatable tent and couldn't be happier with it. The storm straps are excellent, they're incredibly strong and provide great stability, which will be good in windy conditions. There is quite a bit of excess strap once tightened, but that's a minor point compared to how secure they feel.
One of our favourite features is the skylights in the living area, which let in plenty of light and make the tent feel bright. The living space is roomy with plenty of space, and the porch area is a fantastic addition, providing shelter for cooking and sitting under.
We also purchased the carpet and windbreaker. The carpet is nice and adds comfort, although it is a little thinner than a previous one we've owned. The windbreaker was slightly disappointing, the material feels quite thin and the guy ropes need to be attached manually. Other windbreakers we've used have had the ropes already sewn in, which is more convenient and strong.
Overall, we are absolutely delighted with the tent. It is spacious, well-designed, and packed with great features. We would highly recommend the Blakedown Breeze 4-man inflatable tent to fellow campers.
2026年7月28日
OLPRO からの回答
Thank you so much for such a detailed review of your Blakedown Breeze 4! We’re delighted to hear how much you’re enjoying the spacious living area, skylights, porch and storm straps. It’s great to know you’re finding the tent well-designed and packed with useful features.
We also really appreciate your honest feedback on the carpet and windbreaker. Comments like these are incredibly useful to us and will be passed on to our product team for consideration.
Thank you again for your recommendation and for choosing OLPRO. We hope you enjoy many fantastic camping trips in your Blakedown Breeze!
Kind regards,
The OLPRO Team
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